Question 1

During an interview, the manager has a strong impression that the applicant is a good "fit" for the position. How should the manager proceed?

Accepted Answer

A)  Offer the applicant the job. 
B)  Cancel the remaining interviews for the position. 
C)  Keep this feeling in mind but do not make a hasty decision. 
D)  Tell the applicant that he or she is the strongest candidate for the position. 
A)  Offer the applicant the job. 
B)  Cancel the remaining interviews for the position. 
C)  Keep this feeling in mind but do not make a hasty decision. 
D)  Tell the applicant that he or she is the strongest candidate for the position.

Question 2

What should a nurse manager consider when including a staff nurse in an interview of an applicant?

Accepted Answer

A)  Restricting the number of questions the nurse can ask 
B)  Providing the nurse with an orientation program on interviewing techniques 
C)  Allowing the nurse to provide information but not the ability to ask the applicant questions 
D)  Allowing the nurse to ask and answer all questions freely 
A)  Restricting the number of questions the nurse can ask 
B)  Providing the nurse with an orientation program on interviewing techniques 
C)  Allowing the nurse to provide information but not the ability to ask the applicant questions 
D)  Allowing the nurse to ask and answer all questions freely

Question 3

A human resources (HR) manager knows which method of recruitment is most likely to be productive and inexpensive?

Accepted Answer

A)  Internet websites 
B)  Advertisements in professional journals 
C)  Employee referrals 
D)  Job fairs 
A)  Internet websites 
B)  Advertisements in professional journals 
C)  Employee referrals 
D)  Job fairs

Question 4

The human resources (HR) director is planning on attending a career fair and has asked the director of nursing to attend as well. The nursing director replies, "I really don't have time to attend. Do you really need a nurse to go with you?" Which response by the HR director is most appropriate?

Accepted Answer

A)  "Your attendance is necessary to assist me with managing the booth." 
B)  "Your attendance is necessary to answer specific nursing questions." 
C)  "I need your assistances in answering questions about our benefit package and nurses wages." 
D)  "I would like another person from the organization to assist in representation." 
A)  "Your attendance is necessary to assist me with managing the booth." 
B)  "Your attendance is necessary to answer specific nursing questions." 
C)  "I need your assistances in answering questions about our benefit package and nurses wages." 
D)  "I would like another person from the organization to assist in representation."

Question 5

A nurse manager would like to add the statement "Provide ongoing education to the client and the client's family" to the position description of RNs. Where would this statement be placed in this document?

Accepted Answer

A)  In the job qualifications 
B)  In the job responsibilities 
C)  In the job overview 
D)  In the job benefits 
A)  In the job qualifications 
B)  In the job responsibilities 
C)  In the job overview 
D)  In the job benefits

Question 6

A chief nurse officer (CNO) of a rural hospital is meeting with department directors and the human resources officer to discuss the hospital's recruitment strategies. A newly promoted director suggests a recruitment fair at a metropolitan city 100 miles away. The CNO rejects this proposal. Which option is likely the CNO's rationale for this decision?

Accepted Answer

A)  The CNO would prefer to focus on the local area initially. 
B)  A metropolitan area is not a good area in which to recruit for a rural hospital. 
C)  Metropolitan nurses' skills are too advanced for a rural hospital. 
D)  The director is new to the role and the CNO does not respect the nurse's opinion. 
A)  The CNO would prefer to focus on the local area initially. 
B)  A metropolitan area is not a good area in which to recruit for a rural hospital. 
C)  Metropolitan nurses' skills are too advanced for a rural hospital. 
D)  The director is new to the role and the CNO does not respect the nurse's opinion.

Question 7

A medical unit nurse manager is conducting an interview of a potential employee. Which strategy should the manager use?

Accepted Answer

A)  Document first impressions of the applicant. 
B)  Review the résumé during the interview. 
C)  Use closed questions to elicit more information. 
D)  Use work sample questions to determine knowledge. 
A)  Document first impressions of the applicant. 
B)  Review the résumé during the interview. 
C)  Use closed questions to elicit more information. 
D)  Use work sample questions to determine knowledge.

Question 8

The hiring process to fill a nursing position has been slowed because the human resources department is involved in a recruitment effort for laboratory positions. A staff nurse says, "Why do we have to wait on HR? Why can't we just hire a nurse?" What rationale does the nurse manager provide for waiting until HR can be involved in filing the nursing position?

Accepted Answer

A)  "HR makes all the final hiring decisions. I just suggest the candidate I would like to have to fill the job." 
B)  "HR will screen the applicants for us so we don't waste time interviewing people who are not qualified." 
C)  "HR makes certain that we are not doing anything illegal as we interview for this position." 
D)  "We can't hire a nurse until HR has done a criminal background check." 
E)  "HR has to check to be certain that the applicant has a valid license before we can offer the job." 
A)  "HR makes all the final hiring decisions. I just suggest the candidate I would like to have to fill the job." 
B)  "HR will screen the applicants for us so we don't waste time interviewing people who are not qualified." 
C)  "HR makes certain that we are not doing anything illegal as we interview for this position." 
D)  "We can't hire a nurse until HR has done a criminal background check." 
E)  "HR has to check to be certain that the applicant has a valid license before we can offer the job."

Question 9

A nurse manager is aware that U.S. citizenship is required by a job position being filled. How should the manager handle this requirement during the job interview?

Accepted Answer

A)  Ask the applicant to provide proof of citizenship before the interview is scheduled. 
B)  Ask the applicant if he or she is an U.S. citizen. 
C)  Do not ask unless the applicant mentions citizenship. 
D)  Ask if the applicant's family is from the United States. 
A)  Ask the applicant to provide proof of citizenship before the interview is scheduled. 
B)  Ask the applicant if he or she is an U.S. citizen. 
C)  Do not ask unless the applicant mentions citizenship. 
D)  Ask if the applicant's family is from the United States.

Question 10

An OB manager is interviewing a registered nurse for a labor and delivery position. The manager asks the interviewee, "Tell me about the most challenging delivery experience in your nursing career," and learns the candidate has experienced several challenges that required quick action. Which nursing skill will this exchange best assess?

Accepted Answer

A)  Adaptability 
B)  Negotiation skills 
C)  Initiative 
D)  Decision-making skills 
A)  Adaptability 
B)  Negotiation skills 
C)  Initiative 
D)  Decision-making skills

During an interview, the manager has a strong impression that the applicant is a good "fit" for the position. How should the manager proceed?

What should a nurse manager consider when including a staff nurse in an interview of an applicant?

A human resources (HR) manager knows which method of recruitment is most likely to be productive and inexpensive?

The human resources (HR) director is planning on attending a career fair and has asked the director of nursing to attend as well. The nursing director replies, "I really don't have time to attend. Do you really need a nurse to go with you?" Which response by the HR director is most appropriate?

A nurse manager would like to add the statement "Provide ongoing education to the client and the client's family" to the position description of RNs. Where would this statement be placed in this document?

A medical unit nurse manager is conducting an interview of a potential employee. Which strategy should the manager use?

A nurse manager is aware that U.S. citizenship is required by a job position being filled. How should the manager handle this requirement during the job interview?

Introducing Nursing Management

Designing Organizations

Delivering Nursing Care

Leading, Managing, Following

Initiating and Managing Change

Managing and Improving Quality

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Managing Time

Budgeting and Managing Fiscal Resources

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

Filters

Exam 15: Recruiting and Selecting Staff

During an interview, the manager has a strong impression that the applicant is a good "fit" for the position. How should the manager proceed?

What should a nurse manager consider when including a staff nurse in an interview of an applicant?

A human resources (HR) manager knows which method of recruitment is most likely to be productive and inexpensive?

The human resources (HR) director is planning on attending a career fair and has asked the director of nursing to attend as well. The nursing director replies, "I really don't have time to attend. Do you really need a nurse to go with you?" Which response by the HR director is most appropriate?

A nurse manager would like to add the statement "Provide ongoing education to the client and the client's family" to the position description of RNs. Where would this statement be placed in this document?

A medical unit nurse manager is conducting an interview of a potential employee. Which strategy should the manager use?

A nurse manager is aware that U.S. citizenship is required by a job position being filled. How should the manager handle this requirement during the job interview?

Introducing Nursing Management

Designing Organizations

Delivering Nursing Care

Leading, Managing, Following

Initiating and Managing Change

Managing and Improving Quality

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Managing Time

Budgeting and Managing Fiscal Resources

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

Filters