Question 1

When members of a group experience controversy, conflict, and disagreements, the nurse leading the group recognizes the importance of leadership role?

Accepted Answer

A)  Encouraging member contributions and emphasizing cooperation in recognizing each person's talents related to group goals. 
B)  Focusing on working together and participating in another person's personal growth. 
C)  Having members introduce themselves and share a little of their background or their reason for coming to the group. 
D)  Helping members in accepting differences in member perceptions as being normal and growth producing. 
A)  Encouraging member contributions and emphasizing cooperation in recognizing each person's talents related to group goals. 
B)  Focusing on working together and participating in another person's personal growth. 
C)  Having members introduce themselves and share a little of their background or their reason for coming to the group. 
D)  Helping members in accepting differences in member perceptions as being normal and growth producing. D

Question 2

Group members are encouraged to express their feelings about one another and suggestions for future growth when which phase of group development is reached?

Accepted Answer

A)  Formative phase 
B)  Engagement 
C)  Active intervention 
D)  Termination 
A)  Formative phase 
B)  Engagement 
C)  Active intervention 
D)  Termination D

Question 3

A long-standing group therapy meeting has been in process for 1/2 hour when a member arrives late. Another member says, "I thought we agreed as a group to come on time." This statement represents which type of rule?

Accepted Answer

A)  Regulation 
B)  Law 
C)  Role 
D)  Norm 
A)  Regulation 
B)  Law 
C)  Role 
D)  Norm D

Question 4

During the first session of an Alzheimer disease support group for family members, the nurse needs to focus on what group related goal?

Accepted Answer

A)  Encouraging member contributions and emphasize cooperation in recognizing each person's talents related to group goals. 
B)  Accepting differences in member perceptions as being normal and growth producing. 
C)  Encouraging group members to introduce themselves and share a little of their background or their reason for coming to the group. 
D)  Linking constructive themes while stating the nature of any existing disagreements. 
A)  Encouraging member contributions and emphasize cooperation in recognizing each person's talents related to group goals. 
B)  Accepting differences in member perceptions as being normal and growth producing. 
C)  Encouraging group members to introduce themselves and share a little of their background or their reason for coming to the group. 
D)  Linking constructive themes while stating the nature of any existing disagreements.

Question 5

A staff nurse is assigned to lead a community group meeting comprised mostly of psychotic patients. When setting up this type of group meeting, the nurse recognizes what action is needed to help assure group productiveness?

Accepted Answer

A)  Eliminating refreshments to keep the meeting room neat and orderly. 
B)  Assessing acutely psychotic patients for emotional stability prior to admission 
C)  Assuming a passive leadership role in order to avoid frightening the patients. 
D)  Choosing a fellow staff member to help co-lead the group is recommended. 
A)  Eliminating refreshments to keep the meeting room neat and orderly. 
B)  Assessing acutely psychotic patients for emotional stability prior to admission 
C)  Assuming a passive leadership role in order to avoid frightening the patients. 
D)  Choosing a fellow staff member to help co-lead the group is recommended.

Question 6

The nurse notices that a group member is quiet during support group meetings. What is the best intervention by the nurse for involving the quiet group member in the group process?

Accepted Answer

A)  Ask the group if they have noticed that a group member never talks. 
B)  Ask the group what can be done to involve the quiet group member more. 
C)  Set up a private meeting with the quiet group member to discuss group participation and expectations of members. 
D)  Ask the quiet group member if he or she would like to comment on what another group member has just said. 
A)  Ask the group if they have noticed that a group member never talks. 
B)  Ask the group what can be done to involve the quiet group member more. 
C)  Set up a private meeting with the quiet group member to discuss group participation and expectations of members. 
D)  Ask the quiet group member if he or she would like to comment on what another group member has just said.

Question 7

A member of a support group is concerned that the group has not been ending on time and that some members have been pairing off to discuss group issues after the meetings. The concerned group member expresses these concerns during a group meeting. This is an example of which maintenance function?

Accepted Answer

A)  Setting standards 
B)  Consensus taking 
C)  Seeking information 
D)  Initiating discussion 
A)  Setting standards 
B)  Consensus taking 
C)  Seeking information 
D)  Initiating discussion

Question 8

The group leader states, "Today we discussed some of the issues about taking medications, and each one of you developed a goal in relation to some of the problems you were experiencing. I think it was helpful that some of you were able to share your experiences with other group members." The leader's statement is an example of what leadership technique?

Accepted Answer

A)  Harmonizing 
B)  Summarizing 
C)  Encouraging 
D)  Compromising 
A)  Harmonizing 
B)  Summarizing 
C)  Encouraging 
D)  Compromising

Question 9

Which of the following is a characteristic of a secondary group?

Accepted Answer

A)  There is not a designated leader. 
B)  They have a prescribed structure. 
C)  They lack identified specific goals. 
D)  The group remains together even when goals are achieved. 
A)  There is not a designated leader. 
B)  They have a prescribed structure. 
C)  They lack identified specific goals. 
D)  The group remains together even when goals are achieved.

Question 10

The nurse recognizes an effective group includes which of the following characteristics?

Accepted Answer

A)  Power resides in the leader and is not shared to assure focus on goals. 
B)  Communication is guarded to assure group time is used effectively. 
C)  Member are encouraged to express feelings when they align with group goals. 
D)  Goals are clearly identified and collaboratively developed to assure group focus. 
A)  Power resides in the leader and is not shared to assure focus on goals. 
B)  Communication is guarded to assure group time is used effectively. 
C)  Member are encouraged to express feelings when they align with group goals. 
D)  Goals are clearly identified and collaboratively developed to assure group focus.

Question 11

Which of the following describes group think?

Accepted Answer

A)  A member of a corporate executive committee states, "You could be making a big mistake." 
B)  Members of a corporate executive committee fail to inform the chairperson that some middle managers do not support the decision. 
C)  A corporate executive committee cancels a press conference because of poor market survey results. 
D)  Members demonstrate a willingness to take interpersonal risks. 
A)  A member of a corporate executive committee states, "You could be making a big mistake." 
B)  Members of a corporate executive committee fail to inform the chairperson that some middle managers do not support the decision. 
C)  A corporate executive committee cancels a press conference because of poor market survey results. 
D)  Members demonstrate a willingness to take interpersonal risks.

Question 12

A member of a support group frequently whispers to other members of the group and appears indifferent and passive during group meetings. Which of the following nonfunctional self-roles is represented in this situation?

Accepted Answer

A)  Aggressor 
B)  Avoider 
C)  Blocker 
D)  Self-confessor 
A)  Aggressor 
B)  Avoider 
C)  Blocker 
D)  Self-confessor

Question 13

A breast cancer support group is the best example of what type of group structure?

Accepted Answer

A)  Closed 
B)  Private 
C)  Homogeneous 
D)  Heterogeneous 
A)  Closed 
B)  Private 
C)  Homogeneous 
D)  Heterogeneous

Question 14

The nurse is caring for a patient who has a large extended family. The nurse recognizes the patient is part of what type of group?

Accepted Answer

A)  Focus 
B)  Educational 
C)  Primary 
D)  Secondary 
A)  Focus 
B)  Educational 
C)  Primary 
D)  Secondary

Question 15

When leading a group meeting, the nurse notices two group members talking. Which of the following represents the best intervention by the nurse?

Accepted Answer

A)  Ask the group, "Have you noticed who is talking at this time?" 
B)  Tell the two group members, "I would like you to stop talking." 
C)  Provide the two group members with a verbal summary of what the group has been discussing. 
D)  Ask the two group members, "Would you share your comments with the group?" 
A)  Ask the group, "Have you noticed who is talking at this time?" 
B)  Tell the two group members, "I would like you to stop talking." 
C)  Provide the two group members with a verbal summary of what the group has been discussing. 
D)  Ask the two group members, "Would you share your comments with the group?"

Question 16

Which of the following statements is true in relation to task functions?

Accepted Answer

A)  When task functions predominate, member satisfaction increases. 
B)  When maintenance functions predominate, goals are achieved. 
C)  They are behaviors used to move toward goal achievement. 
D)  They are behaviors designed to ensure personal satisfaction. 
A)  When task functions predominate, member satisfaction increases. 
B)  When maintenance functions predominate, goals are achieved. 
C)  They are behaviors used to move toward goal achievement. 
D)  They are behaviors designed to ensure personal satisfaction.

Question 17

During a support group meeting, a group member makes several sexually provocative remarks toward the group leader. What is the best response made by the group leader?

Accepted Answer

A)  "What do you think your fellow group member is trying to tell us?" 
B)  "I want to discuss your sexually provocative remarks privately after this meeting." 
C)  "Our group work is of the highest priority; please align your remarks with the group purpose." 
D)  "I don't appreciate what you are saying, you are excused from the group until you are more respectful." 
A)  "What do you think your fellow group member is trying to tell us?" 
B)  "I want to discuss your sexually provocative remarks privately after this meeting." 
C)  "Our group work is of the highest priority; please align your remarks with the group purpose." 
D)  "I don't appreciate what you are saying, you are excused from the group until you are more respectful."

Exam 8: Communicating in Groups

When members of a group experience controversy, conflict, and disagreements, the nurse leading the group recognizes the importance of leadership role?

Group members are encouraged to express their feelings about one another and suggestions for future growth when which phase of group development is reached?

A long-standing group therapy meeting has been in process for 1/2 hour when a member arrives late. Another member says, "I thought we agreed as a group to come on time." This statement represents which type of rule?

During the first session of an Alzheimer disease support group for family members, the nurse needs to focus on what group related goal?

A staff nurse is assigned to lead a community group meeting comprised mostly of psychotic patients. When setting up this type of group meeting, the nurse recognizes what action is needed to help assure group productiveness?

The nurse notices that a group member is quiet during support group meetings. What is the best intervention by the nurse for involving the quiet group member in the group process?

A member of a support group is concerned that the group has not been ending on time and that some members have been pairing off to discuss group issues after the meetings. The concerned group member expresses these concerns during a group meeting. This is an example of which maintenance function?

Which of the following is a characteristic of a secondary group?

The nurse recognizes an effective group includes which of the following characteristics?

Which of the following describes group think?

A member of a support group frequently whispers to other members of the group and appears indifferent and passive during group meetings. Which of the following nonfunctional self-roles is represented in this situation?

A breast cancer support group is the best example of what type of group structure?

The nurse is caring for a patient who has a large extended family. The nurse recognizes the patient is part of what type of group?

When leading a group meeting, the nurse notices two group members talking. Which of the following represents the best intervention by the nurse?

Which of the following statements is true in relation to task functions?

During a support group meeting, a group member makes several sexually provocative remarks toward the group leader. What is the best response made by the group leader?

Historical Perspectives and Contemporary Dynamics

Clarity and Safety in Communication

Professional Guides for Nursing Communication

Clinical Judgment: Critical Thinking and Ethical Decision Making

Developing Patient-Centered Communication Skills

Variation in Communication Styles

Intercultural Communication

Self-Concept in Professional Interpersonal Relationships

Developing Patient Centered Therapeutic Relationships

Bridges and Barriers in Therapeutic Relationships

Communicating With Families

Resolving Conflicts Between Nurse and Patient

Communication Strategies for Health Promotion, and Disease Prevention

Communication in Health Teaching and Coaching

Communication in Stressful Situations

Communicating With Patients Experiencing Communication Deficits

Communicating With Children

Communicating With Older Adults

Communicating With Patients in Crisis

Communication Approaches in Palliative Care

Role Relationship Communication Within Nursing

Interprofessional Communication

Communicating for Continuity of Care

E-Documentation in Health Information Technology Systems

M-Health and Communication Technology

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