Deck 5: Teams and Team Leadership Test Questions

Question 1

Motivating someone to do something is not always an easy task. How would you go about motivating someone to perform a certain way on the job?

Answer 1

Clearly communicate the goals and objectives.
Determine whether or not the person understands the goals and objectives.
Determine whether or not the person has the skill set to do the work required.
Understand what motivates the particular person.
Use that understanding to move the person in the direction you want.

Question 2

What do Six Sigma project teams do?

Answer 2

Six Sigma project teams focus on a particular issue. They investigate the root causes behind this problem or issue. To do this, they gather and analyze data related to the problem or issue. Once they feel they understand the complexities of a particular issue or problem, they propose, test, and implement a solution based on their findings.

Question 3

Describe a situation where a barrier has prevented you from doing a good job. Did anyone take the time and effort to remove that barrier? If they did, how did you respond? If they didn't, how did you respond?

Question 4

How do faulty systems prevent people from being motivated to do their jobs?

Question 5

Select one of Deming's fourteen points and discuss how it relates to teams and team leadership.

Question 6

What does a team need in order to be a performing team, a team that accomplishes its goals and objectives?

Question 7

Change is a way of life in most workplaces. What are the steps involved in making a change?

Question 8

There is a difference between education and training. Describe a situation in your life where you have used your education. Describe a situation where you have used training.