Deck 11: The Organisation Manager and the Team: During the Event

Question 1

The people attitudes within the framework of an event organisation's performance include:

A)coherence, culture and outlook.
B)community, technology and communications.
C)leadership and co-ordination, tales and symbols.
D)coherence, group size, diversity, training and sociability.

Answer 1

D

Question 2

T-shirts, an event mascots, and tales within the culture of event organisation are examples of:

A)control methods.
B)influencing and impact.
C)marketing artworks.
D)anecdotes and symbols.

Answer 2

D

Question 3

The recruitment of paid staff can be achieved in a relatively conventional way, through:

A)associated websites and internet.
B)advertising in newspapers or events trade magazines and associated websites.
C)advertising in newspapers.
D)vacancies published in trade magazines.

Answer 3

B

Question 4

There are variations in what staff can achieve, given their:

A)ambitions, skills and knowledge.
B)expertise, ability, network, experience.
C)organizational skills, knowledge and expertise.
D)expertise, ability, knowledge and experience.

Question 5

The location of the activities at an event can have a number of impacts on staffing such as:

A)technological issues.
B)staff numbers and communication.
C)changes in the management style.
D)constraints in transportation.

Question 6

Critical success factors are key issues and the criteria by which an event's success can be:

A)judged or measured.
B)measured and managed.
C)quantified and costed.
D)judged and rated.

Question 7

More activities and a bigger range of services in an event means:

A)less staff.
B)a larger number of staff.
C)a change in location.
D)changes in management style.

Question 8

Organisation methods within the culture of event organisation include:

A)managers and supervisors.
B)informal and peer groups.
C)cliques, friends, blockers.
D)committee or volunteers.

Question 9

Audits, informal groups or peer groups within the culture of event organisation are examples of:

A)control methods.
B)organisation methods.
C)leadership style.
D)cohesion approach.

Question 10

The event environment within the framework of an event organisation's performance includes:

A)enthusiasm and type of event.
B)Event type and staff sociability.
C)type of event, location, technology.
D)skills and attitudes.

Question 11

The classic approach to team building is to go through a number of processes like:

A)management decision-making.
B)forming, norming, storming, performing.
C)forming, storming, performing.
D)patronage or promotion of skilled staff.

Question 12

Volunteers are people who choose to contribute without pay for their:

A)time, skills, effort and experience.
B)time, money, effort and experience.
C)experience and expertise.
D)personal time.

Question 13

Right after the identification of staff needs, and before staff recruitment into specific roles comes the:

A)preparation of job descriptions.
B)volunteer recruitment.
C)selection process.
D)health and safety plans.

Question 14

Event organisational structures are likely to include five main functions:

A)visitor services / HRM / marketing / admin / finance.
B)visitor services / marketing / support services / finance / HRM.
C)visitor services / support services / marketing / admin / finance.
D)HRM / support services / marketing / admin / finance.

Question 15

The framework of an event organisation's performance includes:

A)people and staff and the event environment.
B)leadership and co-ordination as well as the event environment.
C)people and attitudes, the staff, organisational style and the event environment.
D)funding systems and organisational style.

Question 16

Event management companies tend to be involved in events where organisers are seeking:

A)to keep the sponsors happy.
B)lower costs and decrease hassle.
C)A quicker completion and faster payment.
D)a high-profile or specialist experience.

Question 17

For events, the recurrence of routine tends to be in the:

A)implementation rather than the approach.
B)approach rather than the implementation.
C)eye of the beholder.
D)mind of the staff member.

Question 18

Events are varied and diverse, and their organisation and staffing:

A)should reflect the opposite.
B)should reflect this.
C)should occur despite this.
D)are constrained by this.

Question 19

Volunteers are people who choose to contribute without pay to benefit from:

A)a future possible extra income.
B)a possible promotion.
C)a cause or the community.
D)free training.

Question 20

The staff within the framework of an event organisation's performance includes:

A)group size, sociability.
B)staff expertise and attitudes.
C)staff expertise, dedication.
D)skills, abilities, enthusiasm and dedication.