Question 1

The Web development technique that allows users to receive the information they want, when they want it, without having to surf thousands of Web sites is known as _____.

Accepted Answer

A)  AJAX 
B)  RSS 
C)  Tagging 
D)  Web 2.0 
A)  AJAX 
B)  RSS 
C)  Tagging 
D)  Web 2.0 B

Question 2

Customers using social commerce benefit from:

Accepted Answer

A)  greater privacy. 
B)  faster responses from vendors. 
C)  unbiased opinions on products. 
D)  none of these options. 
A)  greater privacy. 
B)  faster responses from vendors. 
C)  unbiased opinions on products. 
D)  none of these options. B

Question 3

Facebook is a_____.

Accepted Answer

A)  microblogging site 
B)  wiki 
C)  social networking site 
D)  mashup 
A)  microblogging site 
B)  wiki 
C)  social networking site 
D)  mashup C

Question 4

Blogs and wikis fundamentally differ in terms of:

Accepted Answer

A)  their size. 
B)  their potential to be shared with the public. 
C)  how users post content. 
D)  how they use tools like RSS and AJAX. 
A)  their size. 
B)  their potential to be shared with the public. 
C)  how users post content. 
D)  how they use tools like RSS and AJAX.

Question 5

All of the ratings, reviews, and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Accepted Answer

A) True 
 B)False

Question 6

Human resource departments only use social computing applications for recruiting purposes.

Accepted Answer

A) True 
 B)False

Question 7

Social computing fosters close customer relationships.

Accepted Answer

A) True 
 B)False

Question 8

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

Accepted Answer

A)  Social computing generates faster results but is more expensive. 
B)  Social computing generates faster and cheaper results. 
C)  Social computing takes longer but is less expensive. 
D)  Participation by customers is more limited when using social computing. 
A)  Social computing generates faster results but is more expensive. 
B)  Social computing generates faster and cheaper results. 
C)  Social computing takes longer but is less expensive. 
D)  Participation by customers is more limited when using social computing.

Question 9

The only risk companies face when using social commerce is that customers may post negative feedback.

Accepted Answer

A) True 
 B)False

Question 10

_____ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

Accepted Answer

A)  Group shopping sites 
B)  Shopping communities 
C)  Social marketplaces 
D)  Peer-to-peer shopping models 
A)  Group shopping sites 
B)  Shopping communities 
C)  Social marketplaces 
D)  Peer-to-peer shopping models

Question 11

Social computing forces companies to deal with customers reactively as opposed to proactively.

Accepted Answer

A) True 
 B)False

Question 12

Organizations are using social computing in which of the following functions?

Accepted Answer

A)  Marketing 
B)  Customer relationship management 
C)  Human resource management 
D)  All of these options 
A)  Marketing 
B)  Customer relationship management 
C)  Human resource management 
D)  All of these options

The Web development technique that allows users to receive the information they want, when they want it, without having to surf thousands of Web sites is known as _____.

Customers using social commerce benefit from:

Facebook is a_____.

Blogs and wikis fundamentally differ in terms of:

All of the ratings, reviews, and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Human resource departments only use social computing applications for recruiting purposes.

Social computing fosters close customer relationships.

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

The only risk companies face when using social commerce is that customers may post negative feedback.

_____ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

Social computing forces companies to deal with customers reactively as opposed to proactively.

Organizations are using social computing in which of the following functions?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Information Systems Within the Organization

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug IT In 3 Fundamentals of Relational Database Operations

Plug IT In 4 Cloud Computing

Plug IT In 5 Artificial Intelligence

Plug IT In 6 Project Management

Filters

Exam 8: Social Computing

The Web development technique that allows users to receive the information they want, when they want it, without having to surf thousands of Web sites is known as _____.

Customers using social commerce benefit from:

Facebook is a_____.

Blogs and wikis fundamentally differ in terms of:

All of the ratings, reviews, and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Human resource departments only use social computing applications for recruiting purposes.

Social computing fosters close customer relationships.

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

The only risk companies face when using social commerce is that customers may post negative feedback.

_____ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

Social computing forces companies to deal with customers reactively as opposed to proactively.

Organizations are using social computing in which of the following functions?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Information Systems Within the Organization

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug IT In 3 Fundamentals of Relational Database Operations

Plug IT In 4 Cloud Computing

Plug IT In 5 Artificial Intelligence

Plug IT In 6 Project Management

Filters