Exam 4: Motivating Self and Others

Organizations are challenged to create motivating jobs in order to recruit and retain skilled and committed employees.Discuss in detail the factors involved in creating motivating jobs giving specific examples where possible.

Goal-setting theory suggests that intrinsic job factors motivate,whereas extrinsic factors only maintain and placate employees.

Maslow's hierarchy of needs are arranged as

With respect to the motivation-hygiene theory,an example of a motivator factor is

What is motivation? Describe in detail the managerial concepts of motivation explaining how intrinsic and extrinsic motivators relate to motivation in general and McGregor's two views of human beings in particular.

What is most important to Donna is a working environment where she feels like she belongs and is accepted.According to Maslow,this reflects Donna's ________ needs.

Describe,compare,and contrast ERG theory and Maslow's hierarchy of needs.Give specific examples to illustrate your answer.How can managers use these theories in the workplace?

SCENARIO 4-2 Your department is made up of people who are very different in their lifestyles and their stages of life.Mary is a 23-year-old single parent who is working for minimum wage.Jonathan is 60 years old,extremely wealthy,and works because he enjoys it.Jane is single,45 years old,and has few interests outside the office.You have decided to attempt to apply Maslow's hierarchy of needs to motivate each of these individuals. -Referring to SCENARIO 4-2,you would expect that Jane is attempting to satisfy her

Jack manages an import/export firm that employs many older workers as well as recent university graduates.When analyzing the best ways to motivate his employees,Jack has discovered that the older workers (Baby Boomers)are most motivated by

Which of the following statements would most likely be made by a manager who subscribes to the Theory X approach of management?

________ theory is associated with ________ theories,and ________ theory is associated with ________ theories.

SCENARIO 4-4 Bill Leung is the HR director for Copper Inc. ,a mining firm.The business has been losing money over the past three years due to a worldwide slump in copper prices,and no end is in sight.The pressure is on to reduce labour costs.Bill has been asked to recommend an incentive pay program for miners to attempt to increase the amount of ore they extract from each site,while still meeting quality targets.Safety issues are also very important,as even minor accidents add tremendously to costs.The miners work in teams,so the plan must not upset their team interactions;however,the miners have little involvement in the company outside of their immediate jobs. -Referring to SCENARIO 4-4,Bill must also recommend a plan for the research department staff.It is more difficult to assess researchers' performance because of the kind of work they do.Recently,a number of researchers have been laid off because of the company's losses,and so each staff member must get involved in new kinds of projects.Flexibility and communication between project team members is very important.What kind of incentive plan should Bill recommend for the research staff?

Leslie is the owner and manager of a large supply store.She implemented a pay-for-performance plan many years ago and has since discovered that the organization operates more profitably if she is open to sharing information about the company's financial conditions with the employees.She thinks that "sharing information and profits promotes an atmosphere in which hard work,innovation,and efficiency pay off for everybody." Leslie's conclusions are quite possible.

Expectancy refers to the individual's perception of how probable it is that exerting a given amount of effort will lead to good performance.

SCENARIO 4-5 Allied World Exporting Inc.employs many individuals worldwide,and has discovered that not all are motivated by the same things.They have decided to develop different plans for the different segments of their workforce,depending upon their job,culture,and location.Those employed by the company include mill and factory workers,managers,sales people,contingent or temporary workers,part-time workers,and full-time permanent employees. -Referring to SCENARIO 4-5,the mill and factory workers in Russia will likely be most motivated by

The four key sets of behaviours that managers can use to create intrinsic rewards for employees,as put forth by Professor Kenneth Thomas,are

SCENARIO 4-2 Your department is made up of people who are very different in their lifestyles and their stages of life.Mary is a 23-year-old single parent who is working for minimum wage.Jonathan is 60 years old,extremely wealthy,and works because he enjoys it.Jane is single,45 years old,and has few interests outside the office.You have decided to attempt to apply Maslow's hierarchy of needs to motivate each of these individuals. -Referring to SCENARIO 4-2,you would expect that Mary is trying to satisfy her

Based on equity theory,when employees perceive they are under-rewarded,they

As stated by expectancy theory,money is a necessary part of any effective reward system.

Employee recognition tends to reduce turnover in companies,particularly that of the good employees.