Exam 5: Teams and Team Leadership Test Questions

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Faulty systems are usually difficult to navigate. They require extra time and effort on the part of the employee. They are prone to mistakes which makes the employee look bad. They frequently produce poor results for the customer which also makes the employee look bad.

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A performing team is one that has the appropriate skills to do the job at hand as well as an ability to communicate and work together. They must have the authority to do the job and they will need time and other support in order to make sure they can get the job done. Management must ensure that they have provided appropriate guidance and direction. Management must be supportive of the team efforts and view the team project as viable and necessary to the organization.

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The steps involved in making a change in the workplace typically include:

1. Identifying the need for change: This involves recognizing the areas in the workplace that require improvement or modification.

2. Planning the change: Once the need for change is identified, a plan is developed to outline the specific steps and resources required to implement the change.

3. Gaining support: It is important to communicate the proposed change to all stakeholders and gain their support and buy-in.

4. Implementing the change: This step involves putting the plan into action and making the necessary adjustments to processes, systems, or structures.

5. Monitoring and evaluating the change: After the change is implemented, it is important to monitor its impact and evaluate its effectiveness.

6. Making adjustments: Based on the evaluation, any necessary adjustments are made to ensure that the change is successful and sustainable.

7. Sustaining the change: Finally, efforts are made to ensure that the change becomes a permanent part of the workplace culture and is sustained over time.