Question 1

360 degree career development takes a holistic view of career development.

Accepted Answer

A) True 
 B)False  True

Question 2

Orientation programs can reduce errors and save money.

Accepted Answer

A) True 
 B)False  True

Question 3

Presentations,memoranda,and position papers by senior executives can stimulate employee interest in specific careers.

Accepted Answer

A) True 
 B)False  True

Question 4

A convention organizer need not get a work permit before taking up employment in Canada.

Accepted Answer

A) True 
 B)False

Question 5

Orientation is more important for lower level workers than for managers and technical personnel who come in with professional qualifications.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following countries is likely to exhibit "collectivist" culture?

Accepted Answer

A) Canada 
B) USA 
C) UK 
D) Brazil 
E) Sweden 
A) Canada 
B) USA 
C) UK 
D) Brazil 
E) Sweden

Question 7

Behavioural training approaches focus on deepening employee thoughts and ideas by providing new knowledge.

Accepted Answer

A) True 
 B)False

Question 8

In Maple Leaf Electronics,every customer service person is expected to behave and make decisions as if they were owners.This is an example of empowerment.

Accepted Answer

A) True 
 B)False

Question 9

Job rotation is a situational approach to training.

Accepted Answer

A) True 
 B)False

Question 10

The first step in employee termination is to:

Accepted Answer

A) make discharge arrangements 
B) follow due process 
C) consult the HR department 
D) hold a discharge meeting 
E) provide outplacement assistance 
A) make discharge arrangements 
B) follow due process 
C) consult the HR department 
D) hold a discharge meeting 
E) provide outplacement assistance

Question 11

Orientation programs cover a number of topics,including all of the following except for:

Accepted Answer

A) employee benefits 
B) job duties 
C) job analysis issues 
D) organizational issues 
E) introduction to other employees 
A) employee benefits 
B) job duties 
C) job analysis issues 
D) organizational issues 
E) introduction to other employees

Question 12

Immediate supervisors should not be too directly involved in new employees' orientation programs until the employees feel comfortable with their job and co-workers.

Accepted Answer

A) True 
 B)False

Question 13

Ideally,orientation follow up should occur:

Accepted Answer

A) bi-weekly for the first six months after an employee's appointment 
B) one week and one month after initial orientation 
C) monthly for the first two years after initial orientation 
D) bi-monthly for the first two years after initial orientation 
E) bi-weekly for first six months;after that monthly for the first two years 
A) bi-weekly for the first six months after an employee's appointment 
B) one week and one month after initial orientation 
C) monthly for the first two years after initial orientation 
D) bi-monthly for the first two years after initial orientation 
E) bi-weekly for first six months;after that monthly for the first two years

Question 14

Which of the following have been considered "just cause" for dismissal in past court decisions?

Accepted Answer

A) Theft 
B) Refusal to attend to work on a religious holiday 
C) Complaints about unpleasant working condition 
D) A and B 
E) A and C 
A) Theft 
B) Refusal to attend to work on a religious holiday 
C) Complaints about unpleasant working condition 
D) A and B 
E) A and C

Question 15

Several organizations such as General Foods and Mars have introduced "pay for skill".This is an example of creating a learning environment through:

Accepted Answer

A) behaviour modelling 
B) mentoring 
C) structure and system change 
D) empowerment 
E) none of the above 
A) behaviour modelling 
B) mentoring 
C) structure and system change 
D) empowerment 
E) none of the above

Question 16

As far as possible,orientation should be carried out as a one-shot,day-long event where all key information is provided to the new hires at the same time so that they can see interdependencies.

Accepted Answer

A) True 
 B)False

Question 17

Cultural differences are:

Accepted Answer

A) important 
B) subtle 
C) not accountable for significant performance differences 
D) A and B 
E) B and C 
A) important 
B) subtle 
C) not accountable for significant performance differences 
D) A and B 
E) B and C

Question 18

Which of the following actions should be followed when dismissing an employee?

Accepted Answer

A) Clearly identify the reason for termination 
B) Terminate the employee in public so that there are witnesses to the meeting 
C) Ensure that all company property have been returned by the employee 
D) A and C 
E) A,B,and C 
A) Clearly identify the reason for termination 
B) Terminate the employee in public so that there are witnesses to the meeting 
C) Ensure that all company property have been returned by the employee 
D) A and C 
E) A,B,and C

Question 19

Which of the following are likely to be important attributes for expatriate employees?

Accepted Answer

A) negotiation skills 
B) cultural adaptability 
C) multi-dimensional perspective 
D) A and B 
E) A,B,and C 
A) negotiation skills 
B) cultural adaptability 
C) multi-dimensional perspective 
D) A and B 
E) A,B,and C

Question 20

An employee handbook explains benefits,policies,and general information about the employing organization.

Accepted Answer

A) True 
 B)False

360 degree career development takes a holistic view of career development.

Orientation programs can reduce errors and save money.

Presentations,memoranda,and position papers by senior executives can stimulate employee interest in specific careers.

A convention organizer need not get a work permit before taking up employment in Canada.

Orientation is more important for lower level workers than for managers and technical personnel who come in with professional qualifications.

Which of the following countries is likely to exhibit "collectivist" culture?

Behavioural training approaches focus on deepening employee thoughts and ideas by providing new knowledge.

In Maple Leaf Electronics,every customer service person is expected to behave and make decisions as if they were owners.This is an example of empowerment.

Job rotation is a situational approach to training.

The first step in employee termination is to:

Orientation programs cover a number of topics,including all of the following except for:

Immediate supervisors should not be too directly involved in new employees' orientation programs until the employees feel comfortable with their job and co-workers.

Ideally,orientation follow up should occur:

Which of the following have been considered "just cause" for dismissal in past court decisions?

Several organizations such as General Foods and Mars have introduced "pay for skill".This is an example of creating a learning environment through:

As far as possible,orientation should be carried out as a one-shot,day-long event where all key information is provided to the new hires at the same time so that they can see interdependencies.

Cultural differences are:

Which of the following actions should be followed when dismissing an employee?

Which of the following are likely to be important attributes for expatriate employees?

An employee handbook explains benefits,policies,and general information about the employing organization.

Establishing a Human Resource Strategy

Identifying Human Resource Plans and Performance Requirements

Meeting Legal Challenges

Identifying Reliable and Valid Predictors of Performance

Recruitment

Applicant Screening

Use of Tests in Selection

Interviews and Reference Checks

Making the Selection Decision

Staffing Audit and System Improvement

Filters

Exam 10: Deployment, Development, and Termination of Human Resources

360 degree career development takes a holistic view of career development.

Orientation programs can reduce errors and save money.

Presentations,memoranda,and position papers by senior executives can stimulate employee interest in specific careers.

A convention organizer need not get a work permit before taking up employment in Canada.

Orientation is more important for lower level workers than for managers and technical personnel who come in with professional qualifications.

Which of the following countries is likely to exhibit "collectivist" culture?

Behavioural training approaches focus on deepening employee thoughts and ideas by providing new knowledge.

In Maple Leaf Electronics,every customer service person is expected to behave and make decisions as if they were owners.This is an example of empowerment.

Job rotation is a situational approach to training.

The first step in employee termination is to:

Orientation programs cover a number of topics,including all of the following except for:

Immediate supervisors should not be too directly involved in new employees' orientation programs until the employees feel comfortable with their job and co-workers.

Ideally,orientation follow up should occur:

Which of the following have been considered "just cause" for dismissal in past court decisions?

Several organizations such as General Foods and Mars have introduced "pay for skill".This is an example of creating a learning environment through:

As far as possible,orientation should be carried out as a one-shot,day-long event where all key information is provided to the new hires at the same time so that they can see interdependencies.

Cultural differences are:

Which of the following actions should be followed when dismissing an employee?

Which of the following are likely to be important attributes for expatriate employees?

An employee handbook explains benefits,policies,and general information about the employing organization.

Establishing a Human Resource Strategy

Identifying Human Resource Plans and Performance Requirements

Meeting Legal Challenges

Identifying Reliable and Valid Predictors of Performance

Recruitment

Applicant Screening

Use of Tests in Selection

Interviews and Reference Checks

Making the Selection Decision

Staffing Audit and System Improvement

Filters