Deck 7: Technology and Written Communication in the Medical Office

Question 1

Which of the following dates is written correctly for inclusion in the heading of a letter?

A) 5/1/07
B) May 1^st, 2016
C) May 1, 2016
D) May 1, '16

Answer 1

May 1, 2016

Question 2

Which of the following words is spelled incorrectly?

A) Wheal
B) Prosthesis
C) Rhyhmical
D) Vacuum

Answer 2

Rhyhmical

Question 3

Business letters are usually __________ spaced.

A) single
B) one and a half
C) double
D) one and a quarter

Answer 3

single

Question 4

What is the purpose of noting "c: Alice Adams, M.D." at the bottom of a letter?

A) To request that the receiver make a copy of the letter for Dr. Adams
B) To instruct the medical assistant to send the same letter to Dr. Adams
C) To advise the receiver that a duplicate letter has been sent to Dr. Adams
D) To tell the receiver that Dr. Adams has more information about the subject of the letter

Question 5

Which of the following terms is spelled correctly?

A) Commensurate
B) Commensarate

Question 6

Which of the following terms is spelled correctly?

A) Crediability
B) Credibility

Question 7

Which of the following terms is spelled correctly?

A) Tolerence
B) Tolerance

Question 8

Which of the following terms is spelled correctly?

A) Optimistic
B) Optimestic

Question 9

Which of the following terms is spelled correctly?

A) Competent
B) Compatant

Question 10

Which medical assistant has a good work ethic?

A) Angela, who arrives on time every day
B) Roy, who completes his duties and leaves early
C) John, who is sick often and has missed several days of work
D) Mac, who complains to the patients about his workload

Question 11

Which of the following terms is spelled correctly?

A) Demeaner
B) Demeanor

Question 12

Which size letterhead is appropriate for most business correspondence?

A) 5 1/2 * 8 1/2 inches
B) 7 1/4 * 10 1/2 inches
C) 8 1/2 * 11 inches
D) 17 *22 inches

Question 13

Words that replace nouns so that they do not have to be repeated constantly are called

A) verbs.
B) prepositions.
C) pronouns.
D) interjections.

Question 14

Which of the following words is spelled incorrectly?

A) Perseverence
B) Pruritus
C) Infarction
D) Cirrhosis

Question 15

Which of the following is the usual business envelope size?

A) No. 5
B) No. 10
C) No. 6
D) No. 5.

Question 16

Which of the following terms is spelled correctly?

A) Detrimental
B) Detrimantal

Question 17

Which of the following terms is spelled correctly?

A) Disseminated
B) Desseminated

Question 18

Which of the following is an output device?

A) Printer
B) Scanner
C) Light pen
D) Keyboard

Question 19

Which of the following terms is spelled correctly?

A) Reaproach
B) Reproach

Question 20

Which of the following words is spelled incorrectly?

A) Pamphlet
B) Questionnairre
C) Height
D) Committee

Question 21

Computer hardware can be divided into all of the following categories except one. Which is the exception?

A) Input devices
B) External components
C) Secondary storage devices
D) Network access devices

Question 22

Encrypted data are called

A) flash.
B) cipher text.
C) crackers.
D) firewalls.

Question 23

Cipher text is another name for which of the following?

A) Decryption data
B) Encrypted data
C) Firewall
D) Audit trail

Question 24

All of the following are advantages to using laser printers except

A) cost.
B) speed.
C) quality of printing.
D) efficiency.

Question 25

Which of the following is used to ensure that all office computer programs and data are secure in case of a mishap, fire, or natural disaster?

A) RAM
B) Microprocessor
C) Write-protection
D) Backup functions

Question 26

An ergonomic workstation designed for prolonged use will not include which of the following?

A) Headsets
B) Split-key keyboards
C) Laptops and tablets
D) Foam wrist rest

Question 27

A mouse is a(n)

A) output device.
B) input device.
C) storage device.
D) processor.

Question 28

What are used to help prevent access to private networks?

A) Network systems
B) Virus detectors
C) Scanners
D) Firewalls

Question 29

Common output devices in the healthcare setting include which of the following?

A) Monitors
B) Printers
C) Speakers
D) All of the above

Question 30

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the

A) cursor.
B) scanner.
C) control key.
D) mouse.

Question 31

Which of the following is referred to as the "brains" of the computer?

A) CPU
B) RAM
C) ROM
D) HDD
E) SSD

Question 32

In written communication, which of the following should not be capitalized unless the word is the first word of a sentence?

A) Names of people
B) National nouns and adjectives
C) Common nouns
D) Proper nouns

Question 33

Which of the following describes a phrase without a main clause and is a major error in writing?

A) Complete sentence
B) Verb
C) Noun
D) Fragment

Question 34

Which part of the computer contains logic circuitry, which interprets instructions from a program?

A) Application software
B) CPU
C) CD-ROM
D) ROM

Question 35

Which of the following keyboards helps reduce repetitive strain injuries by minimizing muscle strain?

A) QWERTY keyboard
B) Wireless keyboard
C) Split-key layout
D) Waved or curved key layout
E) Both C and D

Question 36

A series of computers that are linked, allowing them to share information, is a(n)

A) database.
B) clearinghouse.
C) network.
D) Internet.

Question 37

The EHR software contains limited information, usually related to medical treatment for one healthcare facility. The EMR allows sharing of information with other providers outside the facility, including medical laboratories, nursing homes, hospitals, and specialists.

A) Both statements are true.
B) Both statements are false.
C) The first statement is true; the second is false.
D) The first statement is false; the second is true.

Question 38

An application program is software that is designed to

A) perform a variety of tasks, such as word processing, database functions, and patient billing.
B) provide the computer with a set of basic instructions for executing other programs.
C) interpret the program instructions.
D) All of the above

Question 39

If you want to transfer paper files to a computerized system without inputting all the data using the keyboard, you could use a

A) modem.
B) disk operating system.
C) scanner.
D) magnetic disk drive.

Question 40

Which of the following screens responds to the electrical characteristics of a finger and is found in smart phones and other electronic devices?

A) Touch pad
B) Resistive touch screen
C) Capacitive touch screen
D) Surface acoustic wave

Question 41

System software and application software have the same meaning.

Question 42

A kilobyte is approximately 2,410 bits.

Question 43

Encrypted data are called __________ text.

Question 44

Identify the error(s) in the following inside address: Jane Miller
14412 East Lake Drv.
Tallahassee, Florida 34101

A) Personal title
B) Street abbreviations
C) Comma between city and state
D) State
E) All of the above

Question 45

__________ was enacted partly to ensure that medical records would be kept private and confidential.

Question 46

DVD stands for ________________________.

Question 47

The electronic medical record makes the physician's office more efficient and patient information more accessible.

Question 48

Generally, a business letter is __________ spaced.

Question 49

Which is the most common type of business letter where all elements are left justified?

A) Full block letter format
B) Modified block letter format
C) Informal full block format
D) Semi-block letter format

Question 50

Which of the following is not typically included in memorandums?

A) To:
B) From:
C) Date:
D) Subject:
E) Signature:

Question 51

Nouns represent a person, place, thing, idea, or concept.

Question 52

On a professional letter's signature block, how many blank lines should be placed between the closing and the typed name and credentials of the sender?

A) One
B) Two
C) Three
D) Four

Question 53

Good __________ is essential to writing effective, professional business letters.

Question 54

DSL operates over a telephone line.

Question 55

DVD stands for digital video disk.

Question 56

A terabyte is approximately 1 trillion bytes.

Question 57

A gigabyte is approximately 5 million bytes of data.

Question 58

Business envelopes are usually number _____.