Exam 4: Organizational and Mangerial Issues in Logistics

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Warehousing and packaging are the two areas in logistics systems where most energy costs occur.

(True/False)
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What controls,of the types discussed in this chapter,might have been used by Red Spot Markets to reduce or eliminate the problems discussed in the case?

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A primary advantage of ____ logistics is its relative efficiency,whereas a primary advantage of ____ logistics is its customer responsiveness.

(Multiple Choice)
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One of the most effective methods of protecting goods from theft or pilferage is to keep them moving through the system.

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A ____ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.

(Multiple Choice)
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All of the following are potential benefits to the Customs Trade Partnership Against Terrorism except:

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How should Fosdick respond to the immediate situation?

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The organization of logistics activities within a firm depends on a number of factors,including the number and location of customers and an organization's size.

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Which of the following is a way to improve to productivity?

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The two areas in logistics systems where most energy costs occur are ____ and ____.

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Pilferage refers to stolen goods valued at more than $1,000.

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Customs and Border Protection is responsible for securing U.S.borders to protect the American people and the U.S.economy.

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Wireless communications,global positioning systems,and graphical information systems offer tremendous opportunities to improve driver productivity.

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Which of the following is not one of the three critical factors associated with the process of managing returned goods?

(Multiple Choice)
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One problem with a ____ logistics structure is that because logistics activities are scattered throughout the firm,they likely remain subservient to the objectives of the department in which they are housed.

(Multiple Choice)
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Productivity improvement efforts in logistics are often directed towards ____.

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A matrix organizational design can be very responsive to customer requirements.

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The odometer is a recording instrument that produces a continuous,timed record of the truck,its speed,and its engine speed.

(True/False)
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In a ____ logistics structure,multiple logistics activities are combined into,and managed as,a single department.

(Multiple Choice)
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The postponement of product assembly and labeling until exact customer requirements are known is an example of responsiveness.

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