Deck 9: Communicating Leadership

Question 1

Leadership theorists Ralph White and Ronald Lippitt have argued that leadership styles should be viewed as a continuum from autocratic to democratic to

A) communism.
B) laissez-faire.
C) authoritarian.
D) anarchy.

Answer 1

B

Question 2

Which of the following types of leadership is characterized by the social, linguistic, and cultural aspects of leadership as reflected in concrete interactional processes?

A) Discursive
B) Transformational
C) Democratic
D) Authoritarian

Answer 2

A

Question 3

Which of the following types of leaders has a singular ability to communicate vision as a way of inspiring others?

A) Transformational
B) Transactional
C) Natural-born
D) Situational

Answer 3

A

Question 4

Laissez-faire was the style of government of which country during World War II?

A) The United States
B) Great Britain
C) France
D) Germany

Question 5

Quid pro quo and hostile work environment are types of

A) organizational cultures.
B) emotional labor.
C) workplace bullying.
D) sexual harassment.

Question 6

Research suggests that which of the following concepts is more useful to organizational leaders than openness?

A) Supportive communication
B) Democratic practice
C) Consensus building
D) None of the options are correct.

Question 7

Which of the following theories of leadership focuses on in-group and out-group relationships?

A) Theory of open communication
B) Two-tiered theory of communication leadership
C) Theory of supportive communication
D) Theory of leader-member exchange

Question 8

When leaders blend personal humility about their accomplishments with a profound commitment to the good of the company, they are said to be leading with

A) ethics.
B) modesty.
C) presence.
D) common sense.

Question 9

Chapter 9 cites several failures in leadership that have increased the stakes for finding and training effective leaders. Which of the following is NOT one of those reasons?

A) Various financial debacles of the late twentieth and early twenty-first centuries
B) Failures of global leaders to address fiscal challenges
C) Failures of global leaders to address environmental challenges
D) Failure of global leadership to ensure democratic practices in local elections

Question 10

How many people are estimated to experience consistent mistreatment in the workplace?

A) One in three
B) One in five
C) One in six
D) Three in four

Question 11

All of the following qualities make up an effective servant leader except

A) valuing individuals.
B) networking.
C) acting with integrity.
D) managing conflict.

Question 12

According to the text, which of the following is being used to describe the "new type of leader" who seeks to lead an organization through an increasingly turbulent environment?

A) Boundary spanner
B) Democratic leader
C) Situational leader
D) Change agent

Question 13

Which of the following is NOT a suggestion that the text offers for dealing with sexual harassment?

A) Confront the harasser
B) Ask to be moved to a different division
C) Report behaviors to the supervisor
D) Keep a written record

Question 14

All of the following are best-known practices associated with employee motivation except

A) conducting an employee needs analysis.
B) setting challenging goals.
C) treating everyone fairly.
D) meeting employees' expectations.

Question 15

Which of the following four essential characteristics of effective communication with employees involves sharing power and decision making with employees?

A) Openness
B) Supportiveness
C) Motivation
D) Empowerment

Question 16

According to Blake and Mouton, all of the following are styles of leadership except

A) Country Club Management.
B) Impoverished Management.
C) Empowered Management.
D) Organization Man Management.

Question 17

Phillip and Emily Tompkins claim that a significant cause of the Challenger and Columbia space shuttle disasters was

A) lack of clear leadership.
B) a breakdown of communication networks.
C) an erosion of open communication.
D) no organizational communication.

Question 18

When managers are compelled to act more like a coach than a boss, they are engaging in

A) motivation.
B) empowerment.
C) openness.
D) supportiveness.

Question 19

Which of the following is responsible for the legal definition of harassment?

A) U.S. Department of Labor
B) Individual organizations
C) Equal Employment Opportunity Commission
D) None of the options are correct.

Question 20

Leaders often develop unique combinations of habits that make them memorable as leaders. Which of the following is not one of those habits?

A) Habits of mind
B) Habits of empathy
C) Habits of character
D) Habits of authentic communicative performance

Question 21

Situational Leadership simply means that the right leader will rise up depending on the situation.

Question 22

Although Situational Leadership can be useful, the text suggests that this approach to leadership often ignores three things. Which of the following ideas is not one that Situational Leadership often ignores?

A) The process of identifying people for leadership who are flexible and adaptive in their orientation to others
B) The method for identifying people who communicate effectively
C) The skills associated with inspiring others
D) The maturity that a group demonstrates

Question 23

Which of the following reasons does the text identify as a reason that bullying is so persistent in workplaces?

A) Individuals who are bullied often do not know how to tell their story of abuse to someone who can help them because they fear retribution.
B) Bullying is indirectly rewarded by organizational leaders.
C) Bullies can appear perfectly nice in front of other organizational members.
D) Individuals who are bullied do not want to get fired.

Question 24

Active listening is more important to the open communication perspective than it is for the supportive communication perspective.

Question 25

Emotionally abusive behavior found in adults begins early in life.

Question 26

Which of the following characteristics of a leader is especially important because of its inspirational qualities?

A) Directness
B) Supportiveness
C) Modesty
D) Physical attractiveness

Question 27

Transformational leadership is the approach to leadership that is more likely to emphasize organizational change.

Question 28

Effective supervisors are demanding and directive as opposed to persuasive.

Question 29

Openness does not include nonverbal dimensions.

Question 30

Bullying has negative implications for both the individual and the organization.

Question 31

Slurs about sex, race, religion, ethnicity, or disabilities can be considered a form of harassment.

Question 32

Bullying must be verbal in order to be classified as such.

Question 33

Sexual harassment is an organizational problem, not a personal problem.

Question 34

Leaders are often required to become less self-focused and to focus more on other individuals and groups.

Question 35

Leaders who practice personal humility are a risk to their organization.

Question 36

A common theme across research and commentary from Maureen Dowd, Alexandra Murphy, and Angela Trethewey is that leaders tend to be

A) physically attractive.
B) the best "man" for the job.
C) from upper-middle-class families.
D) the person with the most power.

Question 37

"Big D discourse" and "little d discourse" are associated with discursive leadership.

Question 38

According to Chapter 9, how often is a workplace bully the boss?

A) 50 percent
B) 63 percent
C) 72 percent
D) 84 percent

Question 39

Empowerment can enhance an employee's feeling of self-efficacy.

Question 40

Leadership today calls for more present-mindedness than having a vision for the future.

Question 41

When are transformational leaders most effective? Offer an example that illustrates your point.

Question 42

Chapter 9 puts a focus on the dark side of organizational leadership, including workplace bullying, harassment, and sexual harassment. What does the text identify as some specific communication strategies that organizational members can enact to address this dark side?

Question 43

Chapter 9 outlines several approaches to leadership. Among those approaches are Situational Leadership , transformational leadership, and discursive leadership. Under what conditions are each of these approaches appropriate?

Question 44

What is the difference between motivation and empowerment? Offer an example that differentiates the two.

Question 45

Leadership theories suggest that effective leaders have certain habits. Explain the three habits of effective leaders outlined in Chapter 9. Select a leader in contemporary society who epitomizes these habits, and illustrate how that person embodies these habits.

Question 46

Explain the relevance of physical traits to the development of leaders in U.S. society.

Question 47

When is Situational Leadership^® the most appropriate approach to take? Offer an example that illustrates your point.

Question 48

Describe the concept of discursive leadership. What does the text mean by "big D discourse" and "little d discourse"?

Question 49

Describe the managerial styles communicated on Blake and Mouton's managerial grid.

Question 50

How has Simon Sinek introduced the Golden Circle as a simplified motivational process?

Question 51

What are the two types of sexual harassment? Offer an example of each.

Question 52

How do managers demonstrate habits of authentic communicative performance?

Question 53

Chapter 9 illustrates how harassment and sexual harassment are not limited to opposite-sex cases. Increasingly, same-sex harassment cases are being brought to trial. What are some of the challenges that individuals still face when it comes to filing a same-sex harassment claim?