Exam 16: Managing Information Technology: Finding New Ways to Learn and Link

A(n) _____ is best described as the network of organizations and activities needed to obtain materials and other resources, produce final products, and get these products to their final users.

Word processing and spreadsheet software are examples of _____, which are used broadly across large and small businesses.

Word processing, spreadsheet, and personal information management software are examples of vertical applications software.​

Recently, Candice found it difficult to find legitimate email messages due to the hundreds of unsolicited commercial emails in her inbox. To prevent this from occurring in the future, Candice should install a _____.

______ are all examples of malware.

Shutterfly and Facebook are both examples of cybermediaries.

E­marketplaces often provide additional services­beyond simple trade­that allow firms to exchange information and collaborate, thus forging tighter supply chain relationships.

Pharming is a more sophisticated form of phishing as it redirects users to realistic­looking fake Internet sites.

_____ performs the critical functions necessary to operate the computer at its most basic level, such as reading programs into the main memory and allocating computer memory among various tasks.

The World Wide Web includes Internet chatting and online gaming.​

Mattie O'Hara is a sales manager with Moonbux Coffee. Her sales department has a database indicating what each customer has purchased. The company is introducing a new line of gourmet coffees, and Mattie wants to contact customers who bought the Moonbux's older line of gourmet coffees to inform them of the new products. In order to obtain a list of customers, Mattie could enter a query into the database.

So far, the music industry is the only industry that has experienced significant losses in revenue as the result of piracy.

E­marketplaces are primarily used by participants in the B2C market.

Firms create _____ by offering limited access to certain areas of their intranets to select groups of people.

Cloud computing helps companies lower costs by paying only for the resources that are actually used and eliminates the problem of excess capacity.​

Linda is an accountant at a major conglomerate. Her job profile states that she has to access not only the data from her firm but also the data from the firms that compose the conglomerate as a whole. On which of the following networks is Linda most likely working?

In recent years, many supply chains have begun using _____ to reduce employee theft.

Describe four differences between B2C and B2B e­commerce.

One of the vital functions of the information technology department in a company is to:

The piracy rate in 2011 was much lower in _____ when compared to other countries.