Deck 7: The Role of Values and Ethics at Work

Question 1

Guidelines for work ethics identified by Rotary International include all of the following questions EXCEPT

A) is it the truth?
B) is it fair to all concerned?
C) will it build goodwill?
D) will it be beneficial to all concerned?
E) is it legal?

Answer 1

E

Question 2

Which of the following factors has been viewed by many philosophers as the most universal and most fundamental of human motives?

A) Love
B) Wealth
C) Power
D) Religion

Answer 2

C

Question 3

In 1727, ________ formed the ________, a forerunner of modern-day civic clubs. His own values included ________, ________, and ________.

A) Thomas Jefferson; Masons; liveliness; liberty; freedom
B) Alexander Hamilton; Shriners; order; service; resoluteness
C) John Adams; Rotary; service; trust; fidelity
D) Benjamin Franklin; Junto; justice; moderation; humility
E) George Washington; Grange; truth; honor; liveliness

Answer 3

D

Question 4

Regarding moral behavior, which of the following statements was written by Thomas Jefferson?

A) "You must stand for something or you will fall for anything."
B) "The measure of a man is what he will do when no one is looking."
C) "In matters of style, swim with the currents; in matters of principle, stand like a rock."
D) "The leader is flexible except in character formation."
E) "The question is not how many values one has but how deeply they are held."

Question 5

To improve and maintain investor confidence, which of the following acts was passed by the U.S. Congress in response to a series of corporate scandals?

A) Sarbanes-Oxley Act in 2002
B) Kennedy-Feingold Act in 2004
C) Lugar-Obama Act in 2008
D) None of these

Question 6

Which of the following is the most important leadership value and is also the single most important ingredient in the leader-follower relationship?

A) Rationality
B) Emotionality
C) Spontaneity
D) Honesty

Question 7

Which of the following statements is true about the aesthetic person?

A) In the pursuit of truth, this person prefers a cognitive approach.
B) In personal relations, this person tends toward individualism, self-sufficiency, and idealism.
C) In social affairs, this person is necessarily interested in the welfare of people.
D) In the economic sphere, this person is often interested in the process of advertising and trade.

Question 8

In dealing with moral dilemmas regarding people, products, prices, and profit, which of the following ethical climates are typically reflected by organizations?

A) Strong central leaders, democratic leadership, and no leaders
B) Self-centered, selfish, and selfless
C) Law of the jungle, agrarian society, and free market economy
D) Profit-maximizing, trusteeship, and quality-of-life management
E) None of these

Question 9

In contrast to the political type, the social person ________.

A) regards love as the most suitable form of human relationship
B) is an individual for whom the highest value is spiritual peace
C) has a high interest in power and status
D) primarily values social influence and the exercise of authority

Question 10

Character and leading by values require ________.

A) insight
B) courage
C) education
D) social support
E) leadership

Question 11

The quality of doing the right thing for the right reason even in the face of adversity and personal loss is called ________.

A) neuroticism
B) narcissism
C) rationality
D) integrity

Question 12

________, former CEO of General Electric, sees management values as a primary source of corporate identity.

A) William James
B) Leon Wieseltier
C) Maury Smith
D) Jack Welch

Question 13

Identify a true statement about the theoretical person.

A) This person usually chooses to consider truth as equivalent to beauty.
B) This person finds highest satisfaction in form and harmony.
C) The primary interest of this person is the discovery of truth.
D) In the pursuit of goals, this person prefers an approach that looks for the utility of objects.

Question 14

Which of the following statements is true about the economic person?

A) In relationships with people, this person is unlikely to be interested in surpassing others in wealth.
B) The altruistic or philanthropic aspect of love is the interest of this person.
C) The primary values of this person are social influence and the exercise of authority.
D) This person wants education to be practical and regards unapplied knowledge as wasteful.

Question 15

Identify the area in which a comprehensive code of ethics for an organization includes guidelines.

A) Government relations
B) Employee relations
C) Business relations
D) Consumer relations
E) All of these

Question 16

According to philosopher-psychologist Rollo May, ________ is the foundation that underlies and gives reality to all other virtues and personal values.

A) experience
B) contribution
C) courage
D) commitment

Question 17

Identify the three core values of IBM.

A) Respecting the individual, giving the best customer service possible, and performing every job with excellence
B) Shareholders first, customers second, and employees third
C) Cutting edge research, technical excellence, and market dominance
D) Never do harm, the Golden Rule, and survival of the fittest
E) None of these

Question 18

Full-swing values is a concept used to describe the ________.

A) strength of our values
B) actual values a person has
C) flexibility of ethics as a human concern
D) relationship between ethics and sports
E) ethical shift from individual to group

Question 19

The instrumental and enabling values of the U.S. Army are loyalty, duty, respect, selfless service, honor, integrity, and ________.

A) teamwork
B) education
C) strength
D) personal courage

Question 20

Identify the six instrumental values of caring leaders in every field and level of responsibility.

A) Excellence, excitement, support, efficiency, effectiveness, and ease
B) Determination, diligence, dogma, deliberation, dependability, and delegation
C) Honesty, consideration, responsibility, persistence, excellence, and commitment
D) Power, position, perseverance, perception, patience, and people
E) None of these

Question 21

According to the philosopher Plato and his allegory of the cave, ________.

A) people trapped in the cave represented the world's intellectual masses
B) ignorant masses escaped the cave to witness the true nature of things
C) philosophers saw only representations of objects, the sights and sounds that were discerned by the physical senses
D) philosophers who understood the form of the good should rule as kings

Question 22

Niccolò Machiavelli (1469-1527) argued for winning and retaining power in a world containing extensive political factionalism and lust for dominion.

Question 23

Match the items below with their descriptions:

A) concept used to describe the strength of one's values
B) superordinate quality of a person
C) most influential guidelines for ethics at work comes from Rotary International
D) values mentioned most often in the American workplace
E) set the standard for people's behavior toward one another and for performance on the job
honesty, respect, service, excellence, integrity

Question 24

In the context of the three ethical climates, identify a true statement about the trusteeship climate.

A) It reflects preconventional morality.
B) An organization's focus is on self-gain and avoidance of punishment.
C) It reflects the most advanced level of moral development.
D) An organization behaves to conform to the expectations of others and to satisfy higher authorities.

Question 25

Which of the following statements is most likely true about pragmatists?

A) They emphasize the Golden Rule.
B) They believe in doing what is best for the greatest number of people.
C) They maintain that what is true must be based on evidence.
D) They focus on the importance of personal conscience and duty.

Question 26

In the context of the three ethical climates, identify a true statement about the profit-maximizing climate.

A) It reflects conventional morality.
B) An organization's focus is on self-gain and avoidance of punishment.
C) It reflects the most advanced level of moral development.
D) An organization behaves to conform to the expectations of others and to satisfy higher authorities.

Question 27

The aesthetic person finds highest satisfaction in spiritual peace.

Question 28

With trusteeship climate, ethical conduct is based on the highest moral principles.

Question 29

Match the items below with their descriptions:

A) concept used to describe the strength of one's values
B) superordinate quality of a person
C) most influential guidelines for ethics at work comes from Rotary International
D) values mentioned most often in the American workplace
E) set the standard for people's behavior toward one another and for performance on the job
a leader's actions

Question 30

According to Leon Wieseltier, Americans are ________.

A) choking on identities
B) lacking a well-defined meaning of life
C) well defined in core values
D) committed to a unified value system

Question 31

The Green Apron Book, a pocket-size job-aid that describes partner (employee) "ways of being" in order to be successful includes all of the following EXCEPT to be ________.

A) welcoming
B) genuine
C) knowledgeable
D) considerate
E) punctual

Question 32

Courage is the virtue that underlies and gives reality to all other values and is the basis for moral worth and dignity.

Question 33

Match the items below with their descriptions:

A) concept used to describe the strength of one's values
B) superordinate quality of a person
C) most influential guidelines for ethics at work comes from Rotary International
D) values mentioned most often in the American workplace
E) set the standard for people's behavior toward one another and for performance on the job
courage

Question 34

Ethical climate refers to the moral standards that have been consistently and clearly communicated, embraced, and enforced in an organization, especially by leaders in both word and conduct.

Question 35

In dealing with moral dilemmas regarding people, products, prices, and profits, organizations typically reflect one of three ethical climates, which are

A) democracy, quality-of-life management, and labor relations.
B) quality-of-life management, profit maximizing, and trusteeship.
C) democracy, management accountability, and quality-of-life management.
D) quality-of-life management, communism, and shared profits.

Question 36

In every field-science, art, government, business, service, religion-the highest level of leadership is full-swing.

Question 37

The German philosopher Immanuel Kant ________.

A) rejected the idea that people must be their own lawgivers and freely choose their obligations
B) believed that if an individual acts from a good motive and a sense of duty, the act is good regardless of the consequences
C) rejected the idea that all people must have free choice in moral dilemmas and be responsible for their own actions
D) believed that a person with character is also likely to succumb to base or expedient desires

Question 38

Match the items below with their descriptions:

A) concept used to describe the strength of one's values
B) superordinate quality of a person
C) most influential guidelines for ethics at work comes from Rotary International
D) values mentioned most often in the American workplace
E) set the standard for people's behavior toward one another and for performance on the job
Is it the truth? Is it fair to all concerned? Will it build goodwill? Will it be beneficial to all concerned?

Question 39

People find it difficult to forgive a leader who is immoral and nonprincipled.

Question 40

Identify the red flags that help an organization assess if it needs to clarify or reinforce its values.

A) Top leaders send mixed messages about what is important.
B) Different individuals and subgroups have fundamentally different value systems.
C) The organization has values but does not practice them.
D) All of these
E) None of these

Question 41

Match the items below with their descriptions:

A) concept used to describe the strength of one's values
B) superordinate quality of a person
C) most influential guidelines for ethics at work comes from Rotary International
D) values mentioned most often in the American workplace
E) set the standard for people's behavior toward one another and for performance on the job
full-swing values