Deck 15: Informal Reports
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Deck 15: Informal Reports
1
Choose the statement that is most accurate.
A) Progress reports are written for internal personnel only.
B) Managers use progress reports to monitor employees and evaluate projects.
C) Using the memo format for a progress report is appropriate for an internal audience.
D) a and b.
E) b and c.
A) Progress reports are written for internal personnel only.
B) Managers use progress reports to monitor employees and evaluate projects.
C) Using the memo format for a progress report is appropriate for an internal audience.
D) a and b.
E) b and c.
E
2
Most informal reports are sent as attachments to email.
True
3
Peer review reports
A) are written by one employee about another and submitted to the manager.
B) support criticism by offering specific examples.
C) are never written in memo format.
D) avoid offering suggestions or resources.
E) end by re-emphasizing all the negative points.
A) are written by one employee about another and submitted to the manager.
B) support criticism by offering specific examples.
C) are never written in memo format.
D) avoid offering suggestions or resources.
E) end by re-emphasizing all the negative points.
B
4
Analytical reports
A) provide information.
B) provide conclusions.
C) evaluate and interpret information.
D) a and b.
E) a, b, and c.
A) provide information.
B) provide conclusions.
C) evaluate and interpret information.
D) a and b.
E) a, b, and c.
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5
Peer review reports should avoid suggesting alternative courses of action when providing constructive criticism.
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6
A recommendation report is an informational report.
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7
Feasibility reports and recommendation reports are similar in that they both
A) have managers and other decision makers as their primary audience.
B) emphasize expected rather than possible benefits.
C) discuss the problem or situation before the recommendation.
D) a and b.
E) a, b, and c.
A) have managers and other decision makers as their primary audience.
B) emphasize expected rather than possible benefits.
C) discuss the problem or situation before the recommendation.
D) a and b.
E) a, b, and c.
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8
Meeting minutes are usually prepared by one person assigned to be the recorder.
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9
For meeting minutes, do all of the following except
A) list attendees.
B) describe agenda items.
C) include personal commentary.
D) include a title and the meeting date.
E) record all decisions made.
A) list attendees.
B) describe agenda items.
C) include personal commentary.
D) include a title and the meeting date.
E) record all decisions made.
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10
To give a colleague constructive criticism, write a_________report.
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11
Choose the statement below that is least accurate.
A) A trip report is a type of periodic activity report.
B) Periodic activity reports are written for internal audiences.
C) Like progress reports, periodic activity reports summarize activities over a specific period.
D) Periodic activity reports help managers monitor workload.
E) Periodic activity reports include essential information but not minor details.
A) A trip report is a type of periodic activity report.
B) Periodic activity reports are written for internal audiences.
C) Like progress reports, periodic activity reports summarize activities over a specific period.
D) Periodic activity reports help managers monitor workload.
E) Periodic activity reports include essential information but not minor details.
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12
Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.
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13
Trip reports help managers monitor employee activities.
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14
Most informal reports are prepared quickly and include little or no background information.
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15
The two categories of informal reports are
__________and _________
__________and _________
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16
A periodic activity report is a type of trip report.
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17
Progress reports for external clients should be delivered on company letterhead to provide a legal record.
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18
Types of informational reports include
A) trip reports and peer review reports.
B) progress reports, activity reports, and meeting minutes.
C) feasibility and recommendation reports.
D) peer review reports and progress reports.
E) trip reports, meeting minutes, and recommendation reports.
A) trip reports and peer review reports.
B) progress reports, activity reports, and meeting minutes.
C) feasibility and recommendation reports.
D) peer review reports and progress reports.
E) trip reports, meeting minutes, and recommendation reports.
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19
Trip reports should include
A) agenda items.
B) a title.
C) a purpose statement.
D) a and b.
E) b, and c.
A) agenda items.
B) a title.
C) a purpose statement.
D) a and b.
E) b, and c.
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20
When writing recommendation reports,
A) avoid delivering them via an email attachment.
B) discuss the background in detail but keep the recommendation as brief as possible.
C) use an obsequious tone.
D) end with a list of benefits for taking action.
E) make headings broad and general.
A) avoid delivering them via an email attachment.
B) discuss the background in detail but keep the recommendation as brief as possible.
C) use an obsequious tone.
D) end with a list of benefits for taking action.
E) make headings broad and general.
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