Question 1

You can help a new resident feel safe and secure by

Accepted Answer

A) Listening to the person's concerns 
B) Keeping the person in his or her room 
C) Asking direct questions 
D) Asking visitors to leave the room 
A) Listening to the person's concerns 
B) Keeping the person in his or her room 
C) Asking direct questions 
D) Asking visitors to leave the room

Question 2

A resident is very upset about her lunch.Which communication technique can help the person gain control?

Accepted Answer

A) Paraphrasing 
B) Silence 
C) Clarifying 
D) Focusing 
A) Paraphrasing 
B) Silence 
C) Clarifying 
D) Focusing

Question 3

These statements are about the whole person.Which i is incorrect?

Accepted Answer

A) The whole person has physical,social,psychological,and spiritual parts. 
B) The parts can be separated. 
C) Each part relates to the others. 
D) Each part depends on the others. 
A) The whole person has physical,social,psychological,and spiritual parts. 
B) The parts can be separated. 
C) Each part relates to the others. 
D) Each part depends on the others.

Question 4

When someone changes the subject,it usually means that the person is

Accepted Answer

A) Angry 
B) Embarrassed 
C) Uncomfortable with the topic 
D) Bored 
A) Angry 
B) Embarrassed 
C) Uncomfortable with the topic 
D) Bored

Question 5

You are caring for a person who is comatose.You should do the following except

Accepted Answer

A) Knock before entering the person's room 
B) Tell the person your name,the time,and the place every time you enter the room 
C) Explain what you are going to do 
D) Leave the room quietly without telling the person 
A) Knock before entering the person's room 
B) Tell the person your name,the time,and the place every time you enter the room 
C) Explain what you are going to do 
D) Leave the room quietly without telling the person

Question 6

Which is correct?

Accepted Answer

A) Calling a resident by his or her first name shows respect. 
B) Calling a resident "sweetheart" promotes the person's dignity. 
C) Calling patients and residents by their titles Mr.,Mrs.,Ms.,or Dr.)promotes dignity and shows respect. 
D) Calling a male resident "grandpa" shows respect and caring. 
A) Calling a resident by his or her first name shows respect. 
B) Calling a resident "sweetheart" promotes the person's dignity. 
C) Calling patients and residents by their titles Mr.,Mrs.,Ms.,or Dr.)promotes dignity and shows respect. 
D) Calling a male resident "grandpa" shows respect and caring.

Question 7

When speaking to a person who is disabled,you should do the following except

Accepted Answer

A) Protect the person's privacy 
B) Use the person's first name 
C) Allow the person time to answer you 
D) Maintain eye contact 
A) Protect the person's privacy 
B) Use the person's first name 
C) Allow the person time to answer you 
D) Maintain eye contact

Question 8

Which is not a rule for verbal communication?

Accepted Answer

A) Wait for an answer after asking a question. 
B) Face the person. 
C) Whisper to protect the person's privacy. 
D) Control the tone of your voice. 
A) Wait for an answer after asking a question. 
B) Face the person. 
C) Whisper to protect the person's privacy. 
D) Control the tone of your voice.

Question 9

Paraphrasing does the following except

Accepted Answer

A) Shows you are listening 
B) Lets the person see if you understand what he or she said 
C) Promotes further communication 
D) Focuses on specific information 
A) Shows you are listening 
B) Lets the person see if you understand what he or she said 
C) Promotes further communication 
D) Focuses on specific information

Question 10

Short-term nursing center residents

Accepted Answer

A) Have birth defects 
B) Have childhood injuries or diseases 
C) Are recovering from fractures,acute illness,or surgery 
D) Are dying 
A) Have birth defects 
B) Have childhood injuries or diseases 
C) Are recovering from fractures,acute illness,or surgery 
D) Are dying

Question 11

Which is important when communicating with persons who are disabled?

Accepted Answer

A) Your attitude 
B) The type of disability 
C) When the disability occurred 
D) How the disability occurred 
A) Your attitude 
B) The type of disability 
C) When the disability occurred 
D) How the disability occurred

Question 12

You should always assume that a person who is comatose can

Accepted Answer

A) Hear 
B) See 
C) Touch 
D) Speak 
A) Hear 
B) See 
C) Touch 
D) Speak

Question 13

Which statement about body language is incorrect?

Accepted Answer

A) You send messages with your body language. 
B) Patients and residents send messages through body language. 
C) Body language is only expressed by the patient or resident. 
D) Body language involves body movements,gait,and facial expressions. 
A) You send messages with your body language. 
B) Patients and residents send messages through body language. 
C) Body language is only expressed by the patient or resident. 
D) Body language involves body movements,gait,and facial expressions.

Question 14

A resident's bowel movement has a strong odor.You should

Accepted Answer

A) Tell the person that the bowel movement smells 
B) Ask what the person ate 
C) Control your body language 
D) Avoid eyes contact with the person 
A) Tell the person that the bowel movement smells 
B) Ask what the person ate 
C) Control your body language 
D) Avoid eyes contact with the person

Question 15

Verbal communication uses

Accepted Answer

A) Written or spoken words 
B) Body language 
C) Needs 
D) Culture 
A) Written or spoken words 
B) Body language 
C) Needs 
D) Culture

Question 16

Experiencing one's potential is

Accepted Answer

A) Esteem 
B) Self-esteem 
C) Self-actualization 
D) Holism 
A) Esteem 
B) Self-esteem 
C) Self-actualization 
D) Holism

Question 17

You ask a patient a question.You should

Accepted Answer

A) Give the person time to process what you asked 
B) Expect an answer right away 
C) Ask the question in another way 
D) Ask the question only once 
A) Give the person time to process what you asked 
B) Expect an answer right away 
C) Ask the question in another way 
D) Ask the question only once

Question 18

A resident's son is visiting.Which will not protect the resident's privacy?

Accepted Answer

A) Allowing them to visit without interrupting 
B) Asking the resident's son to leave while you give care 
C) Exposing the resident's body in front of her son 
D) Allowing the resident's son to read her mail to her in private 
A) Allowing them to visit without interrupting 
B) Asking the resident's son to leave while you give care 
C) Exposing the resident's body in front of her son 
D) Allowing the resident's son to read her mail to her in private

Question 19

Which is not a rule for verbal communication?

Accepted Answer

A) Shout so the person can hear you. 
B) Ask one question at a time. 
C) Speak clearly and slowly. 
D) Repeat information as needed. 
A) Shout so the person can hear you. 
B) Ask one question at a time. 
C) Speak clearly and slowly. 
D) Repeat information as needed.

Question 20

Which shows that you are listening to a person?

Accepted Answer

A) Having good eye contact with the person 
B) Leaning away from the person 
C) Sitting with your arms crossed 
D) Changing the subject 
A) Having good eye contact with the person 
B) Leaning away from the person 
C) Sitting with your arms crossed 
D) Changing the subject

Exam 8: Understanding the Person

You can help a new resident feel safe and secure by

A resident is very upset about her lunch.Which communication technique can help the person gain control?

These statements are about the whole person.Which i is incorrect?

When someone changes the subject,it usually means that the person is

You are caring for a person who is comatose.You should do the following except

Which is correct?

When speaking to a person who is disabled,you should do the following except

Which is not a rule for verbal communication?

Paraphrasing does the following except

Short-term nursing center residents

Which is important when communicating with persons who are disabled?

You should always assume that a person who is comatose can

Which statement about body language is incorrect?

A resident's bowel movement has a strong odor.You should

Verbal communication uses

Experiencing one's potential is

You ask a patient a question.You should

A resident's son is visiting.Which will not protect the resident's privacy?

Which is not a rule for verbal communication?

Which shows that you are listening to a person?

Introduction to Health Care Agencies

The Persons Rights

The Nursing Assistant

Ethics and Laws

Work Ethics

Communicating With the Health Team

Assisting With the Nursing Process

Body Structure and Function

Growth and Development

Care of the Older Person

Safety

Preventing Falls

Restraint Alternatives and Safe Restraint Use

Preventing Infection

Body Mechanics

Safety Moving and Transferring the Person

The Persons Unit

Bedmaking

Personal Hygiene

Grooming

Urinary Elimination

Bowel Elimination

Nutrition and Fluids

Nutritional Support and Iv Therapy

Measuring Vital Signs

Exercise and Activity

Comfort,rest,and Sleep

Admissions,transfers,and Discharges

Assisting With the Physical Examination

Collecting and Testing Specimens

The Person Having Surgery

Wound Care

Pressure Ulcers

Heat and Cold Applications

Oxygen Needs

Respiratory Support and Therapies

Rehabilitation and Restorative Nursing Care

Hearing, speech, and Vision Problems

Cancer, immune System, and Skin Disorders

Nervous System and Musculoskeletal Disorders

Cardiovascular and Respiratory Disorders

Digestive and Endocrine Disorders

Urinary and Reproductive Disorders

Mental Health Problems

Confusion and Dementia

Developmental Disabilities

Sexuality

Caring for Mothers and Newborns

Assisted Living

Basic Emergency Care

End of Life Care

Filters