Question 1

Today, approximately ____% of Americans believe that marriages between same-sex couples should be legal.

Accepted Answer

A)  55 
B)  70 
C)  85 
D)  40 
A)  55 
B)  70 
C)  85 
D)  40 A

Question 2

Which of the following is not a crucial issue when working with people who live below the poverty line?

Accepted Answer

A)  Helping clients find resources to take care of their basic needs 
B)  Knowing the client's racial/ethnic/background 
C)  Knowledge of developmental delays 
D)  Being aware of potential health risks faced by those who are poor or homeless 
A)  Helping clients find resources to take care of their basic needs 
B)  Knowing the client's racial/ethnic/background 
C)  Knowledge of developmental delays 
D)  Being aware of potential health risks faced by those who are poor or homeless B

Question 3

A client's religious beliefs and background should probably be discussed early in the helping relationship, but it is also important to respect a client's resistance to discussing issues of religion.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following statements is true about working with the chronically mentally ill?

Accepted Answer

A)  People who are chronically mentally ill are usually well-informed about their own illness. 
B)  A helper must be vigilant about helping chronically mentally ill clients remember to attend their appointments. 
C)  People who are chronically mentally ill generally take their medication as prescribed due to the fact that they are scared of their disease. 
D)  Progress is fast and change instantly apparent if the treatment program is correct. 
A)  People who are chronically mentally ill are usually well-informed about their own illness. 
B)  A helper must be vigilant about helping chronically mentally ill clients remember to attend their appointments. 
C)  People who are chronically mentally ill generally take their medication as prescribed due to the fact that they are scared of their disease. 
D)  Progress is fast and change instantly apparent if the treatment program is correct.

Question 5

One in seven people with HIV do not know that they have the virus.

Accepted Answer

A) True 
 B)False

Question 6

Approximately ____ percent of Americans say they believe in God, and ____ percent of Americans state that religion is fairly or very important to them.

Accepted Answer

A)  98; 90 
B)  86; 80 
C)  75; 65 
D)  58; 41 
A)  98; 90 
B)  86; 80 
C)  75; 65 
D)  58; 41

Question 7

Some suggest that when working with diverse clients, one should not adhere rigidly to one's ethical code and instead consider the moral underpinnings of codes.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is not a common disability among the American population?

Accepted Answer

A)  Sight or hearing disability 
B)  A disability related to instrumental activities of daily living 
C)  Disabilities related to mobility (e.g., walking) 
D)  Dyspepsia 
A)  Sight or hearing disability 
B)  A disability related to instrumental activities of daily living 
C)  Disabilities related to mobility (e.g., walking) 
D)  Dyspepsia

Question 9

One piece of legislation that ensured that all children with a disability have the right to an education within the least restrictive environment is the:

Accepted Answer

A)  No Child Left Behind Act (NCL
B) . 
B)  Pediatric Americans with Disabilities Act (pAD
A) . 
C)  Individuals with Disabilities Education Act (IDE
A) . 
D)  School Anywhere Anytime Statute (SAAS). 
A)  No Child Left Behind Act (NCL
B) . 
B)  Pediatric Americans with Disabilities Act (pAD
A) . 
C)  Individuals with Disabilities Education Act (IDE
A) . 
D)  School Anywhere Anytime Statute (SAAS).

Question 10

Which of the following statements about older people is not true?

Accepted Answer

A)  Older people tend to find it easier to building a trusting relationship with a human service professional. 
B)  Changes in health status may lead to changes in interpersonal relationships 
C)  Sexual functioning is an issue for many older people. 
D)  Involving family and friends in treatment planning may be very important 
A)  Older people tend to find it easier to building a trusting relationship with a human service professional. 
B)  Changes in health status may lead to changes in interpersonal relationships 
C)  Sexual functioning is an issue for many older people. 
D)  Involving family and friends in treatment planning may be very important

Question 11

During a helping relationship with a woman, the helper should not:

Accepted Answer

A)  assume the role of the expert. 
B)  validate feelings of anger. 
C)  encourage exploration of women's issues. 
D)  explore contradictory feelings. 
A)  assume the role of the expert. 
B)  validate feelings of anger. 
C)  encourage exploration of women's issues. 
D)  explore contradictory feelings.

Question 12

Due to the universal nature of problems, it is not important to work with clients from diverse backgrounds when training to become a human service professional but is important to learn traditional counseling skills.

Accepted Answer

A) True 
 B)False

Question 13

When working with individuals from different cultures, which of the following is not advised?

Accepted Answer

A)  Encouraging clients to speak their own language 
B)  Encouraging clients to learn about traditional counseling values 
C)  Checking the accuracy of your interpretation of the client's nonverbal expressions 
D)  Making use of alternate modes of communication 
A)  Encouraging clients to speak their own language 
B)  Encouraging clients to learn about traditional counseling values 
C)  Checking the accuracy of your interpretation of the client's nonverbal expressions 
D)  Making use of alternate modes of communication

Question 14

When helping an individual with a disability, it is important for the helper to:

Accepted Answer

A)  treat the individual the same as a client who does not have a disability. 
B)  ignore discussion of the intricacies of the disability. 
C)  understand federal and state law regarding entitlement to services. 
D)  offer sympathy toward the client regarding his or her disease. 
A)  treat the individual the same as a client who does not have a disability. 
B)  ignore discussion of the intricacies of the disability. 
C)  understand federal and state law regarding entitlement to services. 
D)  offer sympathy toward the client regarding his or her disease.

Question 15

When helping men, which of the following guidelines is helpful?

Accepted Answer

A)  Push them to express feelings they are not comfortable expressing 
B)  Ignore their egos 
C)  Encourage them to explore new feelings and try out new behaviors 
D)  Do not discuss developmental issues such as fatherhood and retirement 
A)  Push them to express feelings they are not comfortable expressing 
B)  Ignore their egos 
C)  Encourage them to explore new feelings and try out new behaviors 
D)  Do not discuss developmental issues such as fatherhood and retirement

Question 16

According to the most recent U.S. census, which of the following nondominant (minority) groups makes up the smallest proportion of the total U.S. population?

Accepted Answer

A)  Asians 
B)  Those who identify as belonging to two or more races 
C)  American Indians and Alaska Natives 
D)  Native Hawaiians and other Pacific Islanders 
A)  Asians 
B)  Those who identify as belonging to two or more races 
C)  American Indians and Alaska Natives 
D)  Native Hawaiians and other Pacific Islanders

Question 17

When working with individuals who are HIV-positive, which of the following is not important?

Accepted Answer

A)  Understanding the cultural background of the client 
B)  De-mystifying the disease by treating the individual as if there are no unique treatment concerns 
C)  Understanding the disease and combating myths 
D)  Offering a "strength-based" approach to treatment that focuses on positives 
A)  Understanding the cultural background of the client 
B)  De-mystifying the disease by treating the individual as if there are no unique treatment concerns 
C)  Understanding the disease and combating myths 
D)  Offering a "strength-based" approach to treatment that focuses on positives

Question 18

Knowledge of one's own gender biases, as well as the biases held by a given society, can allow a helper to be effective at what some have called __________ helping.

Accepted Answer

A)  heteronormative 
B)  androgynous 
C)  asexual 
D)  gender-aware 
A)  heteronormative 
B)  androgynous 
C)  asexual 
D)  gender-aware

Question 19

What percentage of Americans identify themselves as part of the Latinos/Latinas?

Accepted Answer

A)  16.9% 
B)  13.6% 
C)  4% 
D)  1.6% 
A)  16.9% 
B)  13.6% 
C)  4% 
D)  1.6%

Question 20

Which of the following may impede a helping relationship with a non-heterosexual person?

Accepted Answer

A)  Having literature specifically about the LGBTQ community available in the office 
B)  Discussion of how society understands and combats social oppression of LGBTQ individuals 
C)  Familiarity with how religion views homosexual people 
D)  Assumption that the coming out process is always the same for all LGBTQ people 
A)  Having literature specifically about the LGBTQ community available in the office 
B)  Discussion of how society understands and combats social oppression of LGBTQ individuals 
C)  Familiarity with how religion views homosexual people 
D)  Assumption that the coming out process is always the same for all LGBTQ people

Today, approximately ____% of Americans believe that marriages between same-sex couples should be legal.

Which of the following is not a crucial issue when working with people who live below the poverty line?

A client's religious beliefs and background should probably be discussed early in the helping relationship, but it is also important to respect a client's resistance to discussing issues of religion.

Which of the following statements is true about working with the chronically mentally ill?

One in seven people with HIV do not know that they have the virus.

Approximately percent of Americans say they believe in God, and percent of Americans state that religion is fairly or very important to them.

Some suggest that when working with diverse clients, one should not adhere rigidly to one's ethical code and instead consider the moral underpinnings of codes.

Which of the following is not a common disability among the American population?

One piece of legislation that ensured that all children with a disability have the right to an education within the least restrictive environment is the:

Which of the following statements about older people is not true?

During a helping relationship with a woman, the helper should not:

Due to the universal nature of problems, it is not important to work with clients from diverse backgrounds when training to become a human service professional but is important to learn traditional counseling skills.

When working with individuals from different cultures, which of the following is not advised?

When helping an individual with a disability, it is important for the helper to:

When helping men, which of the following guidelines is helpful?

According to the most recent U.S. census, which of the following nondominant (minority) groups makes up the smallest proportion of the total U.S. population?

When working with individuals who are HIV-positive, which of the following is not important?

Knowledge of one's own gender biases, as well as the biases held by a given society, can allow a helper to be effective at what some have called __________ helping.

What percentage of Americans identify themselves as part of the Latinos/Latinas?

Which of the following may impede a helping relationship with a non-heterosexual person?

Defining the Human Service Professional

History and Current Issues in Human Services

Standards in the Profession: Skill Standards, Credentialing, Program Accreditation, and Ethics

Theoretical Approaches to Human Service Work

The Helping Interview: Skills, Process, and Case Management

Development of the Person

Couples, Family, and Group Helping

Organizational and Community Change and the Role of Consultation and Supervision

Culturally Competent Helping and Diversity

Research, Evaluation, and Assessment

Career Development, Processes, and Resources: Your Future in Human Services

Filters

Exam 10: Working With Varied Client Populations

Today, approximately ____% of Americans believe that marriages between same-sex couples should be legal.

Which of the following is not a crucial issue when working with people who live below the poverty line?

A client's religious beliefs and background should probably be discussed early in the helping relationship, but it is also important to respect a client's resistance to discussing issues of religion.

Which of the following statements is true about working with the chronically mentally ill?

One in seven people with HIV do not know that they have the virus.

Approximately ____ percent of Americans say they believe in God, and ____ percent of Americans state that religion is fairly or very important to them.

Some suggest that when working with diverse clients, one should not adhere rigidly to one's ethical code and instead consider the moral underpinnings of codes.

Which of the following is not a common disability among the American population?

One piece of legislation that ensured that all children with a disability have the right to an education within the least restrictive environment is the:

Which of the following statements about older people is not true?

During a helping relationship with a woman, the helper should not:

Due to the universal nature of problems, it is not important to work with clients from diverse backgrounds when training to become a human service professional but is important to learn traditional counseling skills.

When working with individuals from different cultures, which of the following is not advised?

When helping an individual with a disability, it is important for the helper to:

When helping men, which of the following guidelines is helpful?

According to the most recent U.S. census, which of the following nondominant (minority) groups makes up the smallest proportion of the total U.S. population?

When working with individuals who are HIV-positive, which of the following is not important?

Knowledge of one's own gender biases, as well as the biases held by a given society, can allow a helper to be effective at what some have called __________ helping.

What percentage of Americans identify themselves as part of the Latinos/Latinas?

Which of the following may impede a helping relationship with a non-heterosexual person?

Defining the Human Service Professional

History and Current Issues in Human Services

Standards in the Profession: Skill Standards, Credentialing, Program Accreditation, and Ethics

Theoretical Approaches to Human Service Work

The Helping Interview: Skills, Process, and Case Management

Development of the Person

Couples, Family, and Group Helping

Organizational and Community Change and the Role of Consultation and Supervision

Culturally Competent Helping and Diversity

Research, Evaluation, and Assessment

Career Development, Processes, and Resources: Your Future in Human Services

Filters

Approximately percent of Americans say they believe in God, and percent of Americans state that religion is fairly or very important to them.