Deck 5: Staffing With Human Resources

Question 1

Which of the followings should be discussed at new hire orientation?

A)specific employee pay rates
B)employee benefit choices
C)employee benefit options
D)marital status as it relates to benefits

Answer 1

C

Question 2

Libba is a new hire orientation trainer at her company.She just reviewed the procedure for reporting accidents on the job site.Which of the following categories is she reviewing?

A)OSHA
B)Tour of the department
C)Hours of work
D)Benefits packages

Answer 2

A

Question 3

Which of the following should an interviewer do during an interview?

A)Set a formal tone
B)Ask open-ended questions
C)Give advice
D)Discuss child care issues

Answer 3

B

Question 4

Which of the following screening tools has diminished in recent years?

A)employment application
B)performance tests
C)employee references
D)social media screening

Question 5

Libba is a new hire orientation trainer at her company.She just reviewed the options for alternative working hours.Which of the following categories is she reviewing?

A)OSHA
B)Tour of the department
C)Work schedules
D)Benefits packages

Question 6

Which of the following stages in the staffing process occurs first?

A)job analysis
B)forecasting needs
C)recruitment
D)preliminary screening

Question 7

Which of the following should an interviewer do during an interview?

A)Take detailed notes
B)Explain why an applicant was rejected
C)Ask behavior-based questions
D)Discuss citizenship status

Question 8

High employee turnover and absenteeism rates can be reduced by _____.

A)ineffective staffing
B)careful selection process
C)poor supervision
D)high standards

Question 9

Which of the following stages in the staffing process occurs last?

A)job analysis
B)forecasting needs
C)recruitment
D)preliminary screening

Question 10

Which of the following is important for an interviewer to convey during an interview?

A)realistic job preview
B)office politics
C)why the candidate is not a good fit
D)the reasons people have left the company in the past

Question 11

Libba is an orientation trainer at her company.She just showed the new employees where the bathrooms and the cafeteria are.Which of the following categories is she reviewing?

A)OSHA
B)Tour of the building
C)Hours of work
D)Benefits packages

Question 12

Which of the following stages in the staffing process occurs after forecasting needs?

A)job analysis
B)preliminary screening
C)recruitment
D)forecasting needs

Question 13

Which of the following is a consequence of understaffing?

A)idle employees become bored
B)employees become more creative
C)production can fall behind schedule
D)staffing costs increase

Question 14

Which of the following is a cause of presenteeism?

A)unmotivated workers
B)low morale
C)migraine headaches
D)childcare issues

Question 15

The relationship between how many people work for you and how many don't is called _____.

A)employee turnover
B)employee selection
C)attrition
D)turnover contagion

Question 16

Which of the following is appropriate to discuss during an interview?

A)religion
B)national origin
C)if the candidate is old enough to work
D)arrest record

Question 17

When determining staffing needs,what should you do after you determine the time required to complete a job?

A)plan for employee absences,training,and leaves
B)divide the total hours of a job by worker hours
C)find out what your department is expected to produce
D)search for other ways to meet your schedule

Question 18

Which of the following is a consequence of overstaffing?

A)idle employees become bored
B)employees become more creative
C)production will likely fall behind schedule
D)staffing costs decrease

Question 19

Which of the following is an important first step in determining staffing needs?

A)plan for employee absences,training,and leaves
B)divide the total hours of a job by worker hours
C)find out what your department is expected to produce
D)search for other ways to meet your schedule

Question 20

Which of the following is a cause of absenteeism?

A)high morale
B)motivated workers
C)entitlement mentality
D)accountability

Question 21

In the staffing process,after an employee goes through a preliminary screening the hiring company then initiates the orientation stage.
The selection stage follows the preliminary screening stage.

Question 22

Raw materials are an organization's most vital resource.
People are the most vital resource.

Question 23

It is important to provide an orientation for recently hired employees.

Question 24

An interviewer should ask open-ended questions during an interview.

Question 25

Which of the following is an example of an organizational citizenship behavior?

A)gossiping about a coworker
B)petitioning to change the vending machine food
C)requesting a salary increase
D)starting a car pool

Question 26

Helping employees to be inspired by their work and committed to their employer increases _____.

A)employee turnover
B)attrition
C)employee engagement
D)presenteeism

Question 27

When planning for staffing,it is important to account for employee absences,training,and leaves.

Question 28

A hiring manager should consider problematic attitudes when considering a candidate for employment.

Question 29

It is important to work with the human resources department when determining staffing needs.

Question 30

It is important that the interviewer "sell" the job to the employee candidate during the interview.

Question 31

Overstaffing has no negative consequences.

Question 32

It is okay for an interviewer to ask about religion during an interview if she is tactful.
Topics such as race or color,religion,national origin,sexual preference,age,marital status,and other private topics should be avoided in an interview.

Question 33

Rosalind has complete buy in to her company's vision and values and feels that her job is important.She is a good example of _____.

A)employee turnover
B)employee engagement
C)attrition
D)presenteeism

Question 34

The practice of checking references has diminished in recent years.

Question 35

The tendency of co-workers to think more about quitting their jobs based on the dissatisfaction and departure of a single employee is called _____.

A)employee turnover
B)employee selection
C)attrition
D)turnover contagion

Question 36

Orientation for newly hired employees should focus on education not socialization.
Socialization is an important part of orientation.

Question 37

Which of the following is an example of an organizational citizenship behavior?

A)dealing with change with a positive attitude
B)complaining about management issues
C)redistributing extra work
D)search for alternative employment opportunities

Question 38

The final step in the staffing process is orientation.

Question 39

It is considered unethical to utilize a personality test as an employee screening device.

Question 40

Behavioral-based questions should be avoided in an interview.

Question 41

Employee turnover refers to the number of employees promoted annually.

Question 42

______ are an organization's most vital resource.

Question 43

Starting a food drive is an example of an organizational citizenship behavior.

Question 44

______ is a shortage of employees in relation to job demands.

Question 45

Voluntary and intentional acts that go above and beyond the call of duty and are beneficial to others in the organization are called ___________________.

Question 46

List the six steps of the staffing process.

Question 47

Topics such as pay rates and pay periods should not be discussed at orientation,but in individual employee meetings with human resources.
These topics should be discussed in general during orientation.

Question 48

Organizational citizenship behaviors are generally discouraged in most large companies.

Question 49

In the staffing process,after the recruitment stage employers will conduct a ___________________ which is usually completed by the human resources department.

Question 50

Presenteeism increases work performance.

Question 51

It is a good idea to encourage presenteeism.

Question 52

Conducting an ___________________ for recently hired employees is an effective way to educate and socialize new hires.

Question 53

What does OSHA stand for?

Question 54

The absenteeism rate makes workforce planning difficult.

Question 55

An employment ______ has three broad purposes-to give information,to get information,and to "make a friend."

Question 56

The tendency of co-workers to think more about quitting their jobs based on the dissatisfaction and departure of a single employee is called attrition.
This is called turnover contagion.

Question 57

The ___________________ is calculated by dividing the number of employee separations multiplied by 100 by the average size of the workforce.

Question 58

In order to elicit more detailed responses,an interview should ask ___________________ questions.

Question 59

Better hiring practices can reduce turnover and absence rates.