Deck 8: Communicating in Groups

Question 1

During a support group meeting, a group member makes several sexually provocative remarks toward the group leader. What is the best response made by the group leader?

A) "What do you think your fellow group member is trying to tell us?"
B) "I want to discuss your sexually provocative remarks privately after this meeting."
C) "Our group work is of the highest priority; please align your remarks with the group purpose."
D) "I don't appreciate what you are saying, you are excused from the group until you are more respectful."

Answer 1

"Our group work is of the highest priority; please align your remarks with the group purpose."

Question 2

The group leader states, "Today we discussed some of the issues about taking medications, and each one of you developed a goal in relation to some of the problems you were experiencing. I think it was helpful that some of you were able to share your experiences with other group members." The leader's statement is an example of what leadership technique?

A) Harmonizing
B) Summarizing
C) Encouraging
D) Compromising

Answer 2

Summarizing

Question 3

When members of a group experience controversy, conflict, and disagreements, the nurse leading the group recognizes the importance of leadership role?

A) Encouraging member contributions and emphasizing cooperation in recognizing each person's talents related to group goals.
B) Focusing on working together and participating in another person's personal growth.
C) Having members introduce themselves and share a little of their background or their reason for coming to the group.
D) Helping members in accepting differences in member perceptions as being normal and growth producing.

Answer 3

Helping members in accepting differences in member perceptions as being normal and growth producing.

Question 4

The nurse is caring for a patient who has a large extended family. The nurse recognizes the patient is part of what type of group?

A) Focus
B) Educational
C) Primary
D) Secondary

Question 5

A long-standing group therapy meeting has been in process for 1/2 hour when a member arrives late. Another member says, "I thought we agreed as a group to come on time." This statement represents which type of rule?

A) Regulation
B) Law
C) Role
D) Norm

Question 6

Which of the following statements is true in relation to task functions?

A) When task functions predominate, member satisfaction increases.
B) When maintenance functions predominate, goals are achieved.
C) They are behaviors used to move toward goal achievement.
D) They are behaviors designed to ensure personal satisfaction.

Question 7

When leading a group meeting, the nurse notices two group members talking. Which of the following represents the best intervention by the nurse?

A) Ask the group, "Have you noticed who is talking at this time?"
B) Tell the two group members, "I would like you to stop talking."
C) Provide the two group members with a verbal summary of what the group has been discussing.
D) Ask the two group members, "Would you share your comments with the group?"

Question 8

A member of a support group frequently whispers to other members of the group and appears indifferent and passive during group meetings. Which of the following nonfunctional self-roles is represented in this situation?

A) Aggressor
B) Avoider
C) Blocker
D) Self-confessor

Question 9

The nurse recognizes an effective group includes which of the following characteristics?

A) Power resides in the leader and is not shared to assure focus on goals.
B) Communication is guarded to assure group time is used effectively.
C) Member are encouraged to express feelings when they align with group goals.
D) Goals are clearly identified and collaboratively developed to assure group focus.

Question 10

Which of the following describes group think?

A) A member of a corporate executive committee states, "You could be making a big mistake."
B) Members of a corporate executive committee fail to inform the chairperson that some middle managers do not support the decision.
C) A corporate executive committee cancels a press conference because of poor market survey results.
D) Members demonstrate a willingness to take interpersonal risks.

Question 11

Which of the following is a characteristic of a secondary group?

A) There is not a designated leader.
B) They have a prescribed structure.
C) They lack identified specific goals.
D) The group remains together even when goals are achieved.

Question 12

The nurse notices that a group member is quiet during support group meetings. What is the best intervention by the nurse for involving the quiet group member in the group process?

A) Ask the group if they have noticed that a group member never talks.
B) Ask the group what can be done to involve the quiet group member more.
C) Set up a private meeting with the quiet group member to discuss group participation and expectations of members.
D) Ask the quiet group member if he or she would like to comment on what another group member has just said.

Question 13

A breast cancer support group is the best example of what type of group structure?

A) Closed
B) Private
C) Homogeneous
D) Heterogeneous

Question 14

A member of a support group is concerned that the group has not been ending on time and that some members have been pairing off to discuss group issues after the meetings. The concerned group member expresses these concerns during a group meeting. This is an example of which maintenance function?

A) Setting standards
B) Consensus taking
C) Seeking information
D) Initiating discussion

Question 15

A staff nurse is assigned to lead a community group meeting comprised mostly of psychotic patients. When setting up this type of group meeting, the nurse recognizes what action is needed to help assure group productiveness?

A) Eliminating refreshments to keep the meeting room neat and orderly.
B) Assessing acutely psychotic patients for emotional stability prior to admission
C) Assuming a passive leadership role in order to avoid frightening the patients.
D) Choosing a fellow staff member to help co-lead the group is recommended.

Question 16

Group members are encouraged to express their feelings about one another and suggestions for future growth when which phase of group development is reached?

A) Formative phase
B) Engagement
C) Active intervention
D) Termination

Question 17

During the first session of an Alzheimer disease support group for family members, the nurse needs to focus on what group related goal?

A) Encouraging member contributions and emphasize cooperation in recognizing each person's talents related to group goals.
B) Accepting differences in member perceptions as being normal and growth producing.
C) Encouraging group members to introduce themselves and share a little of their background or their reason for coming to the group.
D) Linking constructive themes while stating the nature of any existing disagreements.