Exam 3: Communication and Collaboration

The nurse is about to go over the patient's preoperative teaching per hospital protocol.She finds the patient sitting in bed wringing her hands,which are sweaty,and acting slightly agitated.The patient states,"I'm scared that something will go wrong tomorrow." How should the nurse respond?

The patient is an elderly male who had hip surgery 3 days ago.He states that his hip hurts,but he does not like how the medicine makes him feel.He believes that he can tolerate the pain better than he can tolerate the medication.What would be the best response from the nurse?

In dealing with angry patients,the nurse realizes that anger:

In establishing the nurse-patient relationship,personal self-disclosure by the nurse is useful for which of the following goals?

An active process of receiving information that nonverbally communicates to the patient the nurse's interest and acceptance is classified as _____________.

The patient has been agitated for the entire morning but refuses to say why he is angry.Instead,whenever the nurse speaks to him,he smiles at her while clenching his fist at the same time.The nurse states,"I can see that you're smiling,but I sense that you are really very angry." This is an example of ___________________.

The patient is an elderly man who was brought to the hospital from an assisted-living community with complaints of anorexia and general malaise.The nurse at the assisted-living community reported that the patient was very ritualistic in his behavior and fastidious in his dress and always took a shower in the evening before bed.The patient became very angry and upset when the patient care technician asked him to take his bath in the morning.What does this behavior tell the nurse?

A patient tells the nurse,"I think that I must be really sick.All of these tests are being done." Which response by the nurse uses the specific communication technique of reflection?

The nurse is preparing to give an intramuscular injection to the patient in room 320.The patient care technician comes to the medication room and tells the nurse that the patient in room 316 is very angry with his roommate and is threatening to hit him.How should the nurse respond?

The patient tells the nurse that his mother left him when he was 5 years old.The nurse responds by saying,"You say that your mother left you when you were 5 years old?" This is an example of _______________.

Verbal communication includes which of the following?

In caring for patients of different cultures,it is important for the nurse to:

Nonverbal communication incorporates messages conveyed by:

The nurse is assessing a patient who says that she is feeling fine.The patient,however,is wringing her hands and is teary eyed.The nurse should respond to the patient in which of the following ways?

The patient is a 54-year-old man who has made a living as a construction worker.He dropped out of high school at age 16 and has been a laborer ever since.He never saw any need for "book learning," and has lived his life "my way" since he was a teenager.He has smoked a pack of cigarettes a day for 40 years and follows no special diet,eating a lot of "fast food" while on the job.He now is admitted to the coronary care unit for complaints of chest pain and is scheduled for a cardiac catheterization in the morning.Which of the following would be the best way for the nurse to explain why he needs the procedure?

The patient is sitting at the bedside.He has not been eating and is just staring out of the window.The nurse approaches the patient and asks,"What are you thinking about?" What type of communication technique is this?

The patient states,"I don't know what my family will think about this." The nurse wishes to use the communication technique of clarification.Which of the following statements would fit that need best?

The patient is talking about his fear of having surgery but is being vague and is using a lot of jargon.The nurse states,"I'm not sure what you mean.Could you tell me again?" This is an example of __________________.

Anxiety that is the source of inattention,decreased perceptual field,and diaphoresis is classified as ____________________.

Which behavior should the nurse who is communicating with a potentially violent patient employ?