Deck 5: Ethical Theories and Behaviors

Question 1

To be ethical, you should always follow your heart and feelings.

Answer 1

False

Question 2

Loran calls Russ and asks, "Did you finish the Wilson report?" Russ responds, "Yes, I just finished it. I'll send it to you in a few minutes." Russ quickly finishes the report, which he had actually forgotten. He e-mails it to Loran about 30 minutes later. Russ lied to Loran.

Answer 2

True

Question 3

Workplace politics can be good or bad.

Answer 3

True

Question 4

Laura supervises a team of administrative associates. Jay complains to her that his three teammates have acted irresponsibly. She immediately sends an e-mail ordering the teammates to apologize to Jay. Laura

A) prevented future problems by dealing with the situation quickly.
B) should have gotten all the facts before demanding the apology.
C) should have let the team settle the problem instead of getting involved.
D) None of the above

Question 5

Which is NOT an appropriate step when handling sexual harassment?

A) Know your rights.
B) Talk to your friends.
C) Keep a record of all harassment incidents.
D) All of the above are appropriate steps.

Question 6

Following the rules means you will always be ethical.

Question 7

Which action or decision is NOT illegal according to federal law?

A) to pay a man more than a woman for equal work in the same workplace
B) to refuse to hire a job candidate because she is pregnant
C) to dismiss an employee because he has been diagnosed with diabetes
D) All of the above are illegal.

Question 8

Each decision you make contributes to your reputation as an ethical employee.

Question 9

Joan is late for work every day. When confronted by her supervisor, she says it is because traffic is terrible on her commute. Her response shows a lack of

A) responsibility.
B) accountability.
C) dependability.
D) All of the above

Question 10

Satisfied employees generally cost companies less than dissatisfied employees.

Question 11

At Laine's company, several employees tell sexually oriented jokes and hang suggestive posters in the break room. She and some other employees have complained to the supervisor that these actions are crude and offensive. The situation could be _____ sexual harassment.

A) quid pro quo
B) hostile environment
C) Both of the above
D) Neither of the above

Question 12

Sunita files a sexual harassment complaint at work. Her employer does not respond to the complaint. Sunita is within her rights to file sexual harassment charges with an appropriate federal agency.

Question 13

Ethical business decisions include decisions about internal matters and do not include decisions related to the environment.

Question 14

Research shows that in organizations with a strong ethical culture

A) employees feel less pressure to act unethically.
B) employees are more likely to report misconduct.
C) there is a higher incidence of employee-reported ethical violations.
D) Both A and B

Question 15

Which is a violation of confidential information?

A) forwarding Lucien's e-mail to Louise without Lucien's permission
B) mentioning a coworker's age, which you know from personnel records, in a friendly conversation
C) placing a note that contains personal information in an office mailbox
D) All of the above

Question 16

The chapter advises using a(n) ______ to decide the right direction to go ethically.

A) personal mantra
B) ethical road map
C) trusted advisor
D) set of rules

Question 17

You are interviewing someone who is an excellent candidate for a job, but you're reluctant to hire him because of his age. You're afraid he will retire in a year or two. It is legal and ethical not to hire him for that reason.

Question 18

Your company just signed a contract with Company A after considering two other Asian companies. The rejected companies had questionable records with regard to employee safety. This ethical decision is an example of your company being

A) globally aware.
B) environmentally responsible.
C) honest.
D) committed to diversity and nondiscrimination.

Question 19

An ethical employee is loyal to the organization in all situations.

Question 20

Unethical values can

A) be changed by making a habit of doing the right thing.
B) be changed by focusing on doing the opposite.
C) almost never be changed.
D) Both a and b