Question 1

Asch's experiment in group conformity shows that most people would not compromise their personal judgment in order to avoid being seen as different.

Accepted Answer

A) True 
 B)False

Question 2

What concept refers to all factors outside an organization that affect the organization's operation?

Accepted Answer

A) oligarchy 
B) organizational environment 
C) secondary environment 
D) competition 
A) oligarchy 
B) organizational environment 
C) secondary environment 
D) competition

Question 3

A prisoner would consider a maximum-security prison

Accepted Answer

A) a normative organization. 
B) a coercive organization. 
C) a utilitarian organization. 
D) a voluntary organization. 
A) a normative organization. 
B) a coercive organization. 
C) a utilitarian organization. 
D) a voluntary organization.

Question 4

Samuel Stouffer's study of soldier morale during World War II led to what conclusion?

Accepted Answer

A) The greater the chances of getting ahead,the happier people are. 
B) Happiness is a matter of personal values and standards. 
C) Whatever their situation in absolute terms,people evaluate themselves and make comparisons to others in specific reference groups. 
D) The less chance for promotion,the higher soldiers' morale. 
A) The greater the chances of getting ahead,the happier people are. 
B) Happiness is a matter of personal values and standards. 
C) Whatever their situation in absolute terms,people evaluate themselves and make comparisons to others in specific reference groups. 
D) The less chance for promotion,the higher soldiers' morale.

Question 5

People riding together on a subway are called a social group.

Accepted Answer

A) True 
 B)False

Question 6

Asch's experiment in group conformity showed that most people would not compromise their personal judgment in order to avoid being seen as different.

Accepted Answer

A) True 
 B)False

Question 7

The concept "bureaucracy" refers to

Accepted Answer

A) a large,normative organization. 
B) any source of inefficiency in organizational operation. 
C) an organizational model that operates informally. 
D) an organizational model rationally designed to perform tasks efficiently. 
A) a large,normative organization. 
B) any source of inefficiency in organizational operation. 
C) an organizational model that operates informally. 
D) an organizational model rationally designed to perform tasks efficiently.

Question 8

Simmel interpreted the dyad as

Accepted Answer

A) less stable than groups with many members. 
B) involving less intense interaction. 
C) less meaningful than the triad. 
D) more stable than groups with many members. 
A) less stable than groups with many members. 
B) involving less intense interaction. 
C) less meaningful than the triad. 
D) more stable than groups with many members.

Question 9

During the last fifty years,Japanese formal organizations have differed from those in the United States by being

Accepted Answer

A) less efficient. 
B) less profitable. 
C) more collective in their orientation. 
D) more hierarchical. 
A) less efficient. 
B) less profitable. 
C) more collective in their orientation. 
D) more hierarchical.

Question 10

The emergency room clerk who keeps a bleeding patient waiting while filling out lots of paperwork is a classic example of bureaucratic

Accepted Answer

A) ritualism. 
B) alienation. 
C) innovation. 
D) inertia. 
A) ritualism. 
B) alienation. 
C) innovation. 
D) inertia.

Question 11

The basic idea behind scientific management is that

Accepted Answer

A) both science and formal organizations are rational. 
B) organizations benefit from employees with scientific knowledge. 
C) applying scientific principles can make a business more efficient. 
D) formal organizations can benefit from more hierarchy and rigidity. 
A) both science and formal organizations are rational. 
B) organizations benefit from employees with scientific knowledge. 
C) applying scientific principles can make a business more efficient. 
D) formal organizations can benefit from more hierarchy and rigidity.

Question 12

As the number of members in a group goes up,the number of possible relationships that connect them goes up much more quickly.

Accepted Answer

A) True 
 B)False

Question 13

Stanley Milgram's research,in which subjects used a "shock generator," showed

Accepted Answer

A) people become angry when others disagree with them. 
B) the ability to withstand pain varies with cultural background. 
C) people are surprisingly likely to follow the orders of not only real authority figures but also groups of ordinary individuals. 
D) that ordinary people are surprisingly independent in their judgments. 
A) people become angry when others disagree with them. 
B) the ability to withstand pain varies with cultural background. 
C) people are surprisingly likely to follow the orders of not only real authority figures but also groups of ordinary individuals. 
D) that ordinary people are surprisingly independent in their judgments.

Question 14

The "McDonaldization" of society thesis echoes Weber's belief that rational systems are efficient,but also dehumanizing.

Accepted Answer

A) True 
 B)False

Question 15

The development of social media means that

Accepted Answer

A) fewer people in the United States participate in social networks. 
B) it is no longer important for people in our society to be "well connected." 
C) in the computer age,typical social networks now link more people. 
D) our population is increasingly isolated socially with smaller social networks. 
A) fewer people in the United States participate in social networks. 
B) it is no longer important for people in our society to be "well connected." 
C) in the computer age,typical social networks now link more people. 
D) our population is increasingly isolated socially with smaller social networks.

Question 16

During the last 50 years,Japanese formal organizations have differed from those in the United States by being

Accepted Answer

A) less efficient. 
B) less profitable. 
C) more collective in their orientation. 
D) more hierarchical. 
A) less efficient. 
B) less profitable. 
C) more collective in their orientation. 
D) more hierarchical.

Question 17

A temporary,loosely formed collection of people who may or may not interact is a

Accepted Answer

A) crowd. 
B) group. 
C) category. 
D) population. 
A) crowd. 
B) group. 
C) category. 
D) population.

Question 18

In the "iron law of oligarchy," Robert Michels stated that bureaucracy always means

Accepted Answer

A) inefficiency. 
B) the few rule the many. 
C) formal rules and regulations. 
D) alienation. 
A) inefficiency. 
B) the few rule the many. 
C) formal rules and regulations. 
D) alienation.

Question 19

Assume you are a parent of a child in school.From your point of view,what type of organization is a school's parent-teacher association

Accepted Answer

A) a normative organization 
B) a coercive organization 
C) a utilitarian organization 
D) a traditional organization 
A) a normative organization 
B) a coercive organization 
C) a utilitarian organization 
D) a traditional organization

Question 20

Which type of formal organization is sometimes called a "voluntary association"?

Accepted Answer

A) normative organizations 
B) coercive organizations 
C) utilitarian organizations 
D) All of these are correct. 
A) normative organizations 
B) coercive organizations 
C) utilitarian organizations 
D) All of these are correct.

Exam 7: Groups and Organizations

Asch's experiment in group conformity shows that most people would not compromise their personal judgment in order to avoid being seen as different.

What concept refers to all factors outside an organization that affect the organization's operation?

A prisoner would consider a maximum-security prison

Samuel Stouffer's study of soldier morale during World War II led to what conclusion?

People riding together on a subway are called a social group.

Asch's experiment in group conformity showed that most people would not compromise their personal judgment in order to avoid being seen as different.

The concept "bureaucracy" refers to

Simmel interpreted the dyad as

During the last fifty years,Japanese formal organizations have differed from those in the United States by being

The emergency room clerk who keeps a bleeding patient waiting while filling out lots of paperwork is a classic example of bureaucratic

The basic idea behind scientific management is that

As the number of members in a group goes up,the number of possible relationships that connect them goes up much more quickly.

Stanley Milgram's research,in which subjects used a "shock generator," showed

The "McDonaldization" of society thesis echoes Weber's belief that rational systems are efficient,but also dehumanizing.

The development of social media means that

During the last 50 years,Japanese formal organizations have differed from those in the United States by being

A temporary,loosely formed collection of people who may or may not interact is a

In the "iron law of oligarchy," Robert Michels stated that bureaucracy always means

Assume you are a parent of a child in school.From your point of view,what type of organization is a school's parent-teacher association

Which type of formal organization is sometimes called a "voluntary association"?

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