Question 1

Describe a main purpose of Jacob Moreno's technique of sociometric analysis.

Accepted Answer

Sociograms can identify the informal group structures within the organization and they identify those individuals who are informal leaders or outcasts based on the amount of people who are either attracted to them or the number who reject them.

Question 2

The main differences) between Scientific Management or Taylorism and Classical Organization Theory was that Classical Theory focused on__________, whereas Scientific Management focused mainly on ______________.

Accepted Answer

A) the whole organization; the individual worker 
B) management rights; worker rights 
C) the exception principle; breaking jobs down into small steps 
D) bureaucratic principles; the scalar principle 
E) a, b, and d are correct. 
A) the whole organization; the individual worker 
B) management rights; worker rights 
C) the exception principle; breaking jobs down into small steps 
D) bureaucratic principles; the scalar principle 
E) a, b, and d are correct. A

Question 3

Select the main differences) in the contributions of Henri Fayol when compared to Frederick Taylor.

Accepted Answer

A) Fayol focused primarily on management's responsibilities, whereas Taylor focused on the workers. 
B) Fayol emphasized flexibility in applying principles of management, rather than strict application of principles. 
C) Fayol suggested that management should establish strict methods for selecting workers and training them for specific jobs. 
D) Fayol suggested that management should attempt to establish positive morale in the organization. 
E) A, b, and d are correct. 
A) Fayol focused primarily on management's responsibilities, whereas Taylor focused on the workers. 
B) Fayol emphasized flexibility in applying principles of management, rather than strict application of principles. 
C) Fayol suggested that management should establish strict methods for selecting workers and training them for specific jobs. 
D) Fayol suggested that management should attempt to establish positive morale in the organization. 
E) A, b, and d are correct. E

Question 4

Two concepts that came out of the Western Electric Studies that influenced the Human Relations movement were

Accepted Answer

A) coordinating and communicating. 
B) motivation and group dynamics. 
C) scalar principle and democratic supervision. 
D) personnel relations and autonomy. 
E) sociometry and coordinating. 
A) coordinating and communicating. 
B) motivation and group dynamics. 
C) scalar principle and democratic supervision. 
D) personnel relations and autonomy. 
E) sociometry and coordinating.

Question 5

Two of the pioneers of the concept of group decision making that has become a central concept in OB are

Accepted Answer

A) Kurt Lewin and Margaret Mead. 
B) Woodrow Wilson and Margaret Mead 
C) Frederick Taylor and Henry Ford. 
D) Woodrow Wilson and Kurt Lewin. 
E) Henri Fayol and Frederick Taylor. 
A) Kurt Lewin and Margaret Mead. 
B) Woodrow Wilson and Margaret Mead 
C) Frederick Taylor and Henry Ford. 
D) Woodrow Wilson and Kurt Lewin. 
E) Henri Fayol and Frederick Taylor.

Question 6

In your own words, define Organizational Behavior OB). Include in your answer the purpose of OB.

Accepted Answer

OB is the study of human behav

Question 7

The father of Scientific Management was

Accepted Answer

A)  Max Weber. 
B)  Henri Fayol. 
C)  Frederick Taylor. 
D)  Ellwood Cubberley. 
E)  Frank Gilbreth. 
A)  Max Weber. 
B)  Henri Fayol. 
C)  Frederick Taylor. 
D)  Ellwood Cubberley. 
E)  Frank Gilbreth.

Question 8

Robert Bales' work with the interaction analysis technique resulted in principles) of successful groups. Which of the following is true?

Accepted Answer

A) They have someone in the group to focus the group on the task and someone who focuses on maintaining productive relationships 
B) They have a leader who has both the skills to solve the problem and good working relationships with the group members 
C) Group members have sufficient training to complete the task and they have the autonomy to carry it out 
D) They have sufficient supervision to assist them in the task and the task has clear objectives for success 
E) Both b and c. 
A) They have someone in the group to focus the group on the task and someone who focuses on maintaining productive relationships 
B) They have a leader who has both the skills to solve the problem and good working relationships with the group members 
C) Group members have sufficient training to complete the task and they have the autonomy to carry it out 
D) They have sufficient supervision to assist them in the task and the task has clear objectives for success 
E) Both b and c.

Question 9

The knowledge base, theory and methods of inquiry for organizational behavior OB) are rooted in

Accepted Answer

A) Cultural anthropology. 
B) Sociology. 
C) Economics. 
D) Natural sciences. 
E) A, b, and c are correct. 
A) Cultural anthropology. 
B) Sociology. 
C) Economics. 
D) Natural sciences. 
E) A, b, and c are correct.

Question 10

The scholarly work of Mary Parker Follett helped usher in the human relations movement when scientific management was the predominant organizational theory of the day. She is best known for developing four principles of sound administration based on "coordination". Describe or illustrate two of these principles.

Accepted Answer

A correct response will include a descri

Question 11

The definition of scalar principle

Accepted Answer

A) states that individuals should only receive orders from one person. 
B) concerns line and staff, in which authority and responsibility should flow in a direct path from the top people in the organization to the lowest member. 
C) states that decisions that can be routinized should be delegated. 
D) states that managers should supervise a limited number of individuals. 
E) states that as workers become better at their jobs, they can move up the organization ladder to management positions. 
A) states that individuals should only receive orders from one person. 
B) concerns line and staff, in which authority and responsibility should flow in a direct path from the top people in the organization to the lowest member. 
C) states that decisions that can be routinized should be delegated. 
D) states that managers should supervise a limited number of individuals. 
E) states that as workers become better at their jobs, they can move up the organization ladder to management positions.

Question 12

Former U.S. President Woodrow Wilson's historical contribution to organizational behavior was his

Accepted Answer

A) contributions to the concept of group decision making 
B) famous essay that called for the study and professionalization of administration 
C) establishment of a center to study scientific management 
D) support for university preparation in administration 
E) Both b and d. 
A) contributions to the concept of group decision making 
B) famous essay that called for the study and professionalization of administration 
C) establishment of a center to study scientific management 
D) support for university preparation in administration 
E) Both b and d.

Question 13

The definition of exception principle

Accepted Answer

A) states that individuals should only receive orders from one person. 
B) concerns line and staff, in which authority and responsibility should flow in a direct path from the top people in the organization to the lowest member. 
C) states that decisions that can be routinized should be delegated. 
D) states that managers should supervise a limited number of individuals. 
E) states that as workers become better at their jobs, they can move up the organization ladder to management positions. 
A) states that individuals should only receive orders from one person. 
B) concerns line and staff, in which authority and responsibility should flow in a direct path from the top people in the organization to the lowest member. 
C) states that decisions that can be routinized should be delegated. 
D) states that managers should supervise a limited number of individuals. 
E) states that as workers become better at their jobs, they can move up the organization ladder to management positions.

Question 14

Trace the beginnings of organizational behavior theory though the contributions of Frederick Taylor, Henri Fayol, and Max Weber. You don't need to list all of the principles established by each of these individuals; however, you should list one or two principles while providing a summary of their general contribution to the field. In your response, include a description how the application of their principles might impact organizational behavior.

Accepted Answer

The beginnings of organizational behavio

Question 15

Two ideas that are primary to the organizational theory movement and that were prominent in the work of Chester Barnard were

Accepted Answer

A) coordinating and communicating. 
B) decision making and organizational climate. 
C) scalar principle and democratic supervision. 
D) formal structures and informal structures. 
E) conflict management and change. 
A) coordinating and communicating. 
B) decision making and organizational climate. 
C) scalar principle and democratic supervision. 
D) formal structures and informal structures. 
E) conflict management and change.

Question 16

Max Weber's bureaucratic principles included which of the following.

Accepted Answer

A) A well-defined hierarchy of authority. 
B) Management sets the objectives and the workers cooperate in achieving them. 
C) Time and motion studies. 
D) Plan, organize, command. 
E) Unity of command. 
A) A well-defined hierarchy of authority. 
B) Management sets the objectives and the workers cooperate in achieving them. 
C) Time and motion studies. 
D) Plan, organize, command. 
E) Unity of command.

Describe a main purpose of Jacob Moreno's technique of sociometric analysis.

The main differences) between Scientific Management or Taylorism and Classical Organization Theory was that Classical Theory focused on, whereas Scientific Management focused mainly on ____.

Select the main differences) in the contributions of Henri Fayol when compared to Frederick Taylor.

Two concepts that came out of the Western Electric Studies that influenced the Human Relations movement were

Two of the pioneers of the concept of group decision making that has become a central concept in OB are

In your own words, define Organizational Behavior OB). Include in your answer the purpose of OB.

The father of Scientific Management was

Robert Bales' work with the interaction analysis technique resulted in principles) of successful groups. Which of the following is true?

The knowledge base, theory and methods of inquiry for organizational behavior OB) are rooted in

The definition of scalar principle

Former U.S. President Woodrow Wilson's historical contribution to organizational behavior was his

The definition of exception principle

Two ideas that are primary to the organizational theory movement and that were prominent in the work of Chester Barnard were

Max Weber's bureaucratic principles included which of the following.

Organizational and Critical Theory

Guiding Concepts for a Theory of Practice

A Systems Approach to Organization

Motivation: Understanding Self and Others

The Human Dimension of Organization

Organizational Culture and Organizational Climate

Organizational Change

Leadership

Decision Making

Conflict and Communications in Organizations

School Reform

Filters

Exam 3: Mainstreams of Organizational Thought

Describe a main purpose of Jacob Moreno's technique of sociometric analysis.

The main differences) between Scientific Management or Taylorism and Classical Organization Theory was that Classical Theory focused on__________, whereas Scientific Management focused mainly on ______________.

Select the main differences) in the contributions of Henri Fayol when compared to Frederick Taylor.

Two concepts that came out of the Western Electric Studies that influenced the Human Relations movement were

Two of the pioneers of the concept of group decision making that has become a central concept in OB are

In your own words, define Organizational Behavior OB). Include in your answer the purpose of OB.

The father of Scientific Management was

Robert Bales' work with the interaction analysis technique resulted in principles) of successful groups. Which of the following is true?

The knowledge base, theory and methods of inquiry for organizational behavior OB) are rooted in

The definition of scalar principle

Former U.S. President Woodrow Wilson's historical contribution to organizational behavior was his

The definition of exception principle

Two ideas that are primary to the organizational theory movement and that were prominent in the work of Chester Barnard were

Max Weber's bureaucratic principles included which of the following.

Organizational and Critical Theory

Guiding Concepts for a Theory of Practice

A Systems Approach to Organization

Motivation: Understanding Self and Others

The Human Dimension of Organization

Organizational Culture and Organizational Climate

Organizational Change

Leadership

Decision Making

Conflict and Communications in Organizations

School Reform

Filters

The main differences) between Scientific Management or Taylorism and Classical Organization Theory was that Classical Theory focused on, whereas Scientific Management focused mainly on ____.