Exam 1: Management Information Systems: Business Driven MIS

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Competitive intelligence is information collected from multiple sources such as suppliers,customers,competitors,partners,and industries that analyzes patterns,trends,and relationships for strategic decision making.

(True/False)
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Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents supplier power in the soft drink industry?

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The marketing department supports sales by planning,pricing,and promoting goods or services.

(True/False)
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Knowledge workers are individuals valued for their ability to manage teams and implement critical human resource rules and regulations.

(True/False)
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The value chain will group a company's activities into two categories: primary value activities and support value activities.

(True/False)
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What is production?

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Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a substitute product in the soft drink industry?

(Multiple Choice)
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Which of the following provides an example of data?

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Which of the following is not a topic associated with the information age?

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Which four elements are included in systems thinking?

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Which of the following represents the relationship between functional areas in a business?

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_________ new customers is a common business strategy.

(Short Answer)
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Which of the following is not considered a category within the support value activities in a value chain analysis?

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A car is an example of a ________.

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Tiffany & Company competes in the marketplace by offering high cost custom jewelry.Tiffany & Company is following a broad market and cost leadership strategy.

(True/False)
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Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

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The Chief _________ Officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses.

(Short Answer)
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Knowledge includes the skills,experience,and expertise coupled with information and _________ that creates a person's intellectual resources.

(Multiple Choice)
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Which of the following is a tool a manager can use to analyze competitive intelligence and identify competitive advantages?

(Multiple Choice)
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The sales department needs to rely on information from operations to understand ________.

(Multiple Choice)
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