Exam 1: C: Introduction to Business Processes

Lead time is the time between placing the order and receiving confirmation that the item has been shipped.

Systems that support end-to-end processes are called business processes.

The material planning process is used to maintain internal assets such as machinery and to delivery after-sales customer services such as repairs.

The most common organizational structure within modern organizations is the functional structure.

Document management provides tools to manage and store documents securely and to keep track of the multiple versions of these documents.

Within the production process,the issuing of raw materials takes place in the warehouse.

The financial accounting process focuses on internal reporting to manage costs and revenues.

Large warehouses do not need to move items as quickly and efficiently as smaller warehouses.

Losing sight of the big picture is commonly referred to as the silo effect.

Accounts payable is used to track money owed by customers.