Deck 22: Planning, Managing, and Recording Meetings

Question 1

Making jokes about yourself is an effective way to establish a good rapport with an audience.

Answer 1

True

Question 2

An oral style may sound a bit choppy when it is read.

Answer 2

True

Question 3

In a chronological pattern of organization,the oral presentation should start with the past,move to the present,and end by looking ahead.

Answer 3

True

Question 4

An oral presentation needs to be more complex than a written message to the same audience.

Question 5

Tempo is a measure of a voice's loudness or softness.

Question 6

A sales presentation entertains and validates the audience.

Question 7

_____ and sales presentations motivate the audience to act or to believe.

A)Goodwill
B)Persuasive
C)Normative
D)Informative

Question 8

_____ presentations teach the audience.

A)Goodwill
B)Informative
C)Persuasive
D)Normative

Question 9

What are the three Ps worked by presenters?

A)Process,produce,and participate
B)Plan,prepare,and practise
C)Price,priority,and play
D)Prestige,position,and power

Question 10

Experts recommend that nervous presenters drink a lot of caffeine before a presentation to increase their alertness.

Question 11

In closing,never refer to your opener to frame your presentation.

Question 12

Most presentations serve a single purpose.

Question 13

The best oral presentations inform and influence people positively.

Question 14

Every presentation has an element of persuasion.

Question 15

The size of the room will affect the success of your presentation.

Question 16

Signposts are prompts in PowerPoint that indicate when to change the slide.

Question 17

Making direct eye contact with the audience conveys a sense of caring.

Question 18

The easiest way to make a group presentation is to outline the presentation and then divide the topics,giving one to each group member.

Question 19

An oral presentation needs to be _____ than a written message to the same audience.

A)more complex
B)shorter
C)simpler
D)longer

Question 20

_____ presentations entertain and validate the audience.

A)Persuasive
B)Goodwill
C)Informative
D)Sales

Question 21

Mark,a senior manager at BYTCO Corp.,announces,"Today I'll review our inventory,shipping,and customer service for the last quarter." Which of the following patterns of organization is Mark employing?

A)Pro/con
B)Chronological
C)Exclude alternatives
D)1-2-3

Question 22

_____ refers to how we say what we say.

A)Terminology
B)Verbalism
C)Paraphrasing
D)Paralanguage

Question 23

In order to try and keep the audience focused on a presentation,_.

A)try to keep the room lights on
B)dim the lights so they can see the projected visuals
C)get informal feedback throughout
D)review the current agenda

Question 24

You have noticed that when you speak in front of a group,your voice tends to sound monotonous.You should work primarily on your _.

A)tempo
B)pitch
C)intonation
D)volume

Question 25

In the _____ pattern of organizing a presentation,one starts with the past,moves to the present,and ends by looking ahead.

A)chronological
B)1-2-3
C)exclude alternatives
D)problem/causes/solution

Question 26

Which of the following is NOT an important consideration for making a presentation?

A)Will the group be large or small?
B)Who is the next speaker?
C)What equipment will be available?
D)What size is the room?

Question 27

In the _____ pattern of organizing a presentation,one explains the symptoms of a problem,explains the obvious solutions first and shows why they won't solve the problem,and ends by discussing a solution that will work.

A)problem/causes/solution
B)chronological
C)exclude alternatives
D)1-2-3

Question 28

Which of the following guidelines should one follow when answering audience questions?

A)If someone asks about something that you already explained in your presentation,remind him that the topic has already been covered.
B)If you don't know the answer to a question,make up something that seems correct.
C)If the audience may not have heard the question,then put it in writing.
D)If a question is hostile or biased,rephrase it before you answer it.

Question 29

Which of the following is true of a group presentation?

A)In a group presentation,it is helpful to plan transitions.
B)Answering questions after a group presentation should be done by the last speaker.
C)Group presentations work best when they are spontaneous rather than rehearsed.
D)The person speaking in the group should be responsible for the visual support as well.

Question 30

What is the best strategy for handling the audience?

A)Meet a hostile objection with hostility to show that you are confident.
B)Send questioners well-written responses after the presentation.
C)Refer all questions back to your audience-it flatters them.
D)Anticipate the audience's questions and objections and prepare your responses.

Question 31

_____ is a measure of loudness or softness.

A)Intonation
B)Tempo
C)Range
D)Volume

Question 32

Which of the following patterns of organizing a presentation works well when one wants the audience to see the weaknesses in its position?

A)1-2-3
B)Exclude alternatives
C)Pro/con
D)Chronological

Question 33

Which of the following strategies should one follow in the beginning of a presentation in order to hold audience attention?

A)Make the hook or grabber relevant to them
B)Walk around
C)Focus on objects rather than the audience
D)Talk about things that happened long ago instead of recent events

Question 34

Which organizational pattern of presenting works best when the audience finds your answer easy to accept?

A)Pro/con
B)1-2-3
C)Exclude alternatives
D)Problem/causes/solution

Question 35

In the _____ pattern of organizing a presentation,one gives all the reasons in favour of something,then those against it.

A)1-2-3
B)exclude alternatives
C)chronological
D)pro/con

Question 36

_____ is a measure of speed.

A)Tempo
B)Range
C)Volume
D)Intonation

Question 37

_____ measures whether a voice uses sounds that are low or high.

A)Volume
B)Intonation
C)Tempo
D)Pitch

Question 38

_____ marks variation in pitch,stress,or tone.

A)Tempo
B)Range
C)Volume
D)Intonation

Question 39

Speakers should hold their notes:

A)high enough to read without glasses.
B)below eye level.
C)high enough to read without bobbing the head up and down.
D)at waist level.

Question 40

Which of the following patterns of organizing a presentation works well to organize short,informative briefings?

A)Exclude alternatives
B)Chronological
C)1-2-3
D)Pro/con

Question 41

What are the five things that a group giving a divided presentation should attend to?

Question 42

Explain why it is important to provide an overview near the beginning of your presentation.

Question 43

What are the different kinds of presentations?

Question 44

What are the three strategies one should use to create strong closings?

Question 45

What are the four techniques one should use to create strong openings?