Deck 17: Ethical Decision Making

Question 1

An organization's policies on ethics _____.

A) are usually outdated
B) clarify what is permissible
C) outline legal perspectives on ethics
D) often create conflicts

Answer 1

B

Question 2

_____ rules or principles that define right and wrong conduct.

A) Ethics is commonly thought of as
B) Values are
C) Goals reflect
D) Standards can be described as

Answer 2

A

Question 3

Businesses gain when employees act ethically because _____.

A) employees feel better about themselves
B) the business is more likely to build a good reputation
C) employee theft and downtime are likely to be reduced
D) all of the above

Answer 3

D

Question 4

The first step in running a complicated decision through an ethics test is to _____.

A) define the ethical issues
B) identify the consequences
C) consider your character and integrity
D) gather the facts

Question 5

In the final analysis, it is _____ who make ethical decisions in organizations.

A) individuals
B) the board of directors
C) managers
D) CEOs

Question 6

By asking yourself, "Can I live with what I have done?" you find out _____.

A) the opinions of others
B) what you truly believe is the right action to take
C) your organization's policy on ethics
D) the consequences of your actions

Question 7

When you ask yourself, "How does this feel in my gut?" you are _____.

A) checking your intuition
B) preparing to defend your action
C) thinking creatively about alternatives
D) identifying the affected parties

Question 8

Ethics are crucial for managers because _____.

A) managers' decisions set the standard for subordinates
B) managers' decisions set the tone for the organization as a whole
C) behaving ethically improves the quality of work life
D) all of the above

Question 9

All of the following are reasons why individuals make poor choices on ethical issues except

A) when challenging tasks are unrealistic and highly stressful.
B) circumstances that are demanding tend to outweigh ethical concerns.
C) that organizations put too much emphasis on ethics training.
D) economic self-interest which is overwhelming.

Question 10

Charging a higher price to a naïve customer than to a savvy one is _____.

A) illegal
B) unethical, but not illegal
C) unethical and illegal
D) none of the above