Question 1

When you ask yourself, "How does this feel in my gut?" you are _____.

Accepted Answer

A)  checking your intuition 
B)  preparing to defend your action 
C)  thinking creatively about alternatives 
D)  identifying the affected parties 
A)  checking your intuition 
B)  preparing to defend your action 
C)  thinking creatively about alternatives 
D)  identifying the affected parties A

Question 2

Ethics are crucial for managers because _____.

Accepted Answer

A)  managers' decisions set the standard for subordinates 
B)  managers' decisions set the tone for the organization as a whole 
C)  behaving ethically improves the quality of work life 
D)  all of the above 
A)  managers' decisions set the standard for subordinates 
B)  managers' decisions set the tone for the organization as a whole 
C)  behaving ethically improves the quality of work life 
D)  all of the above D

Question 3

Charging a higher price to a naïve customer than to a savvy one is _____.

Accepted Answer

A)  illegal 
B)  unethical, but not illegal 
C)  unethical and illegal 
D)  none of the above 
A)  illegal 
B)  unethical, but not illegal 
C)  unethical and illegal 
D)  none of the above B

Question 4

An organization's policies on ethics _____.

Accepted Answer

A)  are usually outdated 
B)  clarify what is permissible 
C)  outline legal perspectives on ethics 
D)  often create conflicts 
A)  are usually outdated 
B)  clarify what is permissible 
C)  outline legal perspectives on ethics 
D)  often create conflicts

Question 5

Businesses gain when employees act ethically because _____.

Accepted Answer

A)  employees feel better about themselves 
B)  the business is more likely to build a good reputation 
C)  employee theft and downtime are likely to be reduced 
D)  all of the above 
A)  employees feel better about themselves 
B)  the business is more likely to build a good reputation 
C)  employee theft and downtime are likely to be reduced 
D)  all of the above

Question 6

All of the following are reasons why individuals make poor choices on ethical issues except

Accepted Answer

A)  when challenging tasks are unrealistic and highly stressful. 
B)  circumstances that are demanding tend to outweigh ethical concerns. 
C)  that organizations put too much emphasis on ethics training. 
D)  economic self-interest which is overwhelming. 
A)  when challenging tasks are unrealistic and highly stressful. 
B)  circumstances that are demanding tend to outweigh ethical concerns. 
C)  that organizations put too much emphasis on ethics training. 
D)  economic self-interest which is overwhelming.

Question 7

_____ rules or principles that define right and wrong conduct.

Accepted Answer

A)  Ethics is commonly thought of as 
B)  Values are 
C)  Goals reflect 
D)  Standards can be described as 
A)  Ethics is commonly thought of as 
B)  Values are 
C)  Goals reflect 
D)  Standards can be described as

Question 8

By asking yourself, "Can I live with what I have done?" you find out _____.

Accepted Answer

A)  the opinions of others 
B)  what you truly believe is the right action to take 
C)  your organization's policy on ethics 
D)  the consequences of your actions 
A)  the opinions of others 
B)  what you truly believe is the right action to take 
C)  your organization's policy on ethics 
D)  the consequences of your actions

Question 9

In the final analysis, it is _____ who make ethical decisions in organizations.

Accepted Answer

A)  individuals 
B)  the board of directors 
C)  managers 
D)  CEOs 
A)  individuals 
B)  the board of directors 
C)  managers 
D)  CEOs

Question 10

The first step in running a complicated decision through an ethics test is to _____.

Accepted Answer

A)  define the ethical issues 
B)  identify the consequences 
C)  consider your character and integrity 
D)  gather the facts 
A)  define the ethical issues 
B)  identify the consequences 
C)  consider your character and integrity 
D)  gather the facts

When you ask yourself, "How does this feel in my gut?" you are _____.

Ethics are crucial for managers because _____.

Charging a higher price to a naïve customer than to a savvy one is _____.

An organization's policies on ethics _____.

Businesses gain when employees act ethically because _____.

All of the following are reasons why individuals make poor choices on ethical issues except

_____ rules or principles that define right and wrong conduct.

By asking yourself, "Can I live with what I have done?" you find out _____.

In the final analysis, it is _____ who make ethical decisions in organizations.

The first step in running a complicated decision through an ethics test is to _____.

Self-Awareness: a Point of Departure

Self-Management: Clarifying Values, Setting Goals, and Planning

Applying Emotional Intelligence

Sending Interpersonal Messages

Listening and Reading Nonverbal Messages

Providing Feedback

Communicating Across Cultures

Goal Setting

Coaching, Counseling, and Mentoring

Empowering People Through Delegation

Politicking

Persuading

Applying Leadership Style

Managing Change

Facilitating Teamwork

Valuing Diversity

Creative Problem Solving

Resolving Conflicts

Negotiating

Filters

Exam 17: Ethical Decision Making

When you ask yourself, "How does this feel in my gut?" you are _____.

Ethics are crucial for managers because _____.

Charging a higher price to a naïve customer than to a savvy one is _____.

An organization's policies on ethics _____.

Businesses gain when employees act ethically because _____.

All of the following are reasons why individuals make poor choices on ethical issues except

_____ rules or principles that define right and wrong conduct.

By asking yourself, "Can I live with what I have done?" you find out _____.

In the final analysis, it is _____ who make ethical decisions in organizations.

The first step in running a complicated decision through an ethics test is to _____.

Self-Awareness: a Point of Departure

Self-Management: Clarifying Values, Setting Goals, and Planning

Applying Emotional Intelligence

Sending Interpersonal Messages

Listening and Reading Nonverbal Messages

Providing Feedback

Communicating Across Cultures

Goal Setting

Coaching, Counseling, and Mentoring

Empowering People Through Delegation

Politicking

Persuading

Applying Leadership Style

Managing Change

Facilitating Teamwork

Valuing Diversity

Creative Problem Solving

Resolving Conflicts

Negotiating

Filters