Deck 7: Training and Development

Question 1

Declarative knowledge is an example of a __________ learning outcome.

A)cognitive
B)behavioral
C)skill-based
D)affective

Answer 1

A

Question 2

The three categories of learning outcomes include all of the following except

A)cognitive.
B)behavioral.
C)skill-based.
D)affective.

Answer 2

B

Question 3

A graphic designer for an Internet web design company goes through a six-week training program.Various technical skills for using software applications are acquired.This type of learning outcome is

A)cognitive.
B)behavioral.
C)skill-based.
D)affective.

Answer 3

C

Question 4

Which type of orientation emphasizes doing well in training and being evaluated positively?

A)goal orientation
B)mastery orientation
C)training orientation
D)performance orientation

Question 5

Behavior modification is based on

A)trainee learning.
B)trainee motivation.
C)social learning theory.
D)reinforcement theory.

Question 6

According to Skinner,________ increases the probability that a behavior will be repeated.

A)punishment
B)goal orientation
C)positive reinforcement
D)negative reinforcement

Question 7

Training needs analysis includes all of the following except

A)organizational analysis
B)task analysis
C)motivational analysis
D)person analysis

Question 8

Which category of trainee readiness includes performance orientation?

A)trainee motivation
B)general mental ability
C)goal orientation
D)experience level

Question 9

A modification in attitudes or beliefs is an example of a(n)__________ learning outcome.

A)cognitive
B)behavioral
C)skill-based
D)affective

Question 10

The systematic acquisition of skills,concepts,or attitudes that result in improved performance is called

A)training.
B)learning.
C)evaluation.
D)intelligence.

Question 11

Objectives are important for training programs because

A)they help compensate for poor instruction by trainers.
B)they allow for loose adherence to a training structure.
C)they clarify what is to be learned in the training program.
D)they shorten the training program's overall length.

Question 12

Which of the following types of training needs analysis examines what employees must do to perform the job properly?

A)organizational analysis
B)task analysis
C)motivational analysis
D)person analysis

Question 13

In which type of training environment would an experienced trainee with high ability most likely thrive?

A)a longer,less structured program
B)a shorter,less structured program
C)a longer,more structured program
D)a shorter,more structured program

Question 14

Procedural knowledge is an example of a ___________ learning outcome.

A)cognitive
B)behavioral
C)skill-based
D)affective

Question 15

While attending a fire academy,trainees learn rules and procedures for various types of situations.This type of learning outcome is

A)cognitive.
B)behavioral.
C)skill-based.
D)affective.

Question 16

After completing a residency,a medical student learned the importance of interpersonal relations with patients.This type of learning outcome is

A)cognitive.
B)behavioral.
C)skill-based.
D)affective.

Question 17

Which of the following types of training needs analysis examines goals,available resources,and ways in which training should be directed?

A)organizational analysis
B)task analysis
C)motivational analysis
D)person analysis

Question 18

Which type of orientation views mistakes as a part of the learning process?

A)goal orientation
B)mastery orientation
C)training orientation
D)performance orientation

Question 19

Which of the following types of analysis identifies which individuals need training and what type of instruction they need?

A)organizational analysis
B)task analysis
C)motivational analysis
D)person analysis

Question 20

An assessment of competencies is increasingly being included in which of the following types of training needs analysis?

A)organizational analysis
B)task analysis
C)motivational analysis
D)person analysis

Question 21

The ______________ is an instructional approach that provides the trainees with information that helps them interpret their past performance and also determine what they should be studying and practicing to improve their future performance.

A)Horizontal Transfer Approach
B)Blended Learning Approach
C)Adaptive Guidance Approach
D)Vertical Transfer Approach

Question 22

The extent to which a training task helps develop KSAOs required on the job is called

A)psychological fidelity.
B)physical fidelity.
C)automaticity.
D)active practice.

Question 23

A college student who crams for a test the night before is using

A)whole learning.
B)part learning.
C)massed practice.
D)distributed practice.

Question 24

____________ is the transfer of messages across different settings or contexts at the same level of the organization.

A)Vertical Transfer
B)Transfer of Training Climate
C)Horizontal Transfer
D)Transfer of Training

Question 25

Training that involves pilots practicing in a flight simulator that mirrors the actual layout of a real airplane cockpit has

A)psychological fidelity.
B)physical fidelity.
C)automaticity.
D)active practice.

Question 26

All of the following are discussed in the textbook as reasons for using a simulator in training except

A)controlled reproducibility.
B)safety considerations.
C)cost.
D)time.

Question 27

When a task is over-learned and can be performed with limited attention,the result is

A)active practice.
B)behavior modification.
C)behavior modeling.
D)automaticity.

Question 28

A trainee in a financial firm is assigned to follow a manager for a day in order to observe how to handle various situations.This example is based on principles of

A)trainee learning.
B)trainee motivation.
C)social learning theory.
D)reinforcement theory.

Question 29

A college student who prepares for a test by studying for 2 hours over the last 4 nights before an exam is using

A)whole learning.
B)part learning.
C)massed practice.
D)distributed practice.

Question 30

The type of training method that allows learners to practice material that they previously had difficulty with is called

A)classroom lectures.
B)linear programming.
C)branching programming.
D)job rotation.

Question 31

Which type of job training is more common in European countries (e.g.,Germany and Denmark)than in the United States?

A)on-the-job training
B)apprenticeship
C)job rotation
D)programmed instruction

Question 32

The idea that humans can learn indirectly by observing others is based on

A)trainee learning.
B)trainee motivation.
C)social learning theory.
D)reinforcement theory.

Question 33

Jessie just started a new training program at work that grants the trainees much more control over their training.Since Jessie desires more control over her training,it is suggested that ____________ be used along with her new training program in order to receive the best results.

A)Critical Thinking Skills
B)Adaptive Guidance
C)Blended Learning
D)Distance Learning

Question 34

All of the following are features of learning organizations except

A)they develop systems to enhance sharing of information.
B)they emphasize innovation.
C)they encourage structure.
D)they value the development of employees.

Question 35

Brandi just started a new training program at work.Two days a week she receives live instruction,and the other three days she receives video instruction.Which term best describes the instructional approach Brandi's work is using?

A)Horizontal Transfer Approach
B)Blended Learning Approach
C)Adaptive Guidance Approach
D)Vertical Transfer Approach

Question 36

The belief in one's capability to perform a specific task or reach a specific goal is called

A)trainee motivation.
B)trainee learning.
C)self-efficacy.
D)goal-setting.

Question 37

Police recruits who participate in target practice in order to refine their shooting skills are performing

A)active practice.
B)behavior modification.
C)behavior modeling.
D)automaticity.

Question 38

Linear programming is a type of

A)simulator
B)job rotation
C)classroom instruction
D)programmed instruction

Question 39

Behavior modeling is used to apply the principles of

A)trainee learning.
B)trainee motivation.
C)social learning theory.
D)reinforcement theory.

Question 40

Blended Learning uses:

A)Distance Learning
B)Observed Learning
C)Face-to-face Learning
D)Both A and C

Question 41

When sexual compliance is stated as necessary for a person to receive a raise or a promotion,there is evidence for ___________________ harassment.

A)hostile work environment.
B)sexual intimidation.
C)protected class.
D)quid pro quo.

Question 42

In Kirkpatrick's four-level model,which level measures how well the behaviors learned in training transfer to the job?

A)level 1 (reaction)
B)level 2 (learning)
C)level 3 (behavioral)
D)level 4 (results)

Question 43

_______________________ is concerned with the link between individual training outcomes and the outcomes at higher levels of the organization.

A)Transfer of Training Climate
B)Horizontal Transfer
C)Vertical Transfer
D)Transfer of Training

Question 44

In Kirkpatrick's four-level model,which level measures impressions of the program?

A)level 1 (reaction)
B)level 2 (learning)
C)level 3 (behavioral)
D)level 4 (results)

Question 45

In Kirkpatrick's four-level model,which level measures how much was learned in the training program?

A)level 1 (reaction)
B)level 2 (learning)
C)level 3 (behavioral)
D)level 4 (results)

Question 46

In Kirkpatrick's four-level model,which level provides measures of how well the training can be related to organizational outcomes?

A)level 1 (reaction)
B)level 2 (learning)
C)level 3 (behavioral)
D)level 4 (results)

Question 47

A cultural assimilator is used for training programs dealing with

A)sexual harassment.
B)cross-cultural issues.
C)age discrimination.
D)gender discrimination.

Question 48

The systematic collection of information that can be used to make effective training decisions is called

A)training learning.
B)training assessment.
C)training evaluation.
D)training modification.

Question 49

Coaching is

A)a group-based form of learning,generally with a single leader.
B)a practical,goal-focused form of personal,one-on-one learning.
C)a form of learning that pairs two coworkers together in a support system.
D)a remedial technique for only the weakest performers.

Question 50

When training transfers across different levels of an organization,it is referred to as:

A)Vertical Transfer
B)Transfer of Training Climate
C)Horizontal Transfer
D)Transfer of Training