Question 1

The four traditional functions of management include planning, organizing, leading and service.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is a component of emotional intelligence?

Accepted Answer

A)  Making good decisions 
B)  Dealing with power plays made by others 
C)  Understanding the shortcomings of those you work with 
D)  Advising others how to become happier at work 
E)  Helping others understand you are correct 
A)  Making good decisions 
B)  Dealing with power plays made by others 
C)  Understanding the shortcomings of those you work with 
D)  Advising others how to become happier at work 
E)  Helping others understand you are correct A

Question 3

Which of a manager's roles involves searching for new business opportunities and initiating new projects to create change?

Accepted Answer

A)  Leader 
B)  Figurehead 
C)  Entrepreneur 
D)  Resource allocator 
E)  Monitor 
A)  Leader 
B)  Figurehead 
C)  Entrepreneur 
D)  Resource allocator 
E)  Monitor C

Question 4

Leading is taking care of all of the organizational items that occur so that your department moves forward.

Accepted Answer

A) True 
 B)False

Question 5

Scenario A. Naturally Yours, Inc. is a new brand of organic clothing recently introduced throughout the world. The company is unique in that it has collaborated with its suppliers and largest potential customers to bring the clothing to market. The concept has been a huge success as the idea of sustainability is becoming more "main stream" especially in developed countries. The quick growth in sales has lead Naomi and Yolanda, the company founders, to look to your consulting company for help in assuring the future success of the company.
-When hiring people who are beginning their management career and who will join Naturally Yours as entry-level supervisors to oversee the design and production of their clothing lines, Naomi and Yolanda should look primarily for which type of skills in these managers?

Accepted Answer

A)  Conceptual and decision skills 
B)  Monitoring skills 
C)  Language fluency 
D)  Technical skills 
E)  Negotiating skills 
A)  Conceptual and decision skills 
B)  Monitoring skills 
C)  Language fluency 
D)  Technical skills 
E)  Negotiating skills

Question 6

Managers will utilize _____________ skills with increasing frequency as they rise within an organization.

Accepted Answer

A)  conceptual and decision 
B)  informational 
C)  technical 
D)  professional 
E)  negotiation 
A)  conceptual and decision 
B)  informational 
C)  technical 
D)  professional 
E)  negotiation

Question 7

When Johnny Jack, manager of Jack-Mack Enterprises realized that his plan to increase sales levels among associates was not producing the results he desired, he took quick action to make necessary adjustments. Johnny was exercising the management function of

Accepted Answer

A)  planning. 
B)  organizing. 
C)  leading. 
D)  controlling. 
E)  communicating. 
A)  planning. 
B)  organizing. 
C)  leading. 
D)  controlling. 
E)  communicating.

Question 8

The key management functions include

Accepted Answer

A)  planning, leading, controlling and organizing. 
B)  marketing, finance, accounting and production. 
C)  planning, operations, labor and contracting. 
D)  hiring, training, appraising and firing. 
E)  marketing, management, finance and accounting. 
A)  planning, leading, controlling and organizing. 
B)  marketing, finance, accounting and production. 
C)  planning, operations, labor and contracting. 
D)  hiring, training, appraising and firing. 
E)  marketing, management, finance and accounting.

Question 9

_______ involves monitoring performance and making necessary changes.

Accepted Answer

A)  Budgeting 
B)  Planning 
C)  Organizing 
D)  Leading 
E)  Controlling 
A)  Budgeting 
B)  Planning 
C)  Organizing 
D)  Leading 
E)  Controlling

Question 10

List and explain each of the five keys to managing for competitive advantage.

Accepted Answer

The five keys to managing for competitiv

Question 11

Which type of manager has responsibility for translating the general goals and plans developed for an organization into more specific activities?

Accepted Answer

A)  Operational managers 
B)  Functional managers 
C)  Activities managers 
D)  Strategic managers 
E)  Tactical managers 
A)  Operational managers 
B)  Functional managers 
C)  Activities managers 
D)  Strategic managers 
E)  Tactical managers

Question 12

Operational managers play a crucial role in an organization because they provide

Accepted Answer

A)  the link between managerial and non-managerial personnel. 
B)  discipline for problem managers. 
C)  the key plans for an organization's success. 
D)  feedback on top management performance. 
E)  direction and strategy for the organization. 
A)  the link between managerial and non-managerial personnel. 
B)  discipline for problem managers. 
C)  the key plans for an organization's success. 
D)  feedback on top management performance. 
E)  direction and strategy for the organization.

Question 13

The President of Delta Design, LLC attended the opening ceremony for a customer's new office complex. Which of a manager's roles was the President playing in this situation?

Accepted Answer

A)  Leader 
B)  Liaison 
C)  Figurehead 
D)  Spokesperson 
E)  Resource allocator 
A)  Leader 
B)  Liaison 
C)  Figurehead 
D)  Spokesperson 
E)  Resource allocator

Question 14

Controlling monitors performance and implements necessary changes.

Accepted Answer

A) True 
 B)False

Question 15

Being a manager is more like being the conductor of an orchestra than playing an instrument in it.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a recommendation for forging a successful career?

Accepted Answer

A)  Be a specialist. 
B)  Be self-reliant. 
C)  Be a generalist. 
D)  Actively manage your relationship with your organization. 
E)  All of the above are recommendations for forging a successful career. 
A)  Be a specialist. 
B)  Be self-reliant. 
C)  Be a generalist. 
D)  Actively manage your relationship with your organization. 
E)  All of the above are recommendations for forging a successful career.

Question 17

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

Accepted Answer

A)  Strategic 
B)  Middle 
C)  Top 
D)  Operational 
E)  Tactical 
A)  Strategic 
B)  Middle 
C)  Top 
D)  Operational 
E)  Tactical

Question 18

The set of skills composed of understanding yourself, managing yourself and dealing effectively with others is called

Accepted Answer

A)  self reliance. 
B)  social capital. 
C)  emotional intelligence. 
D)  career management. 
E)  social management. 
A)  self reliance. 
B)  social capital. 
C)  emotional intelligence. 
D)  career management. 
E)  social management.

Question 19

Quality is the excellence of your product (including goods and services).

Accepted Answer

A) True 
 B)False

Question 20

Innovation is the introduction of new goods and services.

Accepted Answer

A) True 
 B)False

The four traditional functions of management include planning, organizing, leading and service.

Which of the following is a component of emotional intelligence?

Which of a manager's roles involves searching for new business opportunities and initiating new projects to create change?

Leading is taking care of all of the organizational items that occur so that your department moves forward.

Managers will utilize _____________ skills with increasing frequency as they rise within an organization.

When Johnny Jack, manager of Jack-Mack Enterprises realized that his plan to increase sales levels among associates was not producing the results he desired, he took quick action to make necessary adjustments. Johnny was exercising the management function of

The key management functions include

_______ involves monitoring performance and making necessary changes.

List and explain each of the five keys to managing for competitive advantage.

Which type of manager has responsibility for translating the general goals and plans developed for an organization into more specific activities?

Operational managers play a crucial role in an organization because they provide

The President of Delta Design, LLC attended the opening ceremony for a customer's new office complex. Which of a manager's roles was the President playing in this situation?

Controlling monitors performance and implements necessary changes.

Being a manager is more like being the conductor of an orchestra than playing an instrument in it.

Which of the following is a recommendation for forging a successful career?

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

The set of skills composed of understanding yourself, managing yourself and dealing effectively with others is called

Quality is the excellence of your product (including goods and services).

Innovation is the introduction of new goods and services.

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managing Control

Innovating and Changing

Filters

Exam 1: Managing in a Global World

The four traditional functions of management include planning, organizing, leading and service.

Which of the following is a component of emotional intelligence?

Which of a manager's roles involves searching for new business opportunities and initiating new projects to create change?

Leading is taking care of all of the organizational items that occur so that your department moves forward.

Managers will utilize _____________ skills with increasing frequency as they rise within an organization.

When Johnny Jack, manager of Jack-Mack Enterprises realized that his plan to increase sales levels among associates was not producing the results he desired, he took quick action to make necessary adjustments. Johnny was exercising the management function of

The key management functions include

_______ involves monitoring performance and making necessary changes.

List and explain each of the five keys to managing for competitive advantage.

Which type of manager has responsibility for translating the general goals and plans developed for an organization into more specific activities?

Operational managers play a crucial role in an organization because they provide

The President of Delta Design, LLC attended the opening ceremony for a customer's new office complex. Which of a manager's roles was the President playing in this situation?

Controlling monitors performance and implements necessary changes.

Being a manager is more like being the conductor of an orchestra than playing an instrument in it.

Which of the following is a recommendation for forging a successful career?

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

The set of skills composed of understanding yourself, managing yourself and dealing effectively with others is called

Quality is the excellence of your product (including goods and services).

Innovation is the introduction of new goods and services.

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managing Control

Innovating and Changing

Filters