Exam 1: Human Resources in a Globally Competitive Business Environment

_____ involves giving workers the opportunity to make decisions about the design of their jobs and workplaces,and what they need to make products or to deliver services most effectively.

Cheap labor and plentiful resources,along with ease of travel and communication,have created global labor markets.

Theoretically,quality of work life (QWL)involves giving workers the opportunity to make decisions about the design of their jobs and workplaces,and what they need to make products or to deliver services most effectively.What workers want varies by country.Chinese workers value:

One of the greatest challenges of Chief HR officers is creating a true sense of ownership among senior leaders as to their role of Chief Talent Officers.

Ron is a senior production manager at an avionics product research and development organization.Which of the following would be part of Ron's responsibility for managing change?

In terms of staffing,the responsibility of line management is:

Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost,quality,and speed.

The goal of _____ is to reduce variability from a process (no more than 3.4 defects per million)in order to avoid errors and increase predictability.

The fundamental premise of high-performance management systems is that organizations perform at a higher level when they are able to tap the ideas,skills,and efforts of all of their people.This is a dimension of:

It generally takes _____ before quality-management programs become institutionalized.

Trends will include a decrease in automated and outsourced roles,more diversity of employees,and an increased importance on technical skills for successful managers.

Which of the following was NOT part of the "Three-C" logic that dominated industrial society's approach to organizational design throughout the nineteenth and twentieth centuries?

A broad objective of HRM is to _____ of all workers in the organization.

Organizations known for the quality of their products and services strongly believe that _____ are the key to those results.

Define what is meant by quality of work life and list some aspects of successful QWL programs.

Write a short note on Six Sigma.

List at least two jobs ideally suited for virtual workplaces.

The category of HRM responsibility aimed at preserving and enhancing employee job competence is:

In the 21^st century,employers are enjoying an abundance of skilled help.

There is a growing fear among many people that globalization benefits big companies instead of average citizens - of America or any other country.