Question 1

In situations where performance is in serious decline, the internal commitment to change is likely to be high.

Accepted Answer

A) True 
 B)False

Question 2

In crisis change situations, gaps in the capabilities of the target group are unlikely to be addressed in the short term.

Accepted Answer

A) True 
 B)False

Question 3

A key decision faced by managers in developing a strategic change plan is in deciding

Accepted Answer

A)  how to present the plan 
B)  when to advise the Board of Directors 
C)  who should lead the process 
D)  how to inform employees 
A)  how to present the plan 
B)  when to advise the Board of Directors 
C)  who should lead the process 
D)  how to inform employees

Question 4

One of the reasons for shrinking a business in a crisis change situation is to simplify the business to the point where it can be operated effectively with available resources.

Accepted Answer

A) True 
 B)False

Question 5

In situations where performance is improving over time, the urgency for change is likely to be reactionary.

Accepted Answer

A) True 
 B)False

Question 6

In situations where an industry is beginning to undergo some form of transformation, the change agenda is likely to be anticipatory.

Accepted Answer

A) True 
 B)False

Question 7

One of the ways urgency can be classified is as

Accepted Answer

A)  present or future oriented 
B)  mandated or discretionary 
C)  anticipatory or reactive 
D)  need to do or want to do 
A)  present or future oriented 
B)  mandated or discretionary 
C)  anticipatory or reactive 
D)  need to do or want to do

Question 8

In an organization that is currently outperforming its industry, the need for change is likely to be

Accepted Answer

A)  mandated 
B)  anticipatory 
C)  reactionary 
D)  urgent 
A)  mandated 
B)  anticipatory 
C)  reactionary 
D)  urgent

Question 9

Individuals on the front-line of an organization do not necessarily need to be strategic thinkers.

Accepted Answer

A) True 
 B)False

Question 10

One of the challenges faced by managers wishing to implement strategic change is

Accepted Answer

A)  financial constraints 
B)  organizational readiness 
C)  priorities of the Board of Directors 
D)  likelihood of a competitive response 
A)  financial constraints 
B)  organizational readiness 
C)  priorities of the Board of Directors 
D)  likelihood of a competitive response

Question 11

The urgency of the change agenda for the manager should be in keeping with the urgency of the change agenda for the organization.

Accepted Answer

A) True 
 B)False

Question 12

According to Kotter, one of the key tasks of effective general managers in change situations is

Accepted Answer

A)  managing their time 
B)  addressing personal knowledge gaps 
C)  evaluating the capabilities of their direct reports 
D)  building networks 
A)  managing their time 
B)  addressing personal knowledge gaps 
C)  evaluating the capabilities of their direct reports 
D)  building networks

Question 13

One of the tensions in the strategic planning process is between

Accepted Answer

A)  demands of suppliers and the needs of customers 
B)  goals of the firm and the choice of tactics 
C)  how a firm should organize itself and the preferences of the management 
D)  what a firm needs to do and what it can do 
A)  demands of suppliers and the needs of customers 
B)  goals of the firm and the choice of tactics 
C)  how a firm should organize itself and the preferences of the management 
D)  what a firm needs to do and what it can do

Question 14

Financial measures are considered leading indicators of performance.

Accepted Answer

A) True 
 B)False

Question 15

One of the mechanisms used by executives to close gaps in their knowledge is to

Accepted Answer

A)  appoint someone else to lead the change initiative 
B)  reduce the scope of the change initiative 
C)  hire a consultant 
D)  extend the period of implementation 
A)  appoint someone else to lead the change initiative 
B)  reduce the scope of the change initiative 
C)  hire a consultant 
D)  extend the period of implementation

Question 16

A crisis change situation is often characterized by

Accepted Answer

A)  significant time pressure and low internal commitment 
B)  high internal commitment and low management capability 
C)  high management capability and significant pressure 
D)  low internal commitment and resistance to change 
A)  significant time pressure and low internal commitment 
B)  high internal commitment and low management capability 
C)  high management capability and significant pressure 
D)  low internal commitment and resistance to change

Question 17

The target groups in a change situation assess managerial capabilities in terms of credibility and power.

Accepted Answer

A) True 
 B)False

Question 18

The change agenda could include behavourial as well as non-behavioural issues.

Accepted Answer

A) True 
 B)False

Question 19

When newly appointed executives actively promote a change agenda, the driver may be

Accepted Answer

A)  shareholder pressures 
B)  employee resistance 
C)  competitive rivalry 
D)  career considerations 
A)  shareholder pressures 
B)  employee resistance 
C)  competitive rivalry 
D)  career considerations

Question 20

Urgency driven by personal motivations needs to be consistent with

Accepted Answer

A)  product market focus 
B)  competitive rivalry 
C)  shareholder expectations 
D)  the business agenda 
A)  product market focus 
B)  competitive rivalry 
C)  shareholder expectations 
D)  the business agenda

In situations where performance is in serious decline, the internal commitment to change is likely to be high.

In crisis change situations, gaps in the capabilities of the target group are unlikely to be addressed in the short term.

A key decision faced by managers in developing a strategic change plan is in deciding

One of the reasons for shrinking a business in a crisis change situation is to simplify the business to the point where it can be operated effectively with available resources.

In situations where performance is improving over time, the urgency for change is likely to be reactionary.

In situations where an industry is beginning to undergo some form of transformation, the change agenda is likely to be anticipatory.

One of the ways urgency can be classified is as

In an organization that is currently outperforming its industry, the need for change is likely to be

Individuals on the front-line of an organization do not necessarily need to be strategic thinkers.

One of the challenges faced by managers wishing to implement strategic change is

The urgency of the change agenda for the manager should be in keeping with the urgency of the change agenda for the organization.

According to Kotter, one of the key tasks of effective general managers in change situations is

One of the tensions in the strategic planning process is between

Financial measures are considered leading indicators of performance.

One of the mechanisms used by executives to close gaps in their knowledge is to

A crisis change situation is often characterized by

The target groups in a change situation assess managerial capabilities in terms of credibility and power.

The change agenda could include behavourial as well as non-behavioural issues.

When newly appointed executives actively promote a change agenda, the driver may be

Urgency driven by personal motivations needs to be consistent with

A General Management Perspective

Strategy

The Diamond-E Framework

Tools for Environment Analysis

Environment Analysis

Resource Analysis

Management Preference Analysis

Strategy and Organization

Strategic Choice

Implementing Strategy

Filters

Exam 10: Implementing Strategy

In situations where performance is in serious decline, the internal commitment to change is likely to be high.

In crisis change situations, gaps in the capabilities of the target group are unlikely to be addressed in the short term.

A key decision faced by managers in developing a strategic change plan is in deciding

One of the reasons for shrinking a business in a crisis change situation is to simplify the business to the point where it can be operated effectively with available resources.

In situations where performance is improving over time, the urgency for change is likely to be reactionary.

In situations where an industry is beginning to undergo some form of transformation, the change agenda is likely to be anticipatory.

One of the ways urgency can be classified is as

In an organization that is currently outperforming its industry, the need for change is likely to be

Individuals on the front-line of an organization do not necessarily need to be strategic thinkers.

One of the challenges faced by managers wishing to implement strategic change is

The urgency of the change agenda for the manager should be in keeping with the urgency of the change agenda for the organization.

According to Kotter, one of the key tasks of effective general managers in change situations is

One of the tensions in the strategic planning process is between

Financial measures are considered leading indicators of performance.

One of the mechanisms used by executives to close gaps in their knowledge is to

A crisis change situation is often characterized by

The target groups in a change situation assess managerial capabilities in terms of credibility and power.

The change agenda could include behavourial as well as non-behavioural issues.

When newly appointed executives actively promote a change agenda, the driver may be

Urgency driven by personal motivations needs to be consistent with

A General Management Perspective

Strategy

The Diamond-E Framework

Tools for Environment Analysis

Environment Analysis

Resource Analysis

Management Preference Analysis

Strategy and Organization

Strategic Choice

Implementing Strategy

Filters