Deck 7: Establish and Conduct Business Relationships
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Deck 7: Establish and Conduct Business Relationships
1
Key performance indicators in an agreement with a security company should include:
A) Uniform styling
B) Experience at similar events
C) Level of staffing, qualifications and licenses held by staff
D) Two-way radio communication
A) Uniform styling
B) Experience at similar events
C) Level of staffing, qualifications and licenses held by staff
D) Two-way radio communication
C
2
In contract negotiation, compromise by both parties leads to:
A) A win-win situation
B) A win-lose situation
C) A lose-lose situation
D) An impasse
A) A win-win situation
B) A win-lose situation
C) A lose-lose situation
D) An impasse
A
3
Business relationships in the event environment involve any legal agreement or contract with which of the following?
A) A supplier
B) A musician
C) A venue
D) Any supplier/contractor
A) A supplier
B) A musician
C) A venue
D) Any supplier/contractor
D
4
In the event context of agreements and contracts, negotiation techniques are used for:
A) Arranging free publicity
B) Closing contracts on venue hire
C) Solving workplace disagreements between staff
D) Disputing responsibilities with government agencies, such as transport authorities
A) Arranging free publicity
B) Closing contracts on venue hire
C) Solving workplace disagreements between staff
D) Disputing responsibilities with government agencies, such as transport authorities
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5
VIK or value in kind is also known as:
A) A contra arrangement
B) A bartering arrangement
C) A combination of cash and supply
D) A flexible payment plan
A) A contra arrangement
B) A bartering arrangement
C) A combination of cash and supply
D) A flexible payment plan
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6
Which of the following are suppliers?
A) Arts council, tourism authority, traffic authority
B) Staffing agency, security company
C) Volunteers
D) Full-time personnel
A) Arts council, tourism authority, traffic authority
B) Staffing agency, security company
C) Volunteers
D) Full-time personnel
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7
A PCBU (person conducting a business or undertaking):
A) Is a concept developed in the scope of workplace health and safety
B) Avoids liability for volunteers
C) Is in charge of a network of stakeholders
D) Runs a security company
A) Is a concept developed in the scope of workplace health and safety
B) Avoids liability for volunteers
C) Is in charge of a network of stakeholders
D) Runs a security company
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8
A simple contract:
A) Is made with good intent
B) Involves more than two parties
C) Must be in writing
D) Can be an oral agreement
A) Is made with good intent
B) Involves more than two parties
C) Must be in writing
D) Can be an oral agreement
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9
Consideration in the context of contract arrangements includes:
A) Money
B) Money, VIK, goods
C) Money, VIK, goods or services
D) Nothing of value
A) Money
B) Money, VIK, goods
C) Money, VIK, goods or services
D) Nothing of value
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10
Stages in the negotiation process are:
A) Preparation; definition of rules; clarification; implementation; bargaining; closure
B) Preparation; definition of rules; implementation; clarification; bargaining; closure
C) Preparation; definition of rules; clarification; bargaining; closure and implementation
D) Preparation; bargaining; definition of rules; clarification; closure and implementation
A) Preparation; definition of rules; clarification; implementation; bargaining; closure
B) Preparation; definition of rules; implementation; clarification; bargaining; closure
C) Preparation; definition of rules; clarification; bargaining; closure and implementation
D) Preparation; bargaining; definition of rules; clarification; closure and implementation
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