Question 1

Frank dreads talking to Ryan because he goes on and on and never lets him speak. Ryan is guilty of

Accepted Answer

A)  monologic communication. 
B)  back-channeling. 
C)  dialogic communication. 
D)  the maxim of quantity. 
A)  monologic communication. 
B)  back-channeling. 
C)  dialogic communication. 
D)  the maxim of quantity.

Question 2

Phatic communication is important in face-to-face but not in online communication.

Accepted Answer

A) True 
 B)False

Question 3

The greeting that opens a conversation is a good example of phatic communication.

Accepted Answer

A) True 
 B)False

Question 4

Raising your hand near your ear is an example of a back-channeling cue to

Accepted Answer

A)  indicate agreement or disagreement. 
B)  indicate topic change. 
C)  pace the speaker. 
D)  ask for clarification. 
A)  indicate agreement or disagreement. 
B)  indicate topic change. 
C)  pace the speaker. 
D)  ask for clarification.

Question 5

___________ theory argues that the bandwidth of communication influences the degree to which the communication is personal or impersonal.

Accepted Answer

A)  Social exchange 
B)  Social information processing 
C)  Cognitive processing 
D)  Social presence 
A)  Social exchange 
B)  Social information processing 
C)  Cognitive processing 
D)  Social presence

Question 6

In conversations, the monologist discloses way too much personal information.

Accepted Answer

A) True 
 B)False

Question 7

It is important to give directions to someone who has a speech or language disorder such as "slow down" or "relax."

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT true about self-disclosure?

Accepted Answer

A)  It must be deliberately conveyed. 
B)  It can be about beliefs, values, and desires. 
C)  It can be verbal or nonverbal. 
D)  It can occur in all forms of communication. 
A)  It must be deliberately conveyed. 
B)  It can be about beliefs, values, and desires. 
C)  It can be verbal or nonverbal. 
D)  It can occur in all forms of communication.

Question 9

If you are speaking with someone who has a speech or language disorder, you should do all of the following EXCEPT

Accepted Answer

A)  avoid finishing sentences for someone who stutters. 
B)  give directions to a person with a speech disorder such as "slow down." 
C)  ask for clarification if necessary. 
D)  maintain eye contact. 
A)  avoid finishing sentences for someone who stutters. 
B)  give directions to a person with a speech disorder such as "slow down." 
C)  ask for clarification if necessary. 
D)  maintain eye contact.

Question 10

Which of the following is NOT true about self-disclosure?

Accepted Answer

A)  You disclose more to people you like. 
B)  You are more likely to disclose about your job or hobbies than about your finances. 
C)  Introverts disclose more than extroverts. 
D)  Women disclose more than men do. 
A)  You disclose more to people you like. 
B)  You are more likely to disclose about your job or hobbies than about your finances. 
C)  Introverts disclose more than extroverts. 
D)  Women disclose more than men do.

Question 11

"A relatively informal interaction in which the roles of the speaker and hearer are exchanged in a nonautomatic fashion under the collaborative management of all parties" is called

Accepted Answer

A)  maxim of manner. 
B)  conversation. 
C)  phatic communication. 
D)  monologue. 
A)  maxim of manner. 
B)  conversation. 
C)  phatic communication. 
D)  monologue.

Question 12

What are the four maxims of conversation, and why would they be important to Pat when tutoring students in the learning center?

Accepted Answer

The four maxims of conversation, as outl

Question 13

"Do you mind if I sit by you?" is an example of a(n)

Accepted Answer

A)  self-reference. 
B)  other-reference. 
C)  relational reference. 
D)  context reference. 
A)  self-reference. 
B)  other-reference. 
C)  relational reference. 
D)  context reference.

Question 14

Which of the following is NOT one of the five elements of best excuses?

Accepted Answer

A)  You make it clear your misdeed will never happen again. 
B)  You request forgiveness about what you did. 
C)  You acknowledge your responsibility. 
D)  You minimize the issue to re-establish rapport. 
A)  You make it clear your misdeed will never happen again. 
B)  You request forgiveness about what you did. 
C)  You acknowledge your responsibility. 
D)  You minimize the issue to re-establish rapport.

Question 15

Which of the following is NOT a function of feedforward?

Accepted Answer

A)  reviewing the message 
B)  opening channels of communication 
C)  altercasting 
D)  disclaiming 
A)  reviewing the message 
B)  opening channels of communication 
C)  altercasting 
D)  disclaiming

Question 16

A smile or a kiss may serve as an opening to a conversation.

Accepted Answer

A) True 
 B)False

Question 17

Discuss the types of unsatisfying conversational partners you have had in your life. Give three examples from the list given in Chapter 8.

Accepted Answer

I have encountered several types of unsa

Question 18

Talking about what is relevant to the conversation is the maxim of relation.

Accepted Answer

A) True 
 B)False

Question 19

Which is NOT a guideline for apologizing effectively?

Accepted Answer

A)  apologize even when it isn't your fault. 
B)  don't include excuses with the apology. 
C)  offer to correct the problem. 
D)  don't justify your behavior. 
A)  apologize even when it isn't your fault. 
B)  don't include excuses with the apology. 
C)  offer to correct the problem. 
D)  don't justify your behavior.

Question 20

Part of the maxim of ___________ is using words that the listener will understand.

Accepted Answer

A)  quantity 
B)  quality 
C)  relation 
D)  manner 
A)  quantity 
B)  quality 
C)  relation 
D)  manner

Frank dreads talking to Ryan because he goes on and on and never lets him speak. Ryan is guilty of

Phatic communication is important in face-to-face but not in online communication.

The greeting that opens a conversation is a good example of phatic communication.

Raising your hand near your ear is an example of a back-channeling cue to

___________ theory argues that the bandwidth of communication influences the degree to which the communication is personal or impersonal.

In conversations, the monologist discloses way too much personal information.

It is important to give directions to someone who has a speech or language disorder such as "slow down" or "relax."

Which of the following is NOT true about self-disclosure?

If you are speaking with someone who has a speech or language disorder, you should do all of the following EXCEPT

Which of the following is NOT true about self-disclosure?

"A relatively informal interaction in which the roles of the speaker and hearer are exchanged in a nonautomatic fashion under the collaborative management of all parties" is called

What are the four maxims of conversation, and why would they be important to Pat when tutoring students in the learning center?

"Do you mind if I sit by you?" is an example of a(n)

Which of the following is NOT one of the five elements of best excuses?

Which of the following is NOT a function of feedforward?

A smile or a kiss may serve as an opening to a conversation.

Discuss the types of unsatisfying conversational partners you have had in your life. Give three examples from the list given in Chapter 8.

Talking about what is relevant to the conversation is the maxim of relation.

Which is NOT a guideline for apologizing effectively?

Part of the maxim of ___________ is using words that the listener will understand.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

Exam 8: Conversational Messages

Frank dreads talking to Ryan because he goes on and on and never lets him speak. Ryan is guilty of

Phatic communication is important in face-to-face but not in online communication.

The greeting that opens a conversation is a good example of phatic communication.

Raising your hand near your ear is an example of a back-channeling cue to

___________ theory argues that the bandwidth of communication influences the degree to which the communication is personal or impersonal.

In conversations, the monologist discloses way too much personal information.

It is important to give directions to someone who has a speech or language disorder such as "slow down" or "relax."

Which of the following is NOT true about self-disclosure?

If you are speaking with someone who has a speech or language disorder, you should do all of the following EXCEPT

Which of the following is NOT true about self-disclosure?

"A relatively informal interaction in which the roles of the speaker and hearer are exchanged in a nonautomatic fashion under the collaborative management of all parties" is called

What are the four maxims of conversation, and why would they be important to Pat when tutoring students in the learning center?

"Do you mind if I sit by you?" is an example of a(n)

Which of the following is NOT one of the five elements of best excuses?

Which of the following is NOT a function of feedforward?

A smile or a kiss may serve as an opening to a conversation.

Discuss the types of unsatisfying conversational partners you have had in your life. Give three examples from the list given in Chapter 8.

Talking about what is relevant to the conversation is the maxim of relation.

Which is NOT a guideline for apologizing effectively?

Part of the maxim of ___________ is using words that the listener will understand.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters