Question 1

An informed user of IT can enhance his or her organization's competitive position.

Accepted Answer

A) True 
 B)False

Question 2

Office automation systems:

Accepted Answer

A) support only the clerical staff. 
B) are comprised of software that is only used to develop documents and spreadsheets 
C) include report generators. 
D) are a type of interorganizational system. 
E) are usually developed in-house. 
A) support only the clerical staff. 
B) are comprised of software that is only used to develop documents and spreadsheets 
C) include report generators. 
D) are a type of interorganizational system. 
E) are usually developed in-house.

Question 3

The Information Systems functional area, a department of Information technology, deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.

Accepted Answer

A) True 
 B)False

Question 4

Knowledge workers:

Accepted Answer

A) handle day-to-day operations within an organization. 
B) make tactical decisions. 
C) advise middle managers 
D) make routine decisions. 
E) are generalists 
A) handle day-to-day operations within an organization. 
B) make tactical decisions. 
C) advise middle managers 
D) make routine decisions. 
E) are generalists

Question 5

The IT infrastructure is comprised of _______ and ________.

Accepted Answer

A) IT components, IT personnel 
B) IT components, IT services 
C) IT services, IT personnel 
D) IT personnel, computer-based information systems 
E) Computer-based information systems, IT personnel 
A) IT components, IT personnel 
B) IT components, IT services 
C) IT services, IT personnel 
D) IT personnel, computer-based information systems 
E) Computer-based information systems, IT personnel

Question 6

The Emerging Technologies Manager forecasts technology trends; evaluates and experiments with new technologies.

Accepted Answer

A) True 
 B)False

Question 7

Who manages all systems throughout the organization and the day-to-day operations of the entire IS organization?

Accepted Answer

A) IS Director 
B) Information center manager 
C) Project Manager 
D) Operations Manager 
E) Programming manager 
A) IS Director 
B) Information center manager 
C) Project Manager 
D) Operations Manager 
E) Programming manager

Question 8

An emerging technologies manager _____.

Accepted Answer

A) forecasts evaluates new technologies 
B) manages data networks 
C) manages the ethical and legal use of information systems 
D) is responsible for strategic planning 
E) creates the Web sites and pages 
A) forecasts evaluates new technologies 
B) manages data networks 
C) manages the ethical and legal use of information systems 
D) is responsible for strategic planning 
E) creates the Web sites and pages

Question 9

A purchase of books in the college bookstore is ___________.The report at the end of the day showing sales totals for the day is ____________.

Accepted Answer

A) information, knowledge 
B) information, data 
C) data, information 
D) data, database 
E) data item, business intelligence 
A) information, knowledge 
B) information, data 
C) data, information 
D) data, database 
E) data item, business intelligence

Question 10

IT personnel use _____ to develop _____.

Accepted Answer

A) IT components, IT services 
B) computer-based information systems, IT architecture 
C) IT infrastructure, IT architecture 
D) IT infrastructure, IT platform 
E) IT components, IT architecture 
A) IT components, IT services 
B) computer-based information systems, IT architecture 
C) IT infrastructure, IT architecture 
D) IT infrastructure, IT platform 
E) IT components, IT architecture

Question 11

You should seek to be an informed user of IT because ____________.

Accepted Answer

A) it is easy to understand how IT works 
B) you could end up working in the IT department in your organization 
C) everyone uses IT 
D) you will be in a position to enhance the quality of IT applications 
A) it is easy to understand how IT works 
B) you could end up working in the IT department in your organization 
C) everyone uses IT 
D) you will be in a position to enhance the quality of IT applications

Question 12

A list of football scores with the names of the teams that played the games would be considered information.

Accepted Answer

A) True 
 B)False

Question 13

_____ is (are)data that have been organized to have meaning and value to a recipient.

Accepted Answer

A) Insights 
B) Information 
C) Knowledge 
D) Experience 
E) Wisdom 
A) Insights 
B) Information 
C) Knowledge 
D) Experience 
E) Wisdom

Question 14

Which of the following is a benefit of being an informed user of IT?

Accepted Answer

A) Understanding what is "behind" applications you use in your organization 
B) Providing input to enhance your organization's applications 
C) Helping to select new applications 
D) Keeping abreast of new technologies 
E) All of the above 
A) Understanding what is "behind" applications you use in your organization 
B) Providing input to enhance your organization's applications 
C) Helping to select new applications 
D) Keeping abreast of new technologies 
E) All of the above

Question 15

Information technology relates to any computer-based tools that people use to work with information and to support the information and information-processing needs of an organization.

Accepted Answer

A) True 
 B)False

Question 16

What does a systems analyst do?

Accepted Answer

A) Manages an IS service 
B) Writes computer code. 
C) Determines information requirements and technical specifications for new applications. 
D) Forecasts technology trends 
E) Creates Web sites and pages 
A) Manages an IS service 
B) Writes computer code. 
C) Determines information requirements and technical specifications for new applications. 
D) Forecasts technology trends 
E) Creates Web sites and pages

Question 17

An organization's supply chain starts at the supplier and ends at the customer.

Accepted Answer

A) True 
 B)False

Question 18

As a manager in your company, you expect to retrieve ______ from operational systems and present it as _________ to your boss, who will react based on his ____________.

Accepted Answer

A) knowledge, information, data 
B) information, data, knowledge 
C) data, information, knowledge 
D) data, experience, information 
E) information, experience, wisdom 
A) knowledge, information, data 
B) information, data, knowledge 
C) data, information, knowledge 
D) data, experience, information 
E) information, experience, wisdom

Question 19

End-user computing has two components: end-user data entry, reporting, and inquiry (commonly referred to as simply users); and end-user development, where users develop usable systems, such as spreadsheets or programs using programming languages or other development tools.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is false?

Accepted Answer

A) An application is a computer program designed to support a specific business process. 
B) Each functional area within an organization has only one application. 
C) A functional area information system is the same as a departmental information system. 
D) A functional area information system can obtain data from other functional area information systems. 
E) App, application, and application program all mean the same thing. 
A) An application is a computer program designed to support a specific business process. 
B) Each functional area within an organization has only one application. 
C) A functional area information system is the same as a departmental information system. 
D) A functional area information system can obtain data from other functional area information systems. 
E) App, application, and application program all mean the same thing.

An informed user of IT can enhance his or her organization's competitive position.

Office automation systems:

The Information Systems functional area, a department of Information technology, deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.

Knowledge workers:

The IT infrastructure is comprised of _ and __.

The Emerging Technologies Manager forecasts technology trends; evaluates and experiments with new technologies.

Who manages all systems throughout the organization and the day-to-day operations of the entire IS organization?

An emerging technologies manager _____.

A purchase of books in the college bookstore is _.The report at the end of the day showing sales totals for the day is __.

IT personnel use _ to develop _.

You should seek to be an informed user of IT because ____________.

A list of football scores with the names of the teams that played the games would be considered information.

_____ is (are)data that have been organized to have meaning and value to a recipient.

Which of the following is a benefit of being an informed user of IT?

Information technology relates to any computer-based tools that people use to work with information and to support the information and information-processing needs of an organization.

What does a systems analyst do?

An organization's supply chain starts at the supplier and ends at the customer.

As a manager in your company, you expect to retrieve __ from operational systems and present it as _ to your boss, who will react based on his ________.

End-user computing has two components: end-user data entry, reporting, and inquiry (commonly referred to as simply users); and end-user development, where users develop usable systems, such as spreadsheets or programs using programming languages or other development tools.

Which of the following statements is false?

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Web 2.0 and Social Networks

Information Systems Within the Organization

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Ethics and Privacy

Information Security

Tech Guide 1: Hardware

Tech Guide 2: Software

Tech Guide 3: Emerging types of enterprise computing

Tech Guide 4: Intelligent Systems

Tech Guide 5: Protecting your information assets

Filters

Exam 1: Introduction to Information Systems

An informed user of IT can enhance his or her organization's competitive position.

Office automation systems:

The Information Systems functional area, a department of Information technology, deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.

Knowledge workers:

The IT infrastructure is comprised of _______ and ________.

The Emerging Technologies Manager forecasts technology trends; evaluates and experiments with new technologies.

Who manages all systems throughout the organization and the day-to-day operations of the entire IS organization?

An emerging technologies manager _____.

A purchase of books in the college bookstore is ___________.The report at the end of the day showing sales totals for the day is ____________.

IT personnel use _____ to develop _____.

You should seek to be an informed user of IT because ____________.

A list of football scores with the names of the teams that played the games would be considered information.

_____ is (are)data that have been organized to have meaning and value to a recipient.

Which of the following is a benefit of being an informed user of IT?

Information technology relates to any computer-based tools that people use to work with information and to support the information and information-processing needs of an organization.

What does a systems analyst do?

An organization's supply chain starts at the supplier and ends at the customer.

As a manager in your company, you expect to retrieve ______ from operational systems and present it as _________ to your boss, who will react based on his ____________.

End-user computing has two components: end-user data entry, reporting, and inquiry (commonly referred to as simply users); and end-user development, where users develop usable systems, such as spreadsheets or programs using programming languages or other development tools.

Which of the following statements is false?

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Web 2.0 and Social Networks

Information Systems Within the Organization

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Ethics and Privacy

Information Security

Tech Guide 1: Hardware

Tech Guide 2: Software

Tech Guide 3: Emerging types of enterprise computing

Tech Guide 4: Intelligent Systems

Tech Guide 5: Protecting your information assets

Filters

The IT infrastructure is comprised of _ and __.

A purchase of books in the college bookstore is _.The report at the end of the day showing sales totals for the day is __.

IT personnel use _ to develop _.

As a manager in your company, you expect to retrieve __ from operational systems and present it as _ to your boss, who will react based on his ________.