Exam 9: Managing Groups and Teams

Research and hands-on experience have demonstrated that teams are most successful when they determine shared values and goals,develop a communication strategy,and establish how decisions will be made and by whom,which is known as

_______ ___________ include agreements on established ground rules,goals and roles.

Jennifer has been very emphatic in her comments supporting the new addition to the product line.Christopher has been equally spirited in his opposition to the new item.Gordon and Antonio seem to be leaning to Jennifer's perspective while Marques supports Christopher.The discussion about the product has consumed the last hour of the meeting of the marketing group.At what stage of Tuckman's model does this group seem to be functioning?

Characteristics of cohesive groups include

Which of these is NOT a way to handle team conflict?

How does a group differ from a team?

An informal work group refers to

The idea that people can participate in a meeting without being embarrassed or experience retribution for their comments is

Which of the following statements regarding Gersick's punctuated equilibrium model is accurate?

Task roles in a group include consul,cooperator,and completer.

Michael's group is very cohesive and very committed to the task at hand.What is their likely performance level?

Which of the following is considered a key aspect to ensuring a successful meeting?

There are several types of temporary teams.Describe one such temporary team.

As part of a Fundamentals of Business Communication course,students are placed in four-person teams to engage in various team activities throughout the course.The first exercise the groups are required to complete is the development of a team contract.Discuss what some key elements of that team contract should be,given that work produced by the team will be evaluated and will impact the individual grade achieved by a student.

Social roles in a group or team include cooperator,communicator,and calibrator.

Collectivist societies value individual achievements over interpersonal relationships.

Reciprocal interdependence exists when team members work on tasks simultaneously.

Which of the following leadership styles best serves a successful group as it has evolved to the performing stage?

Serena listened to her manager discuss with her group the idea of painting the office walls yellow.Serena thought it was a bad idea but didn't say anything.Serena is

List and describe three factors which affect group cohesion.