Deck 8: Developing Training Plans

Question 1

Vanessa's training module covered "How to Use Active Listening Techniques". After describing the skill in the lecture, she asked her trainees to practice this new skill. What prior step did she need to include?

A) Tell
B) Show
C) Invite
D) Encourage
E) Correct

Answer 1

B

Question 2

According to your text, most training modules run from

A) one to two hours.
B) thirty minutes to two hours.
C) two to two and one half hours.
D) thirty minutes to one hour.

Answer 2

B

Question 3

Which of the following is an/are appropriate participant's guides)?

A) 3-ring binder of material
B) printed PowerPoint visuals
C) professionally published guides
D) all of the above
E) only a and c

Answer 3

D

Question 4

When working with adult trainees, it is preferable to choose training methods that

A) utilize mostly lecture based material.
B) actively involve trainees.
C) utilize a great amount of discussion.
D) utilize material at a low reading level so all can understand.

Question 5

Training plans are used by

A) the person who develops them.
B) other trainers.
C) new employees to learn about their job.
D) all of the above
E) both a and b

Question 6

Althea has begun to develop her training plan using narratives and subheadings to describe each training element. Which type format is she using?

A) outline format
B) descriptive format
C) multi column format
D) notes format

Question 7

What strategyies) will help eliminate training problems?

A) Conducting a focus group
B) Conducting a pilot test
C) Having an expert review the material
D) All of the above

Question 8

In conducting the research for training content, your text recommends

A) gathering as much information as possible.
B) basing your research on your brainstorming ideas.
C) finding the most up-to-date information aligned with needs.
D) drafting content off the top of your head.

Question 9

Based on a needs analysis, Althea was preparing a training session on building interactive forms in webpages. In conducting her research, she found some excellent information on conducting web based searches that she was planning to include. What problem is there with Althea's plan?

A) It does not focus on trainees needs.
B) It will not fit into the time frame.
C) It does not contain definitions.
D) It is not suitable lecture material.

Question 10

An effective training plan should

A) connect the needs assessment with the training objectives.
B) connect the training objectives with the training methods.
C) connect the needs assessment with the assessment methods.
D) Both a and b
E) a, b, and c

Question 11

An effective training plan

A) describes the step-by-step behaviors that the trainer performs.
B) provides the sequence of the training.
C) provides a detailed overview of what will be presented.
D) All of the above
E) Only b and c

Question 12

Which training plan format includes time cues for each activity?

A) Descriptive Format
B) Outline Format
C) Multicolumn Format
D) Notes Format

Question 13

Factors to consider when determining the amount of time necessary for training include

A) the complexity and importance of the skill.
B) the training budget.
C) the training facility.
D) both a and b
E) both a and c

Question 14

According to our text, if you have a one-hour training session, how many different types of training activities should you have within this one-hour session?

A) five
B) two
C) one
D) three

Question 15

Thom's trainees were struggling to find information in the participant's guide as he referred to it in their training session. What would have been helpful for Thom to include or reference?

A) training objectives
B) instructions for activities
C) page numbers
D) topic headings.

Question 16

The 20-minute rule states that

A) participants are given a break every 20 minutes to refresh their focus.
B) trainers should change their method or activity every 20 minutes.
C) participants are allowed to discuss what they have learned in 20 minute intervals.
D) trainers should scan the room every 20 minutes to ensure trainees are focused.

Question 17

A trainer should analyze organizational/trainee needs

A) only during the needs analysis.
B) at every point in the needs-centered training model.
C) before presenting the training.
D) when developing the participant's guide.

Question 18

Prior to writing a training plan, it is necessary to

A) connect the training method with the training objectives.
B) develop training content.
C) determine the learning objectives.
D) select training materials.

Question 19

Your text describes a specific block of training that is focused on a particular skill or concept and is conducted without a break as a training

A) session.
B) module.
C) time frame.
D) period

Question 20

One of the primary cost factors associated with training is the

A) cost of the training facility.
B) fees paid to the trainer.
C) lost work time for employees.
D) ineffective training.

Question 21

An effective training plan can consist of having a general idea in your head of how you will conduct the training.

Question 22

Describe the three types of training plan formats and the benefits of each.

Question 23

Discuss how you would develop a training plan on effective problem solving techniques.

Question 24

Identify three methods for testing the quality of a training plan and the benefits offered by each.

Question 25

Althea had completed the needs analysis for an upcoming training session on building webpages that revealed the trainees were already familiar with locating information on the internet but needed additional training on building specific types of web based forms. Althea's training plan included a module on web based searches. What advice would you offer to Althea?

Question 26

The text recommends four practical suggestions for writing a training plan. Identify and discuss these suggestions and why they are important.
a. Develop training content information, definitions, descriptions, concepts and skills that you present to trainee that focuses on their needs.
b. Determine training time frames that address the complexity of the skill, importance of skill, and training budget to be efficient.
c. Determine training methods so as to be effective with a variety of engaging techniques such as interactivity, worksheets, structured discussions, videos, etc.
d. Select training materials such as the participant's guide that includes all the core information, handouts, activities and any other information needed during the training to direct their attention and retain focus.

Question 27

A focus group is not an effective method for getting feedback on a training program.

Question 28

The first step in preparing to write a training plan is to develop the training content.

Question 29

One technique for adapting to the need for slowing or speeding up a training session is to alter the size of groups for activities.

Question 30

The participant's guide should include all information used in the workshop.

Question 31

Supervisors or human resources personnel are good sources of information when assessing trainee needs.

Question 32

As trainees are learning a new skill, it is always necessary to provide trainees with corrective feedback on their skill performance.

Question 33

One of the key criteria for determining what will be included in your training session is the amount of time you have to present your training.

Question 34

The five key elements in any training plan include the objectives, training content, time, method, and budget.

Question 35

Work sheets and videos can be effective training methods when you need to present information in a short period of time.