Question 1

The nurse manager must attend to several tasks this afternoon. Which tasks would the manager categorize as urgent?

Accepted Answer

A)  Waiting for pharmacy to call back about a meeting time 
B)  Planning a staff meeting for next week 
C)  Assisting a family whose child is in the emergency department 
D)  Finding replacements for two staff members on the next shift who called in sick 
E)  Trying to organize the visitor take-out menus 
A)  Waiting for pharmacy to call back about a meeting time 
B)  Planning a staff meeting for next week 
C)  Assisting a family whose child is in the emergency department 
D)  Finding replacements for two staff members on the next shift who called in sick 
E)  Trying to organize the visitor take-out menus

Question 2

A newly appointed nurse manager has just completed education on time-management skills. Which statement would the instructor evaluate as indicating this nurse understands the basic concepts of time management?

Accepted Answer

A)  "My job as a nurse manager is so dynamic that I probably will not be able to attain true time management." 
B)  "The key to using time management is to respect my time as well as the time of others." 
C)  "If I am going to be able to manage time, the hospital will need to invest in a computer-based time-management system." 
D)  "The most important aspect of time management for me is to manage paperwork flow." 
A)  "My job as a nurse manager is so dynamic that I probably will not be able to attain true time management." 
B)  "The key to using time management is to respect my time as well as the time of others." 
C)  "If I am going to be able to manage time, the hospital will need to invest in a computer-based time-management system." 
D)  "The most important aspect of time management for me is to manage paperwork flow."

Question 3

Which statements indicate that a nurse manager is using time reactively?

Accepted Answer

A)  "We were so busy yesterday that I did not get the schedule completed." 
B)  "I knew that we would be busy over the holiday, so I ordered extra supplies." 
C)  "We have so many new graduates on our unit that our work is never caught up." 
D)  "I am putting a summary of a research article on the board each week since I realize many of the nurses do not read journals." 
E)  "I am really concerned about what the nursing supervisor said about our unit. I can't get it off my mind." 
A)  "We were so busy yesterday that I did not get the schedule completed." 
B)  "I knew that we would be busy over the holiday, so I ordered extra supplies." 
C)  "We have so many new graduates on our unit that our work is never caught up." 
D)  "I am putting a summary of a research article on the board each week since I realize many of the nurses do not read journals." 
E)  "I am really concerned about what the nursing supervisor said about our unit. I can't get it off my mind."

Question 4

During a job interview the nurse manager asks, "What are your short-term goals?" Which statement by the applicant addresses this question?

Accepted Answer

A)  "I want to become a nurse anesthetist within 10 years." 
B)  "I will be available to come in for extra shifts if needed." 
C)  "My brother and I want to go to on a mission trip in the next year." 
D)  "I want to get this job so I can move on to the next part of my life." 
A)  "I want to become a nurse anesthetist within 10 years." 
B)  "I will be available to come in for extra shifts if needed." 
C)  "My brother and I want to go to on a mission trip in the next year." 
D)  "I want to get this job so I can move on to the next part of my life."

Question 5

What are reasons that nurses fail to manage time effectively?

Accepted Answer

A)  Nurses do tasks they enjoy doing before the ones they do not enjoy. 
B)  Nurses do things that bring the most immediate closure first. 
C)  Nurses respond on the basis of who wants something. 
D)  Nurses do uninteresting jobs before interesting jobs. 
E)  Nurses work on things in the order of their arrival. 
A)  Nurses do tasks they enjoy doing before the ones they do not enjoy. 
B)  Nurses do things that bring the most immediate closure first. 
C)  Nurses respond on the basis of who wants something. 
D)  Nurses do uninteresting jobs before interesting jobs. 
E)  Nurses work on things in the order of their arrival.

Question 6

A nurse manager has identified that a major time waster is the amount of time spent on the telephone each day. Which strategy would help reduce this time?

Accepted Answer

A)  Answer the phone, "Hello, how are you?" 
B)  Send all calls to voice mail. 
C)  Use e-mail for potentially troublesome issues. 
D)  Set a specific block of time to return calls. 
A)  Answer the phone, "Hello, how are you?" 
B)  Send all calls to voice mail. 
C)  Use e-mail for potentially troublesome issues. 
D)  Set a specific block of time to return calls.

Question 7

As part of a new time management initiative, the nurse manager is creating a "to-do" list. How should the manger structure this list?

Accepted Answer

A)  Focus on the events that are planned for each day. 
B)  Focus on the activities the manager expects for the day. 
C)  Block out time for the unexpected. 
D)  Be certain the list is flexible. 
E)  Do not create a "to-do" list for more than one day at a time. 
A)  Focus on the events that are planned for each day. 
B)  Focus on the activities the manager expects for the day. 
C)  Block out time for the unexpected. 
D)  Be certain the list is flexible. 
E)  Do not create a "to-do" list for more than one day at a time.

Question 8

The nurse manager has decided to work on personal time-management skills. What should this manager do first?

Accepted Answer

A)  Review patterns of time use. 
B)  Purchase a new notebook system for time management. 
C)  Identify essential job activities. 
D)  Set a goal of prioritizing tasks every morning. 
A)  Review patterns of time use. 
B)  Purchase a new notebook system for time management. 
C)  Identify essential job activities. 
D)  Set a goal of prioritizing tasks every morning.

Question 9

A nurse frequently has to work late and has no time to do required training while at work. She has to do it on her days off. Choose the work-related time waster that commonly puts nurses in this position.

Accepted Answer

A)  Unscheduled tasks delaying those that are scheduled 
B)  An overwhelming amount of work to do 
C)  Taking longer-than-scheduled breaks 
D)  Volunteering for extra responsibilities 
A)  Unscheduled tasks delaying those that are scheduled 
B)  An overwhelming amount of work to do 
C)  Taking longer-than-scheduled breaks 
D)  Volunteering for extra responsibilities

Question 10

A nursing supervisor warns the nurse manager, "Having access to electronic communication is not always a blessing." How should the manager interpret this warning?

Accepted Answer

A)  Electronic communication wastes more time than it saves. 
B)  The manager does not have to be physically present in the facility for communication to take place. 
C)  If not used effectively, electronic communication can prevent the manager from getting rest. 
D)  Along with a flatter organization and easy access, the nurse manager's job responsibilities have increased. 
E)  In today's health care environment there is pressure to do more with less. 
A)  Electronic communication wastes more time than it saves. 
B)  The manager does not have to be physically present in the facility for communication to take place. 
C)  If not used effectively, electronic communication can prevent the manager from getting rest. 
D)  Along with a flatter organization and easy access, the nurse manager's job responsibilities have increased. 
E)  In today's health care environment there is pressure to do more with less.

The nurse manager must attend to several tasks this afternoon. Which tasks would the manager categorize as urgent?

A newly appointed nurse manager has just completed education on time-management skills. Which statement would the instructor evaluate as indicating this nurse understands the basic concepts of time management?

Which statements indicate that a nurse manager is using time reactively?

During a job interview the nurse manager asks, "What are your short-term goals?" Which statement by the applicant addresses this question?

What are reasons that nurses fail to manage time effectively?

A nurse manager has identified that a major time waster is the amount of time spent on the telephone each day. Which strategy would help reduce this time?

As part of a new time management initiative, the nurse manager is creating a "to-do" list. How should the manger structure this list?

The nurse manager has decided to work on personal time-management skills. What should this manager do first?

A nurse frequently has to work late and has no time to do required training while at work. She has to do it on her days off. Choose the work-related time waster that commonly puts nurses in this position.

A nursing supervisor warns the nurse manager, "Having access to electronic communication is not always a blessing." How should the manager interpret this warning?

Introducing Nursing Management

Designing Organizations

Delivering Nursing Care

Leading, Managing, Following

Initiating and Managing Change

Managing and Improving Quality

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Budgeting and Managing Fiscal Resources

Recruiting and Selecting Staff

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

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Exam 13: Managing Time

The nurse manager must attend to several tasks this afternoon. Which tasks would the manager categorize as urgent?

A newly appointed nurse manager has just completed education on time-management skills. Which statement would the instructor evaluate as indicating this nurse understands the basic concepts of time management?

Which statements indicate that a nurse manager is using time reactively?

During a job interview the nurse manager asks, "What are your short-term goals?" Which statement by the applicant addresses this question?

What are reasons that nurses fail to manage time effectively?

A nurse manager has identified that a major time waster is the amount of time spent on the telephone each day. Which strategy would help reduce this time?

As part of a new time management initiative, the nurse manager is creating a "to-do" list. How should the manger structure this list?

The nurse manager has decided to work on personal time-management skills. What should this manager do first?

A nurse frequently has to work late and has no time to do required training while at work. She has to do it on her days off. Choose the work-related time waster that commonly puts nurses in this position.

A nursing supervisor warns the nurse manager, "Having access to electronic communication is not always a blessing." How should the manager interpret this warning?

Introducing Nursing Management

Designing Organizations

Delivering Nursing Care

Leading, Managing, Following

Initiating and Managing Change

Managing and Improving Quality

Understanding Power and Politics

Thinking Critically, Making Decisions, Solving Problems

Communicating Effectively

Delegating Successfully

Building and Managing Teams

Handling Conflict

Budgeting and Managing Fiscal Resources

Recruiting and Selecting Staff

Staffing and Scheduling

Motivating and Developing Staff

Evaluating Staff Performance

Coaching, Disciplining, and Terminating Staff

Managing Absenteeism, Reducing Turnover, Retaining Staff

Dealing With Staff Problems

Preparing for Emergencies

Preventing Workplace Violence

Handling Collective Bargaining Issues

Managing Stress

Advancing Your Career

Filters