Deck 16: Managing Information Technology: Finding New Ways to Learn and Link

Question 1

"Massively parallel computing" combines the processing power of thousands of computers to work on different elements of a problem at the same time.

Answer 1

True

Question 2

Graphical user interface requires users to correctly type in commands to open, save, or delete files.

Answer 2

False

Question 3

Utility programs are supplemental operating system software programs, such as firewalls, antivirus software , and other security software.

Answer 3

False

Question 4

The Internet consists of hundreds of thousands of smaller networks operating under a common set of rules so that each can communicate with the others.

Question 5

Horizontal applications software consists of highly specialized applications used in a particular industry, such as medicine, law, or accounting.

Question 6

Abel works for Greater Garrisonville Power Company. His job involves the creation of confidential reports and other documents that he posts on an internal server. While employees can view and even download these confidential materials using a web browser, people outside the company have no access to them. This suggests that Garrisonville Power is using an intranet.​

Question 7

Online gaming and machine­to­machine communications form part of the traffic on the Internet.​

Question 8

Businesses develop intranets so that valued customers have access to internal information that is not available to the general public.

Question 9

Word processing, spreadsheet, and personal information management software are examples of vertical applications software.​

Question 10

Cloud computing allows users to access their documents, music, or photos from any computer even without an Internet connection.​

Question 11

Applications software is software that performs the critical functions necessary to operate a computer at the most basic level.

Question 12

Internet2 is a network that resulted from the coalition formed by several leading research universities, corporations, and other organizations to create a new generation of Internet technology in the United States based on fiber­optic cable.

Question 13

Internet2 was developed because broadband connections are not capable of handling the volume of information many businesses and scientific applications require.​

Question 14

The World Wide Web includes Internet chatting and online gaming.​

Question 15

A network links computer resources using either a wired or wireless connection.

Question 16

An initiative in 2001 allowed members of the Internet (I2) consortium to sponsor other research and educational organizations that did not originally qualify for membership, so they would have access to I2 resources.

Question 17

A smartphone is an example of hardware.

Question 18

The fundamental form of system software is the operating system, which controls the way a computer functions at its most basic level.

Question 19

Albert loves to download music and videos over the Internet. He observes that even with his high­speed connection, it sometimes takes a long time to download the files he wants. Internet2 is designed primarily to meet the needs of people like Albert.

Question 20

Hardware includes the various components of a computer system along with communications and network equipment.

Question 21

Data in their raw form are collectively called information.​

Question 22

AM/PM Consulting is a leader in the creation of expert systems that are used in a variety of industries. During the process of developing such systems for an application, the company's programmers are likely to spend much time interviewing human experts in a particular field to gain insights into how they solve problems.

Question 23

Business intelligence systems are a new class of decision support systems developed over the past two decades.

Question 24

According to the characteristics of good information, high­quality information should focus on issues that are important to decision makers.

Question 25

Cloud computing helps companies lower costs by paying only for the resources that are actually used and eliminates the problem of excess capacity.​

Question 26

A query is a request for database management software to search for data that matches specified criteria.

Question 27

One of the vital functions of information technology­at least in relationship to business­is to transform data into useful information for decision makers.

Question 28

Expert systems help their users solve a problem or accomplish a task by asking the user a series of questions, basing each new question on the response to previous questions. The program continues to ask questions until it has enough information to reach a decision and make a recommendation.​

Question 29

Data are facts and figures that have been organized in a way that makes them immediately useful to decision makers.​

Question 30

Data mining uses powerful statistical and mathematical techniques to analyze vast amounts of data in data warehouses in order to identify useful information that had been hidden.​

Question 31

Cloud resources are confined to specific operating systems, so people with computers having the same operating systems can form a group and easily share files and programs.

Question 32

In recent years, data mining has had considerable success in areas such as fraud and crime detection.​

Question 33

Mattie O'Hara is a sales manager with Moonbux Coffee. Her sales department has a database indicating what each customer has purchased. The company is introducing a new line of gourmet coffees, and Mattie wants to contact customers who bought the Moonbux's older line of gourmet coffees to inform them of the new products. In order to obtain a list of customers, Mattie could enter a query into the database.

Question 34

Red Eye Shipping Inc. has purchased a business intelligence system. The main advantage of such a system is that it eliminates the need for maintaining large data warehouses and the need for data mining.​​

Question 35

A data warehouse is a physical storage facility used by management to store and file all hard copies of important documents generated by a business.​

Question 36

An advantage of an expert system is that it is capable of solving a wide variety of problems, including those that are quite different from the problems it was originally designed to solve.​

Question 37

To access cloud computing services, information technology (IT) companies will have to invest heavily in expensive new hardware and software.

Question 38

One of the disadvantages of an expert system is that it has little flexibility and no common sense.​

Question 39

Cloud computing encourages collaboration among employees and business partners.

Question 40

E­commerce refers to using the Internet to facilitate the exchange of goods and services.

Question 41

Electronic bill presentment and payment is one of the ways of making electronic payments.

Question 42

Opt­in email is much less expensive than direct mail.

Question 43

Amanda has a pearl necklace that she would like to sell on eBay or Craigslist. By listing her necklace on one of these two platforms, Amanda would be using a form of e­commerce known as C2C.

Question 44

Viral marketing is when a firm uses computer viruses to deliver unsolicited advertisements to a user's computer.

Question 45

B2C e­commerce refers to online business trades between companies.​

Question 46

B2G e­commerce is when government agencies sell information, goods, and services to businesses.

Question 47

Many firms have used the Internet to implement very effective viral marketing campaigns that attempt to get customers to communicate a firm's message to friends, family, and colleagues.

Question 48

Viral marketing is not as effective as traditional buzz marketing because the latter allows for messages to reach a wider audience at a faster speed.

Question 49

Rudy just purchased a new pair of running shoes at a local sports shop. The owner of the shop requested Rudy to tweet about his experience in the store. The sports shop is trying to utilize a marketing campaign known as viral marketing.​

Question 50

The online encyclopedia Wikipedia that uses wiki software to allow users to comment on and contribute to its articles is a Web 2.0 site.

Question 51

Shutterfly and Facebook are both examples of cybermediaries.

Question 52

The size of a typical individual transaction in B2B e­commerce is relatively small, usually a few dollars to a few hundred dollars.

Question 53

Opt­in emails are the same as spam, because they are unwanted messages.

Question 54

The number of customers in the target market of B2B e­commerce is larger than that in B2C e­commerce.

Question 55

Viral marketing is not as effective as traditional buzz marketing because the latter allows for messages to reach a wider audience at a faster speed.

Question 56

One Key difference between the B2C and the B2B marketplaces is that an individual buyer tends to be more rational than a business buyer.

Question 57

Electronic bill presentment and payment is a method in which bills are sent to customers via email.

Question 58

Internet advertising had experienced a sharp decline in revenue during the twenty­first century.

Question 59

A cybermediary is an Internet­based firm specializing in the secure electronic transfer of funds.

Question 60

Companies use a secure socket layer (SSL) protocol to secure payment information transmitted over the Internet from a consumer to a business.

Question 61

A small firm that manufactures specialized automobile parts would be unable to participate in an e­marketplace because accessing such markets requires expensive dedicated connections between firms that only larger firms can afford.

Question 62

The CAN­SPAM Act of 2003 has proven to be extremely successful at shutting down businesses that rely heavily on spamming to generate sales.

Question 63

Spam is a type of malware.

Question 64

Radio frequency identification technology stores information on a microchip that can be read by the correct reading device if within a certain range of the chip.

Question 65

One advantage of the e­marketplace is that it enables sellers and buyers to contact and negotiate with a large number of market participants.

Question 66

Malware is a hardware developed or created with malicious intent.

Question 67

Spyware installs itself on a computer without permission and then tracks computer behavior.

Question 68

Computer viruses and worms must each be attached to other files in order to spread across computer networks.

Question 69

E­marketplaces often provide additional services­beyond simple trade­that allow firms to exchange information and collaborate, thus forging tighter supply chain relationships.

Question 70

Spam filters exist that help detect and eliminate spam.

Question 71

E­marketplaces are primarily used by participants in the B2C market.

Question 72

Worms are an example of malware that spread by attaching themselves to files that are then transferred from computer to computer.

Question 73

The main purpose of radio frequency identification chips is to transmit a serial number that uniquely identifies a product or device.

Question 74

The basic difference between computer viruses and spyware is that a virus has the ability to spread from one computer to another while transferring data.

Question 75

The key advantage of radio frequency identification technology is that it allows a seller of a product to track and monitor a buyer's use of that product.

Question 76

Spyware is often installed when users download and install freeware on their computers.

Question 77

Computer viruses can erase or modify data on a hard drive, prevent a computer from booting up, and find and send personal information stored on the hard drive to unauthorized people.

Question 78

Spam refers to unsolicited email advertisements usually sent to very large numbers of recipients, many of whom may not have interest in the message.

Question 79

Pathtiesmhipntg t ois g ae ts cthamem w thoe dreiv ouflfgiec iparli­vloaotek iinngfo ermmaaitliso na rseu scehn at st op ainsdswivoidrdusa,ls in an usernames, and account numbers.

Question 80

Margaret Reed works for a major manufacturer that is having trouble tracking components and materials as they move through a supply chain. Margaret wants to find a technology that will uniquely identify items to simplify the tracking process. Margaret should consider radio frequency identification chips to solve this problem.