Exam 4: The Interview

During an interview,a parent of a hospitalized child is sitting in an open position.As the interviewer begins to discuss his son's treatment,however,he suddenly crosses his arms against his chest and crosses his legs.This would suggest that the parent is:

Receiving is a part of the communication process.Which receiver is most likely to misinterpret a message sent by a health care professional?

During an interview,the nurse states: "You mentioned shortness of breath.Tell me more about that." Identify the verbal skill used with this statement.

When observing a patient's verbal and nonverbal communication,the nurse notices a discrepancy.Which statement is true regarding this situation?

A pregnant woman states,"I just know labor will be so painful that I won't be able to stand it.I know it sounds awful,but I really dread going into labor." The nurse responds by stating,"Oh,don't worry about labor so much.I have been through it and although it is painful there are many good medications to decrease the pain." Which statement is true regarding this response?

The nurse is performing a health interview on a patient,named Salil,who has a language barrier,and no interpreter is available.Which of the following is the best example of an appropriate question for the nurse to ask in this situation?

During a prenatal check,a patient begins to cry as the nurse asks her about previous pregnancies.She states that she is remembering her last pregnancy,which ended in miscarriage.The nurse's best response to her crying would be:

Which of the following is appropriate for the nurse to say near the end of the interview?

A 75-year-old woman is at the office for a preoperative interview.The nurse is aware that the interview may take longer than interviews with younger persons.What is the reason for this?

A man arrives at the clinic for an annual wellness physical.He is experiencing no acute health problems.Which of the following statements by the nurse is most appropriate when beginning the interview?

The nurse is interviewing a recent male immigrant from Mexico.During the course of the interview,he leans forward and then finally moves his chair close enough that his knees are nearly touching.The nurse begins to feel uncomfortable with his proximity.Which statement most closely reflects what the nurse should do next?

A 17-year-old single mother is describing how difficult it is to raise a 2-year-old by herself.During the course of the interview she states,"I can't believe my boyfriend left me to do this by myself! What a terrible thing to do to me!" Which of the following responses by the nurse uses empathy?

Because the physical environment in which an interview takes place is an important consideration for the success of an interview,the interviewer should:

During a follow-up visit,the nurse discovers that a patient has not been taking his insulin on a regular basis.The nurse asks,"Why haven't you taken your insulin?" Which of the following is an appropriate evaluation of this question?

A female patient does not speak English well,and the nurse needs to choose an interpreter.Which of the following would be the most appropriate choice?

A mother brings her 28-month-old daughter into the clinic for a well-child visit.At the beginning of the visit,the nurse focuses attention away from the toddler,but as the interview progresses,the toddler begins to "warm up" and is smiling shyly at the nurse.The nurse will be most successful in interacting with the toddler if which is done next?

The interview portion of data collection collects:

A 16-year-old boy has just been admitted to the unit for overnight observation after being in an automobile accident.What is the nurse's best approach to communicating with him?

In using verbal responses to assist the patient's narrative,some responses focus on the patient's frame of reference and some focus on the health care provider's perspective.An example of a verbal response that focuses on the health care provider's perspective would be:

A nurse is taking complete health histories on all the patients attending a wellness workshop.On the history form,one of the written question asks,"You don't smoke,drink,or take drugs,do you?" This question is an example of: