Question 1

Which of the following supply chain performance metrics measures the average percentage of orders that arrive on time,complete and damage-free?

Accepted Answer

A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance​ 
C) Supply chain cash-to-cash cycle time​ 
D) Supply chain delivery performance​ 
A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance​ 
C) Supply chain cash-to-cash cycle time​ 
D) Supply chain delivery performance​ B

Question 2

With supply chains,performance measurement systems become much larger and are complicated by:

Accepted Answer

A) Push supply chains 
B) Varied relationships, trust and interactions​ 
C) Demand-driven supply networks​ 
D) SCOR supply chains​ 
A) Push supply chains 
B) Varied relationships, trust and interactions​ 
C) Demand-driven supply networks​ 
D) SCOR supply chains​ B

Question 3

According to the textbook,which of the following zoos audited their waste recycling performance?

Accepted Answer

A) San Diego Zoo 
B) Lincoln Park Zoo​ 
C) Phoenix Zoo​ 
D) Bronx Zoo​ 
A) San Diego Zoo 
B) Lincoln Park Zoo​ 
C) Phoenix Zoo​ 
D) Bronx Zoo​ A

Question 4

Explain the difference between Total productivity and Single-factor productivity.

Accepted Answer

Productivity = Outputs / Inputs
Total pr

Question 5

In general,performance measurements systems are identical from company to company.

Accepted Answer

A) True 
 B)False

Question 6

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Accepted Answer

A) True 
 B)False

Question 7

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.

Accepted Answer

A) True 
 B)False

Question 8

Currently there is no software that will aid in analyzing the present carbon footprint of firms.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT one of the four perspectives of the BSC framework?

Accepted Answer

A) Financial 
B) Internal Business Process 
C) Customer 
D) Reliability 
A) Financial 
B) Internal Business Process 
C) Customer 
D) Reliability

Question 10

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

Accepted Answer

A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance​ 
C) Supply chain cash-to-cash cycle time​ 
D) Supply chain delivery performance 
A) Total supply chain management costs 
B) Supply chain perfect order fulfillment performance​ 
C) Supply chain cash-to-cash cycle time​ 
D) Supply chain delivery performance

Question 11

Which of the following BSC framework perspectives deals with new product development,innovative elements of processes,and time-based measures?

Accepted Answer

A) Financial 
B) Internal Business Process​ 
C) Customer​ 
D) Reliability​ 
A) Financial 
B) Internal Business Process​ 
C) Customer​ 
D) Reliability​

Question 12

Which of the following is focused on promoting the sharing of environmental responsibility along the supply chain?

Accepted Answer

A) SCOR 
B) Balanced Scorecard​ 
C) GSCM​ 
D) Single-factor productivity measures​ 
A) SCOR 
B) Balanced Scorecard​ 
C) GSCM​ 
D) Single-factor productivity measures​

Question 13

Which of the following would be considered a way to measure the Supply Chain Environmental Performance?

Accepted Answer

A) Percentage of partners that are ISO 9000 certified 
B) Measuring the Supply Chain Carbon-to-Carbon Cycle Time 
C) Percentage of partners that have created a director of environmental sustainability position in their company​ 
D) All of these​ 
A) Percentage of partners that are ISO 9000 certified 
B) Measuring the Supply Chain Carbon-to-Carbon Cycle Time 
C) Percentage of partners that have created a director of environmental sustainability position in their company​ 
D) All of these​

Question 14

World-class performance measures can be used in different functional areas of a firm to satisfy objectives,enhance the value of the firm's products and services,and increase customer satisfaction by providing measures in which of the following capability area(s)?

Accepted Answer

A) Quality 
B) Cost​ 
C) Customer Service​ 
D) All of these​ 
A) Quality 
B) Cost​ 
C) Customer Service​ 
D) All of these​

Question 15

The textbook described 7 supply chain specific performance measures adopted by supply chain trading partners to further align supply chain objectives.List FOUR of those metrics.

Accepted Answer

​Total supply chain management costs
Sup

Question 16

With supply chains,performance measurement systems become smaller and less complicated due to varied relationships,trust and interactions.

Accepted Answer

A) True 
 B)False

Question 17

Web-based balanced scorecard applications are sometimes referred to as performance dashboards.

Accepted Answer

A) True 
 B)False

Question 18

Briefly,explain why understanding the end customer is important to all supply chain parties in developing an effective performance measurement system.

Accepted Answer

By being able to identify the needs of t

Question 19

Which of the following was designed by Kaplan and Norton in an effort to align performance measures with strategic plans and goals?

Accepted Answer

A) Balanced Scorecard 
B) SCOR 
C) DCOR 
D) GSCM 
A) Balanced Scorecard 
B) SCOR 
C) DCOR 
D) GSCM

Question 20

Once the supply chain partner requirements are understood,supply chain members can then:

Accepted Answer

A) Develop an appropriate information technology system 
B) Develop their organizational skill sets​ 
C) Audit their capabilities to see if they are consistent with the needs of the end customers​ 
D) Implement a quality development program for the employees​ 
A) Develop an appropriate information technology system 
B) Develop their organizational skill sets​ 
C) Audit their capabilities to see if they are consistent with the needs of the end customers​ 
D) Implement a quality development program for the employees​

Which of the following supply chain performance metrics measures the average percentage of orders that arrive on time,complete and damage-free?

With supply chains,performance measurement systems become much larger and are complicated by:

According to the textbook,which of the following zoos audited their waste recycling performance?

Explain the difference between Total productivity and Single-factor productivity.

In general,performance measurements systems are identical from company to company.

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.

Currently there is no software that will aid in analyzing the present carbon footprint of firms.

Which of the following is NOT one of the four perspectives of the BSC framework?

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

Which of the following BSC framework perspectives deals with new product development,innovative elements of processes,and time-based measures?

Which of the following is focused on promoting the sharing of environmental responsibility along the supply chain?

Which of the following would be considered a way to measure the Supply Chain Environmental Performance?

World-class performance measures can be used in different functional areas of a firm to satisfy objectives,enhance the value of the firm's products and services,and increase customer satisfaction by providing measures in which of the following capability area(s)?

The textbook described 7 supply chain specific performance measures adopted by supply chain trading partners to further align supply chain objectives.List FOUR of those metrics.

With supply chains,performance measurement systems become smaller and less complicated due to varied relationships,trust and interactions.

Web-based balanced scorecard applications are sometimes referred to as performance dashboards.

Briefly,explain why understanding the end customer is important to all supply chain parties in developing an effective performance measurement system.

Which of the following was designed by Kaplan and Norton in an effort to align performance measures with strategic plans and goals?

Once the supply chain partner requirements are understood,supply chain members can then:

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationship

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters

Exam 14: Performance Measurement Along the Supply Chain

Which of the following supply chain performance metrics measures the average percentage of orders that arrive on time,complete and damage-free?

With supply chains,performance measurement systems become much larger and are complicated by:

According to the textbook,which of the following zoos audited their waste recycling performance?

Explain the difference between Total productivity and Single-factor productivity.

In general,performance measurements systems are identical from company to company.

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.

Currently there is no software that will aid in analyzing the present carbon footprint of firms.

Which of the following is NOT one of the four perspectives of the BSC framework?

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

Which of the following BSC framework perspectives deals with new product development,innovative elements of processes,and time-based measures?

Which of the following is focused on promoting the sharing of environmental responsibility along the supply chain?

Which of the following would be considered a way to measure the Supply Chain Environmental Performance?

World-class performance measures can be used in different functional areas of a firm to satisfy objectives,enhance the value of the firm's products and services,and increase customer satisfaction by providing measures in which of the following capability area(s)?

The textbook described 7 supply chain specific performance measures adopted by supply chain trading partners to further align supply chain objectives.List FOUR of those metrics.

With supply chains,performance measurement systems become smaller and less complicated due to varied relationships,trust and interactions.

Web-based balanced scorecard applications are sometimes referred to as performance dashboards.

Briefly,explain why understanding the end customer is important to all supply chain parties in developing an effective performance measurement system.

Which of the following was designed by Kaplan and Norton in an effort to align performance measures with strategic plans and goals?

Once the supply chain partner requirements are understood,supply chain members can then:

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationship

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters