Deck 10: Working With Varied Client Populations

Question 1

Which of the following statements about older people is not true?

A) Older people tend to find it easier to building a trusting relationship with a human service professional.
B) Changes in health status may lead to changes in interpersonal relationships
C) Sexual functioning is an issue for many older people.
D) Involving family and friends in treatment planning may be very important

Answer 1

A

Question 2

Which of the following is not a common disability among the American population?

A) Sight or hearing disability
B) A disability related to instrumental activities of daily living
C) Disabilities related to mobility (e.g., walking)
D) Dyspepsia

Answer 2

D

Question 3

One piece of legislation that ensured that all children with a disability have the right to an education within the least restrictive environment is the:

A) No Child Left Behind Act (NCLB).
B) Pediatric Americans with Disabilities Act (pADA).
C) Individuals with Disabilities Education Act (IDEA).
D) School Anywhere Anytime Statute (SAAS).

Answer 3

C

Question 4

Which of the following may impede a helping relationship with a non-heterosexual person?

A) Having literature specifically about the LGBTQ community available in the office
B) Discussion of how society understands and combats social oppression of LGBTQ individuals
C) Familiarity with how religion views homosexual people
D) Assumption that the coming out process is always the same for all LGBTQ people

Question 5

In children between the ages of 8 and 15, which of the following is the most commonly diagnosed mental disorder?

A) A mood disorder
B) ADHD
C) Conduct disorder
D) School phobia

Question 6

During a helping relationship with a woman, the helper should not:

A) assume the role of the expert.
B) validate feelings of anger.
C) encourage exploration of women's issues.
D) explore contradictory feelings.

Question 7

When working with individuals who are HIV-positive, which of the following is not important?

A) Understanding the cultural background of the client
B) De-mystifying the disease by treating the individual as if there are no unique treatment concerns
C) Understanding the disease and combating myths
D) Offering a "strength-based" approach to treatment that focuses on positives

Question 8

What percentage of Americans identify themselves as part of the Latinos/Latinas?

A) 16.9%
B) 13.6%
C) 4%
D) 1.6%

Question 9

When helping an individual with a disability, it is important for the helper to:

A) treat the individual the same as a client who does not have a disability.
B) ignore discussion of the intricacies of the disability.
C) understand federal and state law regarding entitlement to services.
D) offer sympathy toward the client regarding his or her disease.

Question 10

Approximately ____ percent of Americans say they believe in God, and ____ percent of Americans state that religion is fairly or very important to them.

A) 98; 90
B) 86; 80
C) 75; 65
D) 58; 41

Question 11

Relative to cross-cultural counseling, which of the following is not an important component of a training program?

A) Role playing and practicing cross-cultural counseling
B) Journal writing that focuses on Western-style counseling skills
C) Immersion activities that helps one to participate in new cultural groups
D) Dilemmas that push students to examine challenges a minority client might experience

Question 12

Which of the following is not true about women as compared to men?

A) Women tend to be more nurturing.
B) Women tend to have more difficulty expressing anger.
C) Women are often encouraged to be more competitive and controlling than men.
D) Women are often torn between their different roles.

Question 13

According to the most recent U.S. census, which of the following nondominant (minority) groups makes up the smallest proportion of the total U.S. population?

A) Asians
B) Those who identify as belonging to two or more races
C) American Indians and Alaska Natives
D) Native Hawaiians and other Pacific Islanders

Question 14

When working with individuals from different cultures, which of the following is not advised?

A) Encouraging clients to speak their own language
B) Encouraging clients to learn about traditional counseling values
C) Checking the accuracy of your interpretation of the client's nonverbal expressions
D) Making use of alternate modes of communication

Question 15

Today, approximately ____% of Americans believe that marriages between same-sex couples should be legal.

A) 55
B) 70
C) 85
D) 40

Question 16

When helping men, which of the following guidelines is helpful?

A) Push them to express feelings they are not comfortable expressing
B) Ignore their egos
C) Encourage them to explore new feelings and try out new behaviors
D) Do not discuss developmental issues such as fatherhood and retirement

Question 17

Which religious denomination represents the largest percentage of Americans who self-identify as belonging to a particular faith?

A) Lutheran
B) Protestant
C) Catholic
D) Muslim

Question 18

Which of the following is not a crucial issue when working with people who live below the poverty line?

A) Helping clients find resources to take care of their basic needs
B) Knowing the client's racial/ethnic/background
C) Knowledge of developmental delays
D) Being aware of potential health risks faced by those who are poor or homeless

Question 19

Knowledge of one's own gender biases, as well as the biases held by a given society, can allow a helper to be effective at what some have called __________ helping.

A) heteronormative
B) androgynous
C) asexual
D) gender-aware

Question 20

Which of the following statements is true about working with the chronically mentally ill?

A) People who are chronically mentally ill are usually well-informed about their own illness.
B) A helper must be vigilant about helping chronically mentally ill clients remember to attend their appointments.
C) People who are chronically mentally ill generally take their medication as prescribed due to the fact that they are scared of their disease.
D) Progress is fast and change instantly apparent if the treatment program is correct.

Question 21

One in seven people with HIV do not know that they have the virus.

Question 22

Today, African Americans comprise the largest nondominant (minority) group in the United States.

Question 23

Some suggest that when working with diverse clients, one should not adhere rigidly to one's ethical code and instead consider the moral underpinnings of codes.

Question 24

Due to the universal nature of problems, it is not important to work with clients from diverse backgrounds when training to become a human service professional but is important to learn traditional counseling skills.

Question 25

A client's religious beliefs and background should probably be discussed early in the helping relationship, but it is also important to respect a client's resistance to discussing issues of religion.