Question 1

Identify the negative listening attitude that does not follow the Golden Listening Rule.

Accepted Answer

A) Interested 
B) Responsible 
C) Group-centered 
D) Superior 
E) Open-minded 
A) Interested 
B) Responsible 
C) Group-centered 
D) Superior 
E) Open-minded D

Question 2

Which of the following is the first component in Judi Brownell's HURIER Listening Model?

Accepted Answer

A) Respond 
B) Hear 
C) Understand 
D) Remember 
E) Evaluate 
A) Respond 
B) Hear 
C) Understand 
D) Remember 
E) Evaluate A

Question 3

Which type of listening focuses on empathizing with a person's situation,feelings,or motives?

Accepted Answer

A) Listening to hear 
B) Listening to comprehend 
C) Listening to remember 
D) Listening to interpret 
E) Listening to respond 
A) Listening to hear 
B) Listening to comprehend 
C) Listening to remember 
D) Listening to interpret 
E) Listening to respond A

Question 4

Which poor listening habit occurs when a group member interprets critical remarks by others as a personal attack?

Accepted Answer

A) Pseudo listening 
B) Selective listening 
C) Superficial listening 
D) Defensive listening 
E) Disruptive listening 
A) Pseudo listening 
B) Selective listening 
C) Superficial listening 
D) Defensive listening 
E) Disruptive listening

Question 5

Studies have found that listening occupies _______ of a college student's communicating time.

Accepted Answer

A) less than 10% 
B) less than 30% 
C) more than 50% 
D) more than 70% 
E) about 95% 
A) less than 10% 
B) less than 30% 
C) more than 50% 
D) more than 70% 
E) about 95%

Question 6

Many people remember which months of the year have 30 days with the poem that begins "Thirty days hath September ...." What technique of listening to remember are they using?

Accepted Answer

A) Associate 
B) Repeat 
C) Visualize 
D) Use mnemonics 
E) Concentrate 
A) Associate 
B) Repeat 
C) Visualize 
D) Use mnemonics 
E) Concentrate

Question 7

Differences in personality types may affect the way group members listen.Which of the Myers- Briggs personality types may be the best at listening to understand and comprehend?

Accepted Answer

A) Introverts 
B) Extroverts 
C) Feelers 
D) Judgers 
E) Sensors 
A) Introverts 
B) Extroverts 
C) Feelers 
D) Judgers 
E) Sensors

Question 8

If you want to accurately comprehend the intended meaning of group members' spoken and nonverbal messages,you should listen to

Accepted Answer

A) understand. 
B) remember. 
C) interpret. 
D) evaluate. 
E) respond. 
A) understand. 
B) remember. 
C) interpret. 
D) evaluate. 
E) respond.

Question 9

Listening can be more difficult in groups than in almost any other communication situation..

Accepted Answer

A) True 
 B)False

Question 10

Effective empathic listeners welcome opportunities to hear something new or challenging and pay special attention to the eloquence of a member's words..

Accepted Answer

A) True 
 B)False

Question 11

Which poor listening habit occurs when a group member interrupts others when they are speaking?

Accepted Answer

A) Pseudo listening 
B) Selective listening 
C) Superficial listening 
D) Defensive listening 
E) Disruptive listening 
A) Pseudo listening 
B) Selective listening 
C) Superficial listening 
D) Defensive listening 
E) Disruptive listening

Question 12

Several studies report that without listening training,most people listen at _______ efficiency.

Accepted Answer

A) 15% 
B) 25% 
C) 35% 
D) 45% 
E) 55% 
A) 15% 
B) 25% 
C) 35% 
D) 45% 
E) 55%

Question 13

Ralph Nichols notes that the volume of notes taken increases their value to the note taker..

Accepted Answer

A) True 
 B)False

Question 14

Stephen Covey,author of The Seven Habits of Highly Effective People,defines a positive,enduring habit as a practice requiring knowledge,skills,and desire..

Accepted Answer

A) True 
 B)False

Question 15

If a member of your group is deaf,keep in mind that most people who are deaf are alike when it comes to communication..

Accepted Answer

A) True 
 B)False

Question 16

You've just learned that your group report is due on the 22nd,and you say this date several times to yourself so that you will not forget it.What technique of listening to remember are you using?

Accepted Answer

A) Associate 
B) Repeat 
C) Visualize 
D) Use mnemonics 
E) Concentrate 
A) Associate 
B) Repeat 
C) Visualize 
D) Use mnemonics 
E) Concentrate

Question 17

In general,women are more likely to listen to the content of what is said,while men tend to focus on the relationships among speakers..

Accepted Answer

A) True 
 B)False

Question 18

A member's role in a group can influence the way they listen..

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements best describes the dilemma listeners often face when taking notes during a discussion or in the classroom?

Accepted Answer

A) Most of us listen at only 25% efficiency. 
B) The value of your notes decreases as the volume of your notes increase. 
C) We are not flexible note takers. 
D) A meeting's minutes or an instructor's handouts are better than the notes taken by a listener. 
E) Effective note takers take notes in outline form. 
A) Most of us listen at only 25% efficiency. 
B) The value of your notes decreases as the volume of your notes increase. 
C) We are not flexible note takers. 
D) A meeting's minutes or an instructor's handouts are better than the notes taken by a listener. 
E) Effective note takers take notes in outline form.

Question 20

Which of the following questions is the most appropriate and applicable to a situation in which you should listen to interpret?

Accepted Answer

A) Do you avoid talking about your own experiences and feelings when someone else is describing theirs? 
B) Do you know how to assess the quality and validity of arguments and evidence? 
C) Do you understand the meaning of words spoken by another person? 
D) Do you primarily focus on nonverbal rather than verbal cues? 
E) Can you tell when a group member appeals to your emotions and/or to your critical thinking ability? 
A) Do you avoid talking about your own experiences and feelings when someone else is describing theirs? 
B) Do you know how to assess the quality and validity of arguments and evidence? 
C) Do you understand the meaning of words spoken by another person? 
D) Do you primarily focus on nonverbal rather than verbal cues? 
E) Can you tell when a group member appeals to your emotions and/or to your critical thinking ability?

Identify the negative listening attitude that does not follow the Golden Listening Rule.

Which of the following is the first component in Judi Brownell's HURIER Listening Model?

Which type of listening focuses on empathizing with a person's situation,feelings,or motives?

Which poor listening habit occurs when a group member interprets critical remarks by others as a personal attack?

Studies have found that listening occupies _______ of a college student's communicating time.

Many people remember which months of the year have 30 days with the poem that begins "Thirty days hath September ...." What technique of listening to remember are they using?

Differences in personality types may affect the way group members listen.Which of the Myers- Briggs personality types may be the best at listening to understand and comprehend?

If you want to accurately comprehend the intended meaning of group members' spoken and nonverbal messages,you should listen to

Listening can be more difficult in groups than in almost any other communication situation..

Effective empathic listeners welcome opportunities to hear something new or challenging and pay special attention to the eloquence of a member's words..

Which poor listening habit occurs when a group member interrupts others when they are speaking?

Several studies report that without listening training,most people listen at _______ efficiency.

Ralph Nichols notes that the volume of notes taken increases their value to the note taker..

Stephen Covey,author of The Seven Habits of Highly Effective People,defines a positive,enduring habit as a practice requiring knowledge,skills,and desire..

If a member of your group is deaf,keep in mind that most people who are deaf are alike when it comes to communication..

You've just learned that your group report is due on the 22nd,and you say this date several times to yourself so that you will not forget it.What technique of listening to remember are you using?

In general,women are more likely to listen to the content of what is said,while men tend to focus on the relationships among speakers..

A member's role in a group can influence the way they listen..

Which of the following statements best describes the dilemma listeners often face when taking notes during a discussion or in the classroom?

Which of the following questions is the most appropriate and applicable to a situation in which you should listen to interpret?

Introduction to Group Communication

Group Development

Group Member Participation

Diversity in Groups

Group Leadership

Verbal and Nonverbal Communication in Groups

Listening and Responding in Groups

Conflict and Cohesion in Groups

Problem Solving in Groups

Planning and Conducting Meetings

Group Presentations

Filters

Exam 10: Critical Thinking and Argumentation in Groups

Identify the negative listening attitude that does not follow the Golden Listening Rule.

Which of the following is the first component in Judi Brownell's HURIER Listening Model?

Which type of listening focuses on empathizing with a person's situation,feelings,or motives?

Which poor listening habit occurs when a group member interprets critical remarks by others as a personal attack?

Studies have found that listening occupies _______ of a college student's communicating time.

Many people remember which months of the year have 30 days with the poem that begins "Thirty days hath September ...." What technique of listening to remember are they using?

Differences in personality types may affect the way group members listen.Which of the Myers- Briggs personality types may be the best at listening to understand and comprehend?

If you want to accurately comprehend the intended meaning of group members' spoken and nonverbal messages,you should listen to

Listening can be more difficult in groups than in almost any other communication situation..

Effective empathic listeners welcome opportunities to hear something new or challenging and pay special attention to the eloquence of a member's words..

Which poor listening habit occurs when a group member interrupts others when they are speaking?

Several studies report that without listening training,most people listen at _______ efficiency.

Ralph Nichols notes that the volume of notes taken increases their value to the note taker..

Stephen Covey,author of The Seven Habits of Highly Effective People,defines a positive,enduring habit as a practice requiring knowledge,skills,and desire..

If a member of your group is deaf,keep in mind that most people who are deaf are alike when it comes to communication..

You've just learned that your group report is due on the 22nd,and you say this date several times to yourself so that you will not forget it.What technique of listening to remember are you using?

In general,women are more likely to listen to the content of what is said,while men tend to focus on the relationships among speakers..

A member's role in a group can influence the way they listen..

Which of the following statements best describes the dilemma listeners often face when taking notes during a discussion or in the classroom?

Which of the following questions is the most appropriate and applicable to a situation in which you should listen to interpret?

Introduction to Group Communication

Group Development

Group Member Participation

Diversity in Groups

Group Leadership

Verbal and Nonverbal Communication in Groups

Listening and Responding in Groups

Conflict and Cohesion in Groups

Problem Solving in Groups

Planning and Conducting Meetings

Group Presentations

Filters