Question 1

Practices, strategies and technologies that companies use to manage and analyze customer interactions.

Accepted Answer

A) CRM (Customer Relationship Management) 
B) ERP (Enterprise Resource Planning) 
C) Apps. 
D) QBO Blog. 
E) None. 
A) CRM (Customer Relationship Management) 
B) ERP (Enterprise Resource Planning) 
C) Apps. 
D) QBO Blog. 
E) None. A

Question 2

QBO has an app for PayPal.

Accepted Answer

A) True 
 B)False  True

Question 3

You can browse apps by category.

Accepted Answer

A) True 
 B)False  True

Question 4

The QBO Blog includes the latest information about the software.

Accepted Answer

A) True 
 B)False

Question 5

To see What's New in QBO, go to the:

Accepted Answer

A) Apps feature. 
B) QuickBooks Online Blog. 
C) Sign in, go to Account and Settings. 
D) Sign out, go to the Create menu. 
E) All. 
A) Apps feature. 
B) QuickBooks Online Blog. 
C) Sign in, go to Account and Settings. 
D) Sign out, go to the Create menu. 
E) All.

Question 6

What does the Apps button do?

Accepted Answer

A) Tracks vendor appointments. 
B) Display the Inventory summary. 
C) Use the Apps selection to find more apps. 
D) Go to Advanced Account and Settings. 
E) All. 
A) Tracks vendor appointments. 
B) Display the Inventory summary. 
C) Use the Apps selection to find more apps. 
D) Go to Advanced Account and Settings. 
E) All.

Question 7

The QBO Blog only includes posts from Intuit.

Accepted Answer

A) True 
 B)False

Question 8

Software products that manage and coordinate company-wide information and functions from shared data sources.

Accepted Answer

A) CRM (Customer Relationship Management). 
B) ERP (Enterprise Resource Planning) 
C) Complete report customization. 
D) Export report to Excel and/or save them as PDF files. 
E) All. 
A) CRM (Customer Relationship Management). 
B) ERP (Enterprise Resource Planning) 
C) Complete report customization. 
D) Export report to Excel and/or save them as PDF files. 
E) All.

Question 9

CRM apps produce financial statements.

Accepted Answer

A) True 
 B)False

Question 10

When you sign into QBO, you are using the:

Accepted Answer

A) Version backed up to the hard drive. 
B) Up-to-date version. 
C) Report version. 
D) None. 
E) All. 
A) Version backed up to the hard drive. 
B) Up-to-date version. 
C) Report version. 
D) None. 
E) All.

Question 11

Use the QBO blog to learn about the software.

Accepted Answer

A) True 
 B)False

Question 12

How do you find Apps?

Accepted Answer

A) Gear > Account and Settings > Billing and Subscription. 
B) + > Invoice. 
C) Search > Recent transactions. 
D) Navigation bar > Apps. 
E) All. 
A) Gear > Account and Settings > Billing and Subscription. 
B) + > Invoice. 
C) Search > Recent transactions. 
D) Navigation bar > Apps. 
E) All.

Question 13

The QBO Blog is changed regularly.

Accepted Answer

A) True 
 B)False

Question 14

What type of QBO feature can you use to collect a customer payment on the fly (for example, you're away from your desk, or you're in a mobile situation)?

Accepted Answer

A) Use QBO apps. 
B) Run the A/R Aging Report. 
C) Export the Vendor Balance Summary to Excel. 
D) There is no way to collect customer payment on the fly. 
E) None. 
A) Use QBO apps. 
B) Run the A/R Aging Report. 
C) Export the Vendor Balance Summary to Excel. 
D) There is no way to collect customer payment on the fly. 
E) None.

Question 15

You cannot search the QBO blog.

Accepted Answer

A) True 
 B)False

Question 16

When using QBO, ___________________________ are inevitable.

Accepted Answer

A) Updates. 
B) Customized reports. 
C) Templates. 
D) Navigation bar changes. 
E) All. 
A) Updates. 
B) Customized reports. 
C) Templates. 
D) Navigation bar changes. 
E) All.

Question 17

Updates include:

Accepted Answer

A) User interface elements. 
B) Account features. 
C) User functions. 
D) All. 
E) None 
A) User interface elements. 
B) Account features. 
C) User functions. 
D) All. 
E) None

Question 18

If you want QBO to interact with customers so you don't have to enter customer information twice, what type of app do you use?

Accepted Answer

A) ERP. 
B) CRM. 
C) iOS. 
D) Browser. 
E) All. 
A) ERP. 
B) CRM. 
C) iOS. 
D) Browser. 
E) All.

Question 19

No inventory apps are included for use with QBO.

Accepted Answer

A) True 
 B)False

Question 20

Apps are frequently added to QBO.

Accepted Answer

A) True 
 B)False

Practices, strategies and technologies that companies use to manage and analyze customer interactions.

QBO has an app for PayPal.

You can browse apps by category.

The QBO Blog includes the latest information about the software.

To see What's New in QBO, go to the:

What does the Apps button do?

The QBO Blog only includes posts from Intuit.

Software products that manage and coordinate company-wide information and functions from shared data sources.

CRM apps produce financial statements.

When you sign into QBO, you are using the:

Use the QBO blog to learn about the software.

How do you find Apps?

The QBO Blog is changed regularly.

What type of QBO feature can you use to collect a customer payment on the fly (for example, you're away from your desk, or you're in a mobile situation)?

You cannot search the QBO blog.

When using QBO, ___________________________ are inevitable.

Updates include:

If you want QBO to interact with customers so you don't have to enter customer information twice, what type of app do you use?

No inventory apps are included for use with QBO.

Apps are frequently added to QBO.

Quickbooks Online Test-Drive

New Company Setup and the Chart of Accounts

Beginning Balances and October Transaction Register

Vendors and Inventory

Customers and Sales

December Source Documents

Analysis and Reportsend of Fourth Quarter and Year

January Source Documents

February Source Documents

February Source Documents

Certification, Report Customization and Quickbooks Labs

Filters

Exam 12: Apps, Updates, Quickbooks Blog and Tips

Practices, strategies and technologies that companies use to manage and analyze customer interactions.

QBO has an app for PayPal.

You can browse apps by category.

The QBO Blog includes the latest information about the software.

To see What's New in QBO, go to the:

What does the Apps button do?

The QBO Blog only includes posts from Intuit.

Software products that manage and coordinate company-wide information and functions from shared data sources.

CRM apps produce financial statements.

When you sign into QBO, you are using the:

Use the QBO blog to learn about the software.

How do you find Apps?

The QBO Blog is changed regularly.

What type of QBO feature can you use to collect a customer payment on the fly (for example, you're away from your desk, or you're in a mobile situation)?

You cannot search the QBO blog.

When using QBO, ___________________________ are inevitable.

Updates include:

If you want QBO to interact with customers so you don't have to enter customer information twice, what type of app do you use?

No inventory apps are included for use with QBO.

Apps are frequently added to QBO.

Quickbooks Online Test-Drive

New Company Setup and the Chart of Accounts

Beginning Balances and October Transaction Register

Vendors and Inventory

Customers and Sales

December Source Documents

Analysis and Reportsend of Fourth Quarter and Year

January Source Documents

February Source Documents

February Source Documents

Certification, Report Customization and Quickbooks Labs

Filters