Question 1

Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.

Accepted Answer

A) True 
 B)False  False

Question 2

Most informal reports are sent as attachments to email.

Accepted Answer

A) True 
 B)False  True

Question 3

When writing recommendation reports,

Accepted Answer

A)  avoid delivering them via an email attachment. 
B)  discuss the background in detail but keep the recommendation as brief as possible. 
C)  use an obsequious tone. 
D)  end with a list of benefits for taking action. 
E)  make headings broad and general. 
A)  avoid delivering them via an email attachment. 
B)  discuss the background in detail but keep the recommendation as brief as possible. 
C)  use an obsequious tone. 
D)  end with a list of benefits for taking action. 
E)  make headings broad and general. D

Question 4

Trip reports should include

Accepted Answer

A)  agenda items. 
B)  a title. 
C)  a purpose statement. 
D)  a and b. 
E)  b, and c. 
A)  agenda items. 
B)  a title. 
C)  a purpose statement. 
D)  a and b. 
E)  b, and c.

Question 5

Analytical reports

Accepted Answer

A)  provide information. 
B)  provide conclusions. 
C)  evaluate and interpret information. 
D)  a and b. 
E)  a, b, and c. 
A)  provide information. 
B)  provide conclusions. 
C)  evaluate and interpret information. 
D)  a and b. 
E)  a, b, and c.

Question 6

A recommendation report is an informational report.

Accepted Answer

A) True 
 B)False

Question 7

Feasibility reports and recommendation reports are similar in that they both

Accepted Answer

A)  have managers and other decision makers as their primary audience. 
B)  emphasize expected rather than possible benefits. 
C)  discuss the problem or situation before the recommendation. 
D)  a and b. 
E)  a, b, and c. 
A)  have managers and other decision makers as their primary audience. 
B)  emphasize expected rather than possible benefits. 
C)  discuss the problem or situation before the recommendation. 
D)  a and b. 
E)  a, b, and c.

Question 8

To give a colleague constructive criticism, write a_________report.

Accepted Answer

The answer of To give a colleague constructive criticism, write...

Question 9

Types of informational reports include

Accepted Answer

A)  trip reports and peer review reports. 
B)  progress reports, activity reports, and meeting minutes. 
C)  feasibility and recommendation reports. 
D)  peer review reports and progress reports. 
E)  trip reports, meeting minutes, and recommendation reports. 
A)  trip reports and peer review reports. 
B)  progress reports, activity reports, and meeting minutes. 
C)  feasibility and recommendation reports. 
D)  peer review reports and progress reports. 
E)  trip reports, meeting minutes, and recommendation reports.

Question 10

Peer review reports should avoid suggesting alternative courses of action when providing constructive criticism.

Accepted Answer

A) True 
 B)False

Question 11

Most informal reports are prepared quickly and include little or no background information.

Accepted Answer

A) True 
 B)False

Question 12

Choose the statement below that is least accurate.

Accepted Answer

A)  A trip report is a type of periodic activity report. 
B)  Periodic activity reports are written for internal audiences. 
C)  Like progress reports, periodic activity reports summarize activities over a specific period. 
D)  Periodic activity reports help managers monitor workload. 
E)  Periodic activity reports include essential information but not minor details. 
A)  A trip report is a type of periodic activity report. 
B)  Periodic activity reports are written for internal audiences. 
C)  Like progress reports, periodic activity reports summarize activities over a specific period. 
D)  Periodic activity reports help managers monitor workload. 
E)  Periodic activity reports include essential information but not minor details.

Question 13

Trip reports help managers monitor employee activities.

Accepted Answer

A) True 
 B)False

Question 14

Meeting minutes are usually prepared by one person assigned to be the recorder.

Accepted Answer

A) True 
 B)False

Question 15

For meeting minutes, do all of the following except

Accepted Answer

A)  list attendees. 
B)  describe agenda items. 
C)  include personal commentary. 
D)  include a title and the meeting date. 
E)  record all decisions made. 
A)  list attendees. 
B)  describe agenda items. 
C)  include personal commentary. 
D)  include a title and the meeting date. 
E)  record all decisions made.

Question 16

The two categories of informal reports are
__________and _________

Accepted Answer

informatio

Question 17

Choose the statement that is most accurate.

Accepted Answer

A)  Progress reports are written for internal personnel only. 
B)  Managers use progress reports to monitor employees and evaluate projects. 
C)  Using the memo format for a progress report is appropriate for an internal audience. 
D)  a and b. 
E)  b and c. 
A)  Progress reports are written for internal personnel only. 
B)  Managers use progress reports to monitor employees and evaluate projects. 
C)  Using the memo format for a progress report is appropriate for an internal audience. 
D)  a and b. 
E)  b and c.

Question 18

Progress reports for external clients should be delivered on company letterhead to provide a legal record.

Accepted Answer

A) True 
 B)False

Question 19

Peer review reports

Accepted Answer

A)  are written by one employee about another and submitted to the manager. 
B)  support criticism by offering specific examples. 
C)  are never written in memo format. 
D)  avoid offering suggestions or resources. 
E)  end by re-emphasizing all the negative points. 
A)  are written by one employee about another and submitted to the manager. 
B)  support criticism by offering specific examples. 
C)  are never written in memo format. 
D)  avoid offering suggestions or resources. 
E)  end by re-emphasizing all the negative points.

Question 20

A periodic activity report is a type of trip report.

Accepted Answer

A) True 
 B)False

Exam 15: Informal Reports

Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.

Most informal reports are sent as attachments to email.

When writing recommendation reports,

Trip reports should include

Analytical reports

A recommendation report is an informational report.

Feasibility reports and recommendation reports are similar in that they both

To give a colleague constructive criticism, write a_________report.

Types of informational reports include

Peer review reports should avoid suggesting alternative courses of action when providing constructive criticism.

Most informal reports are prepared quickly and include little or no background information.

Choose the statement below that is least accurate.

Trip reports help managers monitor employee activities.

Meeting minutes are usually prepared by one person assigned to be the recorder.

For meeting minutes, do all of the following except

The two categories of informal reports are __________and _________

Choose the statement that is most accurate.

Progress reports for external clients should be delivered on company letterhead to provide a legal record.

Peer review reports

A periodic activity report is a type of trip report.

Technical Communication: Global, Collaborative, and Digital

The Research Process in Technical Communication

Providing Audiences With Usable Information

Recognizing Ethical Issues in Technical Communication

Structuring Information for Your Readers

Writing With a Readable Style

Using Audience-Centered Visuals

Designing User-Friendly Documents

Résumés and Other Employment Materials

Memos and Letters

Definitions

Descriptions

Instructions and Procedures

Summaries

Formal Reports

Proposals

Email

Blogs, Wikis, and Web Pages

Social Media

Oral Presentations and Video Conferencing

Filters

The two categories of informal reports are __and _