Exam 9: Diversity and Relationships

___________ is a technique of verbal listening in which a listener rephrases what a speaker has said,trying to echo the speaker's meaning.

What term refers to the learned behaviors,beliefs,and attitudes that characterize a society or population?

Prejudice leads to discrimination.

In good relationships,small annoyances often get in the way of deeper connections.

Relationships with others are a critical aspect of our well-being.

Being comfortable with people whose backgrounds may differ from yours is a social necessity,but it matters less for career success.

First,explain what is meant by the term cultural competence,then briefly describe what steps you could take to develop cultural competency.

According to your textbook,you are ____________ if you have a basic understanding of others' customs,perspectives,backgrounds,and history.

Anyone can make a good friend.

What term refers to shared national origins or cultural patterns?

__________ is the term used to refer to physical differences that set one group apart from another.

Statements such as "women don't drive as well as men" and "white men can't jump" are both examples of

Which of the following is the first step toward overcoming stereotypes and developing cultural competence?

A person who evaluates people primarily on the basis of their membership in a particular group is

Conflict is not necessarily bad.

When relationships don't work out,their endings can be painful,even devastating,for a time.List several strategies for dealing with the pain of a changing or ended relationship.

_______________ is a subjective state in which people do not experience the level of connection they desire to have with others.

Which of the following are components of a relationship as it moves beyond friendship? Click all that apply.

Although conflicts are not necessarily bad,it is important to be able to resolve them as well as possible.Think back to a recent conflict you have been involved in,and: a.based on what you have learned from the text,list the mistakes you think you made in trying to resolve it. b.describe how you could have done things differently if you had used some of the techniques outlined in the text.

Which of the following is NOT a recommended strategy for improving your listening skills?