Exam 1: Foundations of Information Systems in Business

Executive information systems (EIS) are tailored to meet the strategic information needs of which of the following management levels?

In an information system context, which one of the following would be the most applicable description of application software?

According to the Real World case, eCourier embraced technology by:

According to the Real World case, the September 2007 system failure at the 17 Veterans Administration facilities severely interfered with the normal operations, inpatient and outpatient care, pharmacy, and access to electronic patient records.

A system that can change itself or its environment in order to survive is _______________ system.

A sales manager exercises control when reassigning salespersons to new territories after evaluating feedback about their sales performance.

When a manager uses an interactive, computer-based information system to assist in his/her decision making, the manager is using a _______________ support system.

Marketing and selling books to consumers over the Internet is an example of _______________ commerce.

Electronic commerce systems generally include all of the following except:

Having a basic understanding of information systems is good, but not nearly as important as understanding other functional business areas.

The information systems function is equally as important to business success as the function of _______________.

All of the following are considered computer hardware technology except:

According to the Real World case, JetBlue's employees do not need training to utilize the computerized reservation system.

The _______________ component in a cybernetic system refers to the data about the performance of the system.

Anyone who uses an information system or the information it produces can be referred to as an end user.

Organizations are examples of _______________ systems because they interface and interact with other systems in their environment.

According to the Real World case about the New York Times, the newspaper industry is in very deep trouble. What has become most important to them?

An information system can use hardware as simple as a pencil and paper to capture and store its data.

An information system depends on all of the following resources except:

In the context of the information systems model, computer peripherals typically consist of hardware devices, such as keyboards, and productivity tools, such as word processing software.