Exam 20: Managing Absenteeism, Reducing Turnover, Retaining Staff

A nurse manager strongly believes that nurses should seek advanced educational degrees. The manager encourages this attitude in staff nurses. What are the dangers of this practice?

What is the best strategy the nurse manager can use to help retain nursing staff?

A manager is preparing to write a critical incident regarding a nurse who has voluntary absences for several scheduled shifts. What information should the manager determine first?

A nurse manager is completing a critical incident form regarding a nurse who has missed two 12-hour shifts, three 8-hour shifts, was 2 and 1/2 hours late to one shift, and left 3 hours early from another shift. The manager should document the total time lost as ______ hours.

An ICU manager is discussing a nurse's frequent absences and tardiness, which the nurse explains results from unreliable child care. The nurse states, "None of the other nurses mind if I am late or have to miss a shift. My kids are important to me. I'd do the same for any of them." This is an example of which situation?

The night nurse on the pediatric unit has resigned. The night staff is pleased, because this nurse constantly complained about workload and alienated most staff members. What consequences may result from the loss of this nurse?

The human resources (HR) department is considering motivating employees to maintain good attendance by changing some organizational practices. Which items should HR consider?

Which personal characteristics would increase a nurse's potential for voluntary turnover?

A valued longtime nursing employee says to the manager, "I'm so tired of all the politics on this unit. I'm thinking about retiring." What should be the manger's response?

During a 3-month period, a nurse has missed work on six occasions due to unreliable child care. Another nurse has missed 10 days due to a minor foot surgery. How should the manager categorize the reliability of these nurses?