Exam 9: Groups and Teams

History has numerous examples of groupthink occurring with catastrophic consequences. What was the common factor to be found missing in many major disasters involving groupthink such as the Shuttle Challenger explosion?

Which decision making process is structured to work best for employees working remotely?

Because of their structure and the lack of regular meetings, ________ becomes even more important for virtual teams than for more traditionally structured teams.

In what way are production teams and service teams similar?

According to Tuckman's model, what changes at each level of group development?

What are the three major types of coaching?

Groups and teams differ primarily on which factor?

A demolition crew's job is to bring down old buildings. The employees work together in a coordinated effort to clear the site of the building within the time specified in their contract. This demolition crew is an example of what type of team?

Which effect predicts that you will make riskier or more conservative decisions in a group than you will on your own?

Which of the following is not an organizational source of support for groups?

Which of the following statements about groups and teams is correct?

A group that embraces the individual diversity of its members and encourages each member to contribute their own ideas is least likely to experience which effect?

Individuals change their behavior to conform to group norms because norms serve an important ________ and ________ function.

Which of the following is a major criticism of Tuckman's five-stage model of group development?

You strongly disagree with the course of action your group has decided on but when you speak up in the first meeting, you are hushed. Your group never explores alternate plans or attempts to identify flaws in the plan they have chosen. After being hushed, you don't feel that you can express your dissent, and even if you do, it won't matter because you're sure you won't be heard. The group seems to be suffering from ________.

According to the punctuated equilibrium model, in which step/phase is group productivity the highest?

The ability to function as a team member is a competency that is ________.

A graphic art firm that designs billboards assigns one team to work on each client contract. What type of team does this firm use?

What kind of group is composed of members who differ on gender, education level, functional specialty, and age?

If a team lead wants their group members to share ideas more freely and share in a sense that their teammates will follow through with their commitments, which interpersonal or maintenance norm should they develop within the team?