Deck 6: Introduction to Personal Workplace Skills

Question 1

Which one of the following is the most important reason why smoking is not a good practice for chefs to do?

A) It takes up too much time and leads to longer breaks.
B) Cigarette ash may fall into the food.
C) Taste buds can be affected by smoking.
D) Bacteria around the mouth are transferred onto the hands.

Answer 1

D

Question 2

What must you do if you have been sick all night and feel unwell?

A) Take some anti-sickness drugs.
B) Phone in to work.
C) Go to work and keep quiet.
D) Take the day off.

Answer 2

B

Question 3

The first step in the process of washing your hands is to .
When the soap is in the hands you need to _ . Once your hands are clean it is best to dry them using _.

Answer 3

wet them, rub together to make a lather, disposable paper

Question 4

What colour dressing should be worn to cover a small cut on the hand?

A) Red
B) Clear
C) Blue
D) Flesh-coloured

Question 5

When speaking to someone face to face it is best to display body language.
Active listening to someone can be demonstrated by while listening to
them, another way to show active listening is to
while they are talking.

Question 6

What action should you take when asked to use a piece of equipment you are not familiar with?

A) Just get on with using it.
B) Ask for advice before using it.
C) Look for something else to do.
D) Practise using it.

Question 7

The main reason for wearing a chef's uniform when working in the kitchen is for
.
Jewellery should not be worn when working in the kitchen because it can _. Jewellery can also become a hazard.

Question 8

Which one of the following is a positive team attribute to have?

A) See if anyone needs help when you have finished your work.
B) Tidy up and leave when you have finished your work.
C) Ask for help when doing a task you don't like.
D) Make sure a manager sees you working hard.

Question 9

When speaking to a customer on the telephone it is good manners at the end of the conversation to

A) wait for them to hang up first
B) hang up first
C) put them on hold
D) ask them to call again