Question 1

The ________ suggests that the channels of communication between companies and their customers run in both directions.

Accepted Answer

A) right to education 
B) right to be heard 
C) right to know 
D) right to choice 
A) right to education 
B) right to be heard 
C) right to know 
D) right to choice

Question 2

In the recent Supreme Court ruling in Burlington Industries vs.Ellerth,the court held:

Accepted Answer

A) employers were no longer liable for third-party sexual harassment. 
B) there does not have to be a superior-subordinate relationship for harassment to occur. 
C) complainants must prove intent to harass on the part of the harasser. 
D) employers are automatically liable if supervisors take tangible employment action toward the person they are harassing. 
A) employers were no longer liable for third-party sexual harassment. 
B) there does not have to be a superior-subordinate relationship for harassment to occur. 
C) complainants must prove intent to harass on the part of the harasser. 
D) employers are automatically liable if supervisors take tangible employment action toward the person they are harassing.

Question 3

When a manager receives a complaint about sexual harassment,his/her first step should be to keep the complaint casual and urge the complainant to return to the alleged harasser her/himself and deal with the issue that way first.

Accepted Answer

A) True 
 B)False

Question 4

The safest course of action for a small business to take with an employee who has AIDS is to fire him.

Accepted Answer

A) True 
 B)False

Question 5

If a company has a written code of ethics and provides clear instructions to employees,two-way communication is unimportant in maintaining ethical standards.

Accepted Answer

A) True 
 B)False

Question 6

What are a business's responsibilities to its employees? Briefly outline and explain each.

Accepted Answer

The following are the responsibilities:

Question 7

Citicorp was found guilty of violating parking laws.Parking involves complex shifts of funds between countries to avoid the payment of taxes.Citicorp maintained two sets of financial records for a parking scheme.These actions violate which area of business responsibility?

Accepted Answer

A) Investors 
B) Consumers 
C) Community 
D) Product quality 
A) Investors 
B) Consumers 
C) Community 
D) Product quality

Question 8

Effective drug prevention programs use random drug tests of employees and keep their drug policies unwritten for maximum flexibility.

Accepted Answer

A) True 
 B)False

Question 9

Consumers have the right to honest communication about the products and services they buy and the companies they buy them from.

Accepted Answer

A) True 
 B)False

Question 10

AIDS is considered to be a "handicap," and AIDS-infected employees are protected against discrimination by the Americans with Disabilities Act.

Accepted Answer

A) True 
 B)False

Question 11

Kant's categorical imperative advises managers to take only those actions that a disinterested panel of professional colleagues would view as proper.

Accepted Answer

A) True 
 B)False

Question 12

One of the best ways to evaluate the effectiveness of an ethics system is to perform periodic audits.

Accepted Answer

A) True 
 B)False

Question 13

A ________ is one in which continuing unwelcome sexual conduct in the workplace interferes with an employee's work performance.

Accepted Answer

A) hostile environment 
B) illegal environment 
C) sexual environment 
D) None of the above 
A) hostile environment 
B) illegal environment 
C) sexual environment 
D) None of the above

Question 14

What are the small business's responsibilities to its customers?

Accepted Answer

Every company's customers have

Question 15

Small business owners seldom feel the pressure to violate ethical standards or to take shortcuts in their careers.

Accepted Answer

A) True 
 B)False

Question 16

Marian works in an office where the male employees constantly tell sexually oriented jokes,some keep suggestive pictures on the walls of the cubicles,and several men whistle at and make lurid comments to women employees in the lunch room.This is an example of what type of sexual harassment?

Accepted Answer

A) Quid pro quo 
B) Hostile environment 
C) Harassment by a third party 
D) None of these 
A) Quid pro quo 
B) Hostile environment 
C) Harassment by a third party 
D) None of these

Question 17

Building a reputation for ethical behavior typically takes a long time.

Accepted Answer

A) True 
 B)False

Question 18

Ethical lapses caused by a chance to "get ahead" by taking some unethical action come about because of:

Accepted Answer

A) a "bad apple." 
B) a "bad barrel." 
C) opportunity pressures. 
D) competitive pressures. 
A) a "bad apple." 
B) a "bad barrel." 
C) opportunity pressures. 
D) competitive pressures.

Question 19

The various groups who affect and are affected by the decisions and actions of a small business are called:

Accepted Answer

A) suppliers. 
B) stakeholders. 
C) minorities. 
D) intermediaries. 
A) suppliers. 
B) stakeholders. 
C) minorities. 
D) intermediaries.

Question 20

When it comes to monitoring electronic communication,especially e-mail:

Accepted Answer

A) 80% of all organizations read employees' e-mail. 
B) supervisors may not read employees' e-mail without cause. 
C) only 15% of all companies have policies governing the use of e-mail. 
D) most employees don't know employers may read their e-mail without permission. 
A) 80% of all organizations read employees' e-mail. 
B) supervisors may not read employees' e-mail without cause. 
C) only 15% of all companies have policies governing the use of e-mail. 
D) most employees don't know employers may read their e-mail without permission.

Exam 2: Ethics and Social Responsibility: Doing the Right Thing

The ________ suggests that the channels of communication between companies and their customers run in both directions.

In the recent Supreme Court ruling in Burlington Industries vs.Ellerth,the court held:

When a manager receives a complaint about sexual harassment,his/her first step should be to keep the complaint casual and urge the complainant to return to the alleged harasser her/himself and deal with the issue that way first.

The safest course of action for a small business to take with an employee who has AIDS is to fire him.

If a company has a written code of ethics and provides clear instructions to employees,two-way communication is unimportant in maintaining ethical standards.

What are a business's responsibilities to its employees? Briefly outline and explain each.

Citicorp was found guilty of violating parking laws.Parking involves complex shifts of funds between countries to avoid the payment of taxes.Citicorp maintained two sets of financial records for a parking scheme.These actions violate which area of business responsibility?

Effective drug prevention programs use random drug tests of employees and keep their drug policies unwritten for maximum flexibility.

Consumers have the right to honest communication about the products and services they buy and the companies they buy them from.

AIDS is considered to be a "handicap," and AIDS-infected employees are protected against discrimination by the Americans with Disabilities Act.

Kant's categorical imperative advises managers to take only those actions that a disinterested panel of professional colleagues would view as proper.

One of the best ways to evaluate the effectiveness of an ethics system is to perform periodic audits.

A ________ is one in which continuing unwelcome sexual conduct in the workplace interferes with an employee's work performance.

What are the small business's responsibilities to its customers?

Small business owners seldom feel the pressure to violate ethical standards or to take shortcuts in their careers.

Marian works in an office where the male employees constantly tell sexually oriented jokes,some keep suggestive pictures on the walls of the cubicles,and several men whistle at and make lurid comments to women employees in the lunch room.This is an example of what type of sexual harassment?

Building a reputation for ethical behavior typically takes a long time.

Ethical lapses caused by a chance to "get ahead" by taking some unethical action come about because of:

The various groups who affect and are affected by the decisions and actions of a small business are called:

When it comes to monitoring electronic communication,especially e-mail:

Entrepreneurs: the Driving Force Behind Small Business

Creativity and Innovation: Keys to Entrepreneurial Success

Strategic Management and the Entrepreneur

Choosing a Form of Ownership

Franchising and the Entrepreneur

Buying an Existing Business

New Business Planning Process: Feasibility Analysis,business Modeling,

Building a Bootstrap Marketing Plan

Creative Use of Advertising and Promotion

Pricing and Credit Strategies

Global Marketing Strategies

E-Commerce and Entrepreneurship

Creating a Solid Financial Plan

Managing Cash Flow

Sources of Equity Financing

Sources of Debt Financing

Location,layout,and Physical Facilities

Supply Chain Management

Managing Inventory

Staffing and Leading a Growing Company

Management Succession and Risk Management Strategies in the Family Business

The Legal Environment: Business Law and Government Regulation

Filters